Essential Aids
Essential Aids is a company that specializes in providing disability and mobility equipment to those in need. They are also known for their selection of orthopedic shoes and medical equipment and devices. As a trusted supplier, Essential Aids is dedicated to improving the lives of their customers by offering quality products and exceptional service. Their shop is a go-to destination for those in search of reliable and effective solutions for their mobility and medical needs.
Introduction to Essential Aids
Essential Aids is a company that was established with the aim of helping people with disabilities gain access to the right equipment and devices to help them live independently. The company has a rich history of providing quality services and has earned a reputation as one of the leading disability equipment suppliers in the country. What makes this company unique is its commitment to providing personalized and affordable solutions to customers.Services & Products
Essential Aids offers a wide range of services and products to customers. Some of the services include assessments, repairs, and installations. Customers can also buy mobility equipment such as wheelchairs, walking aids, and mobility scooters from the company. Essential Aids also provides orthopedic shoes and medical equipment and devices such as bathroom aids, pressure care products, and daily living aids.Location
Essential Aids is located in a bustling area with a diverse range of businesses. Customers can expect to find shops and shopping centers, restaurants, and cafes in the area. The location is easily accessible by public transportation. The closest public transportation options to the company are the bus stop at Station Road (0.1 miles), the train station at Sidcup (0.7 miles), and the bus stop at Chislehurst War Memorial (0.8 miles).Benefits
Customers should choose Essential Aids because of the company's commitment to providing quality services and products. The company has a team of experienced and knowledgeable staff who work hard to ensure that customers get the right equipment and devices to meet their needs. Essential Aids also offers competitive prices and personalized solutions to customers.Good to know
Customers should be aware that Essential Aids is committed to providing quality services and products, but also recognizes the importance of affordability. The company offers various financing options to customers to help them access the equipment and devices they need.Reviews
Customers have praised Essential Aids for their excellent customer service and quality products. Many customers have reported that the company has helped them regain their independence and improve their quality of life. Overall, the company has received positive reviews for its commitment to delivering quality solutions to customers.FAQ
What types of mobility equipment do you offer?
We offer a wide range of mobility equipment such as wheelchairs, mobility scooters, walking aids, and bathroom aids.Do you offer any financing options for purchasing mobility equipment?
Yes, we do offer financing options for purchasing mobility equipment. Please contact us for more information.Are your products covered by insurance?
We recommend checking with your insurance provider to see if they cover the specific product you are interested in. However, we do not directly offer insurance coverage for our products.Are your shoes covered under any warranties or guarantees?
Yes, our orthopedic shoes are covered by a manufacturer's warranty. Please contact us for more information about specific warranty details.What types of disability equipment do you offer?
We offer a variety of disability equipment such as daily living aids, bathroom aids, dressing aids, and mobility aids. Please check our website for a full list of products.Reviews
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Shell S
I cannot praise this company enough!! I've hunted the internet for these specific style of Nelson Knifes for my son who has cerebral palsy and autism. He has been using these since his was 4 and is now 17 and the 2 he has are becoming a bit worse for wear. I finally found the exact ones he uses on essential aids and ordered two. As you can imagine you cannot give someone with autism something different so the style is very important. When the delivery came I realised I had been sent the incorrect items, which is fine as mistakes happen. I was given 2 x Queen Cutlery sets. I emailed and a lovely lady called Sheila could not apologise enough and said she would send the correct items out and for me to keep the incorrect items. When I explained my son would not use them she told me to give them to someone who would or donate them. And that is what I have done. There is a home near me that assists young adults who have difficulties and I know someone who works there and they were in need of extra sets of this cutlery. They are over the moon. I know this company is a small business and they could have quite easily took up my offer of returning them, but they didn't they chose for me to donate them. Just goes to show the situation we are all going through at the minute that there are good people out there who think of others before themselves!!! 5 Stars to Essential Aids!!
18-06-2020
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Mandy McCulloch
Ordered a plastic mug on 24th January, paid £3.99 shipping and its still not here on the 3rd February im in Scotland not outer Mongolia!!
18-06-2020
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Malini Maxwell-Hyslop
Finding the right lightweight folding wheelchair for my husband was difficult until I encountered Essential Aids. Derry Hall was extremely helpful in every way and went to great lengths to provide us with information about the chair we eventually purchased. Without those crucial details we could so easily have made the wrong choice. He also made enormous efforts to ensure we received the chair in time for our holiday, although it was a last minute purchase. In fact we received the chair even before they received payment for it, which shows an exceptional degree of service. The chair itself so far seems to be exactly what my husband who is a Stroke patient needed, along with its handy carrybag. Thank you Derry.
18-06-2019
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leeddc
Excellent customer service. I needed a harness for my newborn baby and live out of the country, so needed it to be shipped to family members coming to visit asap. Essential aids were extremely prompt with delivery, we also ordered a second size but it was not in stock at the time; they allowed me to cancel and refund this item with no problems. I would definitely use essential aids again for any mobility needs.
18-06-2019
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jonathan croud
great website, competitive pricing and prompt efficient delivery! highly recommended.
18-06-2019
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Andrea Sargent
Excellent customer service, small issue with wheelchair all resolved very quickly and efficiently Thank you. Recommend Essential Aids highly.
18-06-2018
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Adrian Sherman
I had a broken clip on my Trust Lets go out rollator and contacted Essential Aids where we purchased the rollator 14 months ago. Also had broken the strap attached to the seat which pulls it shut. Essential Aids were fantastic and posted free of charge the required pieces the same day . what excellent service !!! It's not very often in this day and age that you receive such service. If I could give more than 5 stars, I would. Thank you again for your excellent service.
18-06-2018
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Adam Sauerteig
I made a purchase for a cocksixs cushion. After receiving some advice from the customer service dept, I made the purchase. It arrived double quick time and now my mother is without pain when she sits down. Thank you so much for your help. I will be recommending you my parents friends and family members.
18-06-2018
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Danniella Metson
‘The Prima Grab bars arrived very quickly and are proving to be the perfect solution. We have purchased from Essential Aids before and they continue to be our first choice for mobility aids. Very friendly and helpful customer service too!’
18-06-2018
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Julia Kirby
The service provided by Essential Aids has been superb. I thoroughly recommend not only their products but their amazing customer service. Thank you again.
18-06-2018
