Ernest Jones
Ernest Jones is a jewelry and watch retailer based in Welwyn Garden City, England. The company offers a wide range of services including watch repair, jewelry engraving, and diamond buying. They also specialize in wedding services such as wedding souvenirs and jewelry design. In addition to their jewelry offerings, Ernest Jones also sells fashion accessories, clothing, and electronics. The company prides itself on its expertise in gemology and its commitment to providing high-quality products and services to its customers.
Introduction to Ernest Jones
Ernest Jones is a British jewelry and watch manufacturer and retailer that has been in operation for over 160 years. The company was founded in 1946 by Ernest Jones and has been providing high-quality jewelry and luxury watches to customers ever since. What sets Ernest Jones apart from other companies in the industry is their commitment to craftsmanship and attention to detail.Services & products
Ernest Jones offers a wide range of services and products, including watch repair services, jewelry repairs, and engraving. Customers can also purchase luxury watches from top brands like Rolex, Omega, and Tag Heuer, as well as stunning diamond jewelry and engagement rings. The company also offers wedding services, including wedding bands and gifts for the bridal party.Location
Ernest Jones is located in The Howard Centre in Welwyn Garden City, England. The area is known for its bustling shopping district, with a range of shops and boutiques. Customers can expect to find a mix of high-end and high-street stores in the area, as well as a variety of restaurants and cafes. The closest public transportation options include Welwyn Garden City Railway Station (0.4 miles), Welwyn Hatfield Borough Council Offices Bus Stop (0.1 miles), and John Lewis Bus Stop (0.2 miles).Benefits
Customers should choose Ernest Jones because of their commitment to quality and craftsmanship. The company uses only the finest materials and employs skilled craftsmen to create stunning jewelry and watches. The company also offers excellent customer service, with knowledgeable staff who can help customers find the perfect piece of jewelry or watch for any occasion.Good to know
Customers should be aware that Ernest Jones also offers body piercing services, as well as jewelry appraisals and design services. The company also buys diamonds and offers gemological services.Reviews
Customers have consistently praised Ernest Jones for their excellent customer service and high-quality products. Many customers have commented on the stunning selection of watches and jewelry available, as well as the knowledgeable staff who are always on hand to help. Overall, customers have had a positive experience with Ernest Jones and would recommend the company to others.Amenities
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customization -
extended warranty
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on-site repair service
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credit card accepted
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watch battery replacement
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layaway option
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gift wrapping
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engraving
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credit card payment
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on-site service
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warranty
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cash payment
FAQ
Do you offer custom tailoring or alterations for garments purchased in your boutique?
Yes, we offer custom tailoring and alterations for garments purchased in our boutique. Our skilled tailors can provide a perfect fit and make any necessary adjustments to ensure that the garment looks and feels great on you.Can you provide a detailed written appraisal report?
Yes, we can provide a detailed written appraisal report for your jewelry. Our experienced appraisers use the latest technology and techniques to evaluate the quality and value of your jewelry, and provide a comprehensive report that you can use for insurance or other purposes.How experienced are your technicians in repairing diesel engines?
We do not offer diesel engine repair services at our boutique. We specialize in providing high-quality watches, jewelry, and wedding services.What is your return policy?
We have a flexible and customer-friendly return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.What is your manufacturing process and turnaround time for producing souvenirs?
We do not manufacture souvenirs at our boutique. We specialize in providing high-quality watches, jewelry, and wedding services.Reviews
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Hana Voyce
Dev, the manager, is one of the nicest people! I have had trouble with my incredibly precious engagement ring and Dev went above and beyond to help me sort everything out! The service I receive from Ernest Jones Welwyn is nothing but brilliant time after time!
18-05-2023
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Alessandro Sergi
We got our wedding rings at good price and the staff was very friendly and competent giving us all the information needed.
18-05-2023
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Matt Wren
Went to multiple watch retailers but bought from here because of their outstanding customer service. Chloe and Jess looked after me and nothing was too much of an ask. Communication was excellent throughout which made my purchase quick and easy. Would recommend going to see Jess and Chloe if you’re looking for any jewellery or watch.
18-04-2023
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Manjit Ahluwalia
Dev the store Manager - at Ernest Jones Welwyn Garden City branch looks after me and my family exceptionally. His personal service and attention to detail in making any purchase or after care is tremendous. Thank you Dev.
18-04-2023
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Jeff Buggins
I visited with my wife to purchase a pair of matching rings for a surprise retake of our wedding vows. We had to have them made which was a simple process and well communicated. Both of the ladies I dealt with during the purchase were very helpful and not in slightest way keen to push a sale. Prices are very competitive as I saw the identical rings at almost £200 dearer at another mainstream jewellers. Great experience overall, I would highly recommend this store!
18-03-2023
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Malcolm Day
A touching tale. My old and trusty Tag Heuer was deserving a check over and service. The watch had been on my wrist since 1994 and had travelled around the world twice. I took it into the WGC branch. Imagine my dismay when I was informed that the watch had been lost in transit to LVMH, through no fault of Earnest Jones. The manager was wonderful and negotiated a replacement Tag for me. I picked it up yesterday and am thrilled to bits. I loved my old Tag, particularly the style of the bracelet. The new watch has the same style of bracelet. I am a happy man. I just wanted to thank the magnificent Dev and his friendly staff for their wonderful support and service, and for going that extra mile.
18-03-2023
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Athena
I had the pleasure of dealing with the Manager Dev and a lovely lady Chloe, extremely knowledgeable and helpful in helping me choose a special item of jewellery, I can’t thank you wonderful people enough! Exceptional customer care and just generally wonderful people, I am and will be a returning customer! 😊
18-02-2023
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B Bubika
Good
18-12-2022
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G
Pretty expensive. Went round the corner and bought an identical chain for less than half the cost.
18-11-2022
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Karen Evans
Great staff. Both professional & knowledgeable.
18-10-2022
