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Jewellery Manufacturers, Jewelry Repairs

Erin Cox Jewellery

Erin Cox Jewellery is a company based in Exeter, England that specializes in jewellery manufacturing and fabrication. They offer a range of services including jewelry repairs and have a shop for shopping.

Introduction to Erin Cox Jewellery

Erin Cox Jewellery is a family-owned business located in Topsham, Exeter, UK. The company was established in 1985 by Erin Cox, a skilled jewellery maker who had a passion for creating unique and exquisite pieces of jewellery. Since then, the company has grown into one of the leading jewellery manufacturers in the region. What makes this company unique is their commitment to using only the finest materials and their dedication to providing exceptional customer service.

Services & Products

At Erin Cox Jewellery, customers can expect a range of services including jewelry repairs, manufacturing and fabrication, and bespoke jewellery design. They offer a wide selection of high-quality jewellery including engagement rings, necklaces, bracelets, earrings, and more. Customers can also have their own custom designs brought to life by the skilled jewellers at Erin Cox Jewellery.

Location

Located on Fore St in Topsham, Exeter, Erin Cox Jewellery is situated in a historic part of town that is known for its charming shops and boutiques. The area is filled with a variety of businesses ranging from cafes and restaurants to art galleries and antique shops. Customers can expect to experience a friendly and welcoming atmosphere when they visit Erin Cox Jewellery. The closest public transportation options are Topsham Train Station (0.3 miles), Topsham Ferry Landing (0.4 miles), and Topsham Bus Station (0.5 miles).

Benefits

Customers should choose Erin Cox Jewellery because of their commitment to quality and craftsmanship. The skilled jewellers at Erin Cox Jewellery have years of experience and use only the finest materials to create their pieces. They also offer exceptional customer service and are dedicated to ensuring that their customers are completely satisfied with their purchases.

Good to know

Customers should be aware that Erin Cox Jewellery is a busy shop, and it is recommended that they make an appointment before visiting to ensure that they receive the attention they deserve.

Reviews

Customers have consistently praised Erin Cox Jewellery for their exceptional customer service and the quality of their jewellery. Many customers have commented on the unique and exquisite designs of the pieces they purchased, and how happy they were with the whole experience of working with the team at Erin Cox Jewellery.

Amenities

  • amenity
    showroom
  • amenity
    custom design
  • amenity
    engraving
  • amenity
    repairs
  • amenity
    polishing
  • amenity
    watch repair
  • amenity
    jewellery cleaning
  • amenity
    gift wrapping
  • amenity
    delivery service
  • amenity
    retail
  • amenity
    insurance
  • amenity
    security system
  • amenity
    free consultation
  • amenity
    on-site repairs
  • amenity
    resizing
  • amenity
    watch battery replacement
  • amenity
    stone setting
  • amenity
    prong tightening
  • amenity
    chain soldering
  • amenity
    clasp replacement

FAQ

What types of jewelry repairs do you offer?

We offer a wide range of jewelry repairs including but not limited to ring resizing, stone replacement, chain and clasp repair, and cleaning and polishing.

What types of jewelry do you specialize in manufacturing?

We specialize in manufacturing custom-made jewelry pieces such as engagement rings, wedding bands, and unique one-of-a-kind pieces. We work with a variety of materials including gold, silver, and precious gemstones.

What is your pricing structure for repairs?

Our pricing for repairs is based on the extent of the damage and the materials needed for the repair. We provide a free estimate before beginning any work and ensure that our prices are competitive and transparent.

What is your production process from start to finish?

Our production process begins with a consultation to discuss the design vision with the client. We then create a 3D rendering of the piece for approval before moving on to the manufacturing process. Our skilled jewelers then handcraft the piece using high-quality materials and techniques. Finally, the piece is polished and inspected for quality before being presented to the client.

Do you have any certifications or guarantees for the quality of your jewellery?

Yes, we have a certification from the Gemological Institute of America (GIA) and offer a lifetime warranty on all of our custom-made pieces. We stand behind the quality of our work and strive to ensure our clients are completely satisfied with their jewelry.

Reviews

  • James Ince

    Lovely beautiful jewellery shop! All hand made and very experienced professional staff!

    26-03-2023

  • Frankie Weaver

    Erin is such a find. She has remodelled rings for me, made my engagement ring and wedding ring to order. Even sold my husband to be a proposal ring so that he could get on bended knee, then we could go in and make a final choice together. Would be a great place to work. Meg

    26-07-2022

  • Emily Bon

    Erins designs are so unique and beautiful. You can immediately tell that every single piece has been made with so much love and attention to detail - I would highly recommend! Erin and her team were so incredibly helpful, and were always so friendly, as well as going above and beyond to make sure that I had the perfect pieces for my wedding shoot. A pleasure to work with, and her handmade pieces are simply wonderful to photograph. You will not be disappointed with Erin Cox Jewellery!

    26-05-2021

  • Beccy M-D

    The wonderful Erin is such a talented and accommodating jewellery maker. She’s making our wedding rings and took the time to talk though what we wanted and give her expert advice about what would and wouldn’t work. The rings she showed us were beautiful.

    26-05-2021

  • Suzanne Homewood

    Erin has such empathy for her customers, she listens to every detail you require and is so experienced and knowledgeable in her field of work. She has remoulded a family wedding ring to make a very bespoke ring for me. It fits tightly around my engagement ring and is absolutely amazing. Thank you so much Erin We definitely recommend Erin to others looking for a bespoke piece of jewellery. The time to turn this amazing piece of craftsmanship around was outstanding.

    26-05-2021

  • Darren Homewood

    Amazing customer services

    26-05-2021

  • Anne Dicker

    I love this shop. Great innovative designs that I love wearing. The staff are so friendly and helpful and just seem to know what I will like. Everything in there is so tempting and I love every piece I have ever bought. Thank you for all you have done, and I wish you all well in this challenging time. Anne.

    26-05-2020

  • Marianne Kettunen

    26-05-2020

  • Annarose Schild

    I got both my engagement and wedding ring made here. The everyone was incredibly helpful, knowledgeable and lovely. I was told there would be a bit of a wait as they were made to order but both were finished earlier than expected and absolutely gorgeous!

    26-05-2019

  • Flo Gomez

    We went to Erin Cox Jewellery at Exeter to choose our wedding rings 4 weeks before the date of the marriage and were extremely well received (as well as the other couple who were 6 months in advance). The Devon River collection of wedding rings is very varied for both men and women - easy to find the one that corresponds to you personally in term of shape - and a lovely combination of style, uniqueness and artisan craftwork. The option of recycling your own gold is fabulous - the process is accurate, secure, cost efficient and enables you to keep and remodel family possessions. The quote was sent right after the visit and timings respected. I can only recommend it and praise the work and service. We have been so pleased that I have now asked Erin to design my engagement ring as well.

    26-05-2019