ETC Supplies
ETC Supplies is a wholesaler of threads and yarns, as well as materials and chemicals. Based in Glasgow, Scotland, the company offers a wide range of high-quality products to meet the needs of its customers.
Introduction to ETC Supplies
ETC Supplies is a Glasgow-based company that has been providing high-quality threads and yarns to customers for over 30 years. The company was founded by a group of textile enthusiasts who wanted to provide a reliable source of materials for the textile industry. ETC Supplies is unique in its commitment to sourcing the best materials and providing excellent customer service to each of its clients.Services & Products
ETC Supplies offers a wide range of products for the textile industry, including threads, yarns, and other materials and chemicals needed for the manufacturing process. The company is known for its high-quality products and reliable service, making it a go-to source for many in the industry.Location
Located on Brook Street in Glasgow, ETC Supplies is situated in a bustling area that is home to many other textile-related businesses. Customers can expect to find a variety of shops and services in the area, including fabric stores, sewing machine repair shops, and more. The company is easily accessible by public transportation, with the closest options being the Bridgeton Train Station (0.3 miles), the Dalmarnock Train Station (0.5 miles), and the Bridgeton Bus Station (0.3 miles).Benefits
Customers should choose ETC Supplies for its commitment to quality and customer service. The company takes pride in sourcing the best materials and ensuring that each customer is satisfied with their purchase. With over 30 years of experience in the industry, ETC Supplies has established itself as a trusted source for threads and yarns.Good to Know
Customers should be aware that ETC Supplies primarily serves wholesale customers, so minimum order quantities may apply. However, the company also welcomes individual customers who are looking for high-quality materials for their personal projects.Reviews
Customers rave about the quality of the products and the excellent customer service provided by ETC Supplies. Many customers have been loyal to the company for years, citing their reliability and commitment to excellence.Amenities
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bulk discount
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customization
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sample available
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variety of colors
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variety of patterns
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variety of textures
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variety of materials
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fast delivery
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secure payment
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online shopping
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wholesale price
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quality assurance
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after-sales service
FAQ
What is the minimum order quantity for your threads and yarns?
Our minimum order quantity for threads and yarns is typically 1 kilogram. However, this can vary depending on the specific product and we are happy to discuss individual requirements with our customers.What kind of materials are your threads and yarns made from?
We offer a wide range of threads and yarns made from various materials such as cotton, polyester, nylon, and silk. We also have specialty threads and yarns made from metallic and glow-in-the-dark materials.Do you offer any discounts for bulk orders?
Yes, we offer discounts for bulk orders. The exact amount of discount will depend on the quantity ordered and the specific product. We encourage our customers to contact us to discuss their bulk order needs.What is the lead time for delivery of orders?
Our lead time for delivery of orders varies depending on the specific product and the quantity ordered. However, we typically ship orders within 1-2 weeks of receiving payment. We also offer expedited shipping options for urgent orders.Can you provide samples of your threads and yarns for testing before purchase?
Yes, we can provide samples of our threads and yarns for testing before purchase. Please contact us with your specific sample request and we will do our best to accommodate. Please note that samples may be subject to a small fee and shipping charges.Reviews
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Bhavesh Makwana
DO NOT BUY FROM HERE! AVOID AT ALL COSTS! Most horrible person to deal with and ethic of business is poor!! Jaz the managing director is so rude, we sent a email prior to delivery to advise we no longer require the goods!, once the goods were dispatched he sent a email to say there is a 10% restocking fee of a mighty hoop? Which he stocks? He then disconnected the line and decided not to answer any calls. I am a managing director of several companies and I can tell you he is totally unprofessional! THEY WILL RIP YOU OFF!
26-02-2023 -
Christina Rowson
The worst type of customer service I have ever received by Jaz the managing director, who told me that he didnt want my "kind of business" when a parcel I ordered to try was being sent back to the supplier and the courier messed up the delivery, assuming I was independent customer and not buying on behalf of business (after being reccomend from the site itself to order one to see if it is compatible before ordering larger quantities), he then proceeded to tell me he was not going to pay his staff to chase the parcel even though DPD informed me they would be the only ones that could do a redelivery for me. Having worked in the mangment sector within retail for the last 16 years, I am absolutely appalled that this was the managing directors response. All the testimonials online are all gleaming, ironically enough they do not allow direct comments, I wonder why, absolutely appalling service.
26-02-2023 -
rhys branighan
26-01-2023 -
Jason Smith
Poor customer service. Refused to rectify issues, even when presented with evidence of their own mistakes. Sorry, but I cannot recommend them to anyone.
26-05-2022 -
Rozhan Noroozi
Terrible customer service. Poorly managed business and late shipments and no common sense ….
26-05-2022 -
David Coulter
Fantastic service every time from Jas & the team Thanks again Trade Stitch
26-05-2022 -
Cindy Cooper
Love the backing options and always use their magnetic bobbins. Quick delivery, great service.
26-05-2022 -
Heila M Sidaway
26-05-2021 -
Haidan Smith
Always good service & good pricing. Would 100% recommend!
26-05-2021 -
Apc Workwear
Great service and products. have been using ETC for many years and shall continue. Thanks all. Olly
26-05-2020