Escapes by Ellis is a travel agency located in Hockley, England. They specialize in airline ticket bookings and hotel reservations. With their expertise and knowledge of the travel industry, they strive to provide their clients with the best deals and experiences possible. Contact Escapes by Ellis for all your travel needs.
Introduction to Escapes by Ellis
Escapes by Ellis is a travel agency that was founded by a group of friends who share a passion for travel. The company's purpose is to provide customers with unique travel experiences that are tailored to their individual preferences. What makes this company unique is their personalized approach to travel planning and their commitment to customer satisfaction.Services & products
Escapes by Ellis offers a variety of travel services, including airline ticket booking, hotel reservations, and vacation package planning. Customers can also request customized travel itineraries based on their travel goals and preferences.Location
Escapes by Ellis is located in the charming town of Hockley, England. The area is known for its beautiful countryside and quaint villages. In Hockley, customers can expect to find a variety of small businesses, such as cafes, shops, and restaurants. The closest public transportation options are the Hockley train station (0.6 miles), the Rayleigh train station (1.4 miles), and the Southend Airport train station (5.5 miles).Benefits
Customers should choose Escapes by Ellis because of their personalized approach to travel planning and their commitment to customer satisfaction. The company's team of travel experts are passionate about travel and work tirelessly to ensure that each customer has the best possible travel experience.Good to know
Customers should be aware that Escapes by Ellis only offers travel services and does not provide travel insurance. Customers are encouraged to purchase travel insurance separately.Reviews
Customers have praised Escapes by Ellis for their exceptional customer service and their ability to create personalized travel itineraries that exceed expectations. Many customers have also noted that the company's travel experts are knowledgeable and helpful in providing travel recommendations and advice.
FAQ
What is the range of airlines that you work with?
We work with a wide range of airlines to ensure that our customers have a variety of options to choose from. Some of the airlines we work with include British Airways, Emirates, Delta, and United Airlines.
Are there any additional fees or charges apart from the ticket price?
We always strive to be transparent with our customers, so we will always inform you of any additional fees or charges upfront. These may include taxes, baggage fees, or seat selection fees depending on the airline and their policies.
What are the cancellation and refund policies?
Our cancellation and refund policies vary depending on the airline and the type of ticket purchased. We will always provide you with the relevant information before you make a booking, so you can make an informed decision. In general, non-refundable tickets may not be eligible for cancellation or refund, while refundable tickets may be subject to a cancellation fee.
Is there a customer support team available 24/7?
Yes, we have a customer support team available 24/7 to assist you with any questions or concerns you may have. You can reach us by phone, email, or live chat, and we will do our best to provide you with prompt and helpful assistance.
How do you ensure the safety and security of customer information when making bookings online?
We take the protection of our customers' information very seriously. We use industry-standard encryption and security protocols to ensure that all transactions and personal information are kept safe and secure. We also regularly update our systems and processes to stay up-to-date with the latest security standards and best practices.
