Eterna Lighting Ltd
Eterna Lighting Ltd is a UK-based company that specializes in providing high-quality light bulbs to customers. They are known for their exceptional customer service and their commitment to providing the best products available. With a focus on innovation and quality, Eterna Lighting Ltd is a trusted name in the industry. Whether you are looking for light bulb suppliers or shops and shopping, Eterna Lighting Ltd has the expertise and experience to meet your needs.
Introduction to Eterna Lighting Ltd
Eterna Lighting Ltd is a UK-based company that specializes in providing high-quality lighting solutions to customers. Established in 1936, the company has a rich history in the lighting industry and has been consistently providing innovative lighting products to customers for over 80 years. What makes Eterna Lighting unique is its commitment to sustainability and energy efficiency, ensuring that its products are not only stylish but also environmentally friendly.Services & Products
Eterna Lighting offers a wide range of lighting products and services to its customers. The company specializes in providing light bulbs, LED panels, and lighting fixtures to both commercial and residential customers. The products are available in a variety of designs, colors, and sizes to suit the specific needs of the customers. Eterna Lighting also provides installation and repair services to ensure that customers get the most out of their lighting solutions.Location
Eterna Lighting is located in Huxley Cl, Wellingborough NN8 6AB, United Kingdom. The area is well-known for its commercial and industrial businesses. Customers can expect to find a variety of shops and shopping centers in the area, providing ample opportunities for shopping and entertainment. The company is easily accessible via public transportation. The three closest public transportation options are Wellingborough Train Station (1.5 miles), Wellingborough Bus Interchange (1.3 miles), and Broad Green Bus Stop (0.1 miles).Benefits
Customers should choose Eterna Lighting because of the company's commitment to quality, sustainability, and customer satisfaction. The company offers a wide range of high-quality lighting products that are designed to meet the specific needs of its customers. Eterna Lighting also provides excellent customer service, ensuring that customers have a seamless experience from start to finish. Additionally, the company's commitment to sustainability means that customers can enjoy stylish lighting solutions that are energy-efficient and environmentally friendly.Good to Know
Customers should be aware that Eterna Lighting is a reputable and reliable company that has been in the lighting industry for over 80 years. The company has a proven track record of providing high-quality products and services to customers. Additionally, Eterna Lighting is committed to sustainability and energy efficiency, which means that customers can enjoy stylish lighting solutions that are also environmentally friendly.Reviews
Customers have praised Eterna Lighting for its high-quality products, excellent customer service, and commitment to sustainability. Many customers have commented on the company's professionalism and attention to detail, noting that the company goes above and beyond to ensure that customers are satisfied with their lighting solutions. Overall, customers have had a positive experience with Eterna Lighting and would recommend the company to others.Amenities
-
online shopping -
installation service
FAQ
What types of light bulbs do you offer?
We offer a wide range of light bulbs, including LED, halogen, incandescent, and fluorescent bulbs.Do you offer any energy-efficient options?
Yes, we offer a variety of energy-efficient options, including LED bulbs and compact fluorescent bulbs. These bulbs can help save energy and reduce electricity bills.What is your pricing strategy for bulk orders?
We offer competitive pricing for bulk orders. Customers can contact us for a quote and we will provide a discounted rate based on the quantity of bulbs ordered.Do you offer any warranty or return policies?
Yes, we offer a warranty on all of our light bulbs. If a bulb is defective or fails within the warranty period, we will replace it. We also have a return policy for unused bulbs within a certain timeframe.How do you ensure the quality of your light bulbs?
We have strict quality control measures in place to ensure the bulbs we offer meet our high standards. We work with reputable manufacturers and test each batch of bulbs for performance and reliability.Reviews
-
Marcel Demir
Not reliable. Really quite embarrassing sometimes.
28-05-2021
-
William Chisholm
I didn't enjoy working at Eterna
28-05-2021
-
Stefan Muller
I have contacted Eterna on various occasions about a product that has failed (3 hour duration on all installed emergency lighting in a commercial property) . I have called twice, been told to send emails as they only have a sales team and their technical support is all on Furlow. The staff were quite rude and as of now, 3 weeks later, they have not responded to my email. The contract has now been delayed, which has had its own knock on implications to my business. If you're willing to have a sales department open, you should also have technical support. Terrible customer support.
28-05-2021
-
Customer Service
Poor top management, they do not understand the changing lighting market. Thinking customers will come to them because of the features and benefits yet their competitors and own customers all buy the same low spec Chinese products in my opinion. Also if you are thinking of working there the accounts team is a hostile environment so avoid at all costs in my opinion.
28-05-2021
-
G M
DO NOT purchase emergency lighting products! They will discontinue and make maintaining impossible after just 3 years of installation. 5 Year warranty then useless! They use cheap odd voltage batteries, which are not available in the UK. This will just be the start of this for allot of people and electrical contractors across the UK, as batteries start to fail. Customer service is appalling with no solution! You will be left to inform all you customers they have to replace their emergency lighting again! Just an update : You do not offer this service for the 4v which you discontinued, installed 50 unit which have to be replaced. Your service department offered me 6 replacement lights! We are now replacing each failure with channel twinspots at our cost, as we care about the service and quality of products we provide to our customers. Shocking customer service and customer care. The 4v battery that was used is not available within the UK! hence your change to the 3.6v as all other manufactures. Poor when you cannot maintain a product, guess its the saying BUY CHEAP BUY TWICE!
28-05-2020
-
Nick Blitz
28-05-2019
-
Chris Mundy
I bought an Eterna external sensor light. It works when installed but the brightness is blinding and the neighbours have complained. When I looked at instructions there appeared no way to reduce brightness. Called the Product line and they confirmed you cannot change the brightness. Seems odd and will have to get rid of it. Not fit for purpose.
28-05-2019
-
David Robinson
DO NOT BUY !!!!!! Beware of using their Emergency Lighting Units, we purchased 12 from a wholesaler for our Social club 5 years ago, the units are guaranteed for 1 year. However the battery packs are rated only for 4 to 5 years, and they do not supply replacement packs. I have spent 2 hours on line trying to source them to no avail. Eterna cut me off on the phone, in essence they buy these units cheap from China and sell them on. it will now cost us £200 to purchase new ones plus the cost of having them fitted. We also have Ansell Guardian units fitted, we can obtain new packs for them for £6.00 + VAT, it takes around 4/5 mins to replace the packs, unscrew cover, click open lighting panel, unplug battery pack , remove pack from clips, then replace pack.
28-05-2018
