EQUUS ENGLAND
Equus England is a UK-based company that specializes in equestrian products and clothing. They offer a wide range of items, including tack, clothing, and accessories, and have a particular focus on boutique-style shopping experiences. With a passion for sports and hobbies, Equus England is a go-to destination for those looking for high-quality equestrian products and fashion.
Introduction to EQUUS ENGLAND
EQUUS ENGLAND is a boutique equestrian store that specializes in providing high-quality tack and clothing for horse riding enthusiasts. The company was founded several years ago in England and has since become a leader in the equestrian industry. EQUUS ENGLAND is unique because it offers a wide range of products that cater to all levels of horse riding experience, from beginners to professionals.Services & products
EQUUS ENGLAND offers a variety of services and products, including equestrian clothing, horse riding gear, and tack. Customers can find everything they need for horse riding, from helmets and boots to saddles and grooming supplies. The company also offers a selection of fashionable clothing that is perfect for both riding and everyday wear.Location
EQUUS ENGLAND is located in Walkern, a charming village near Stevenage in England. The area is known for its beautiful countryside and is home to many other small businesses, including cafes, pubs, and shops. Customers can expect to experience a peaceful and tranquil atmosphere when visiting EQUUS ENGLAND. The nearest public transportation options are the Stevenage train station, which is 3 miles away, the Baldock train station, which is 4 miles away, and the Hitchin train station, which is 5 miles away.Benefits
Customers should choose EQUUS ENGLAND because of its commitment to quality and customer service. The company only offers products that meet its high standards, ensuring that customers receive the best possible gear for their horse riding needs. Additionally, EQUUS ENGLAND's friendly and knowledgeable staff are always available to answer any questions and provide guidance on product selection.Good to know
Customers should be aware that EQUUS ENGLAND's products are priced at a premium, reflecting their high quality. However, the company often runs promotions and sales that make their products more affordable.Reviews
Customers rave about EQUUS ENGLAND's products and customer service. Many reviewers mention the quality of the company's products, stating that they are durable and long-lasting. Customers also appreciate the personalized attention they receive from EQUUS ENGLAND's staff, who are always willing to go above and beyond to ensure customer satisfaction.FAQ
What types of clothing and fashion items do you offer in your boutique?
We offer a variety of clothing and fashion items for both equestrian and non-equestrian customers. Our boutique carries jackets, shirts, pants, dresses, and accessories such as hats, scarves, and jewelry. We also have a selection of riding boots and helmets.Do you offer custom tailoring or alterations for garments purchased in your boutique?
Yes, we offer custom tailoring and alterations for garments purchased in our boutique. We understand that everyone has different body types and sizes, and we want our customers to have a perfect fit.What is your return policy for items purchased in store?
Our return policy allows for returns within 14 days of purchase as long as the item is in its original condition with tags attached. Refunds will be issued in the original form of payment. However, we do not offer returns on undergarments, swimwear, or sale items.Do you have a return policy or satisfaction guarantee on tack purchases?
Yes, we have a return policy on tack purchases. Items can be returned within 14 days of purchase as long as they are in their original condition with tags attached. We also offer a satisfaction guarantee, and if a customer is not satisfied with their purchase, we will work with them to find a solution.Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer discounts and loyalty programs for frequent customers. We have a loyalty program that rewards customers with points for every purchase, which can be redeemed for discounts on future purchases. We also offer occasional sales and promotions for our loyal customers.Reviews
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S1407
I wish I had seen these poor reviews before ordering. I ordered some riding gloves which were apparently in stock according their website. Two weeks later I am still waiting for them and despite repeated calls (no one ever picks up) and leaving messages, and emails, I haven’t heard back from anyone. They were for a birthday present and it doesn’t seem I will now have them to give to the person which is bitterly disappointing. I can’t even get my money back as I can’t get in touch with anyone! Be warned.
25-05-2023
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Grace Bryant
Ordered weeks ago. Sent an email, tried calling and leaving a message. £500 spent and have not received an any items or had any communication. EQUUS - if you see this, please contact me, order has been placed with a different email address - 114043433826 I’ll change my review if you can provide me with the product ASAP.
23-05-2023
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s west
We ordered an item on 2nd May. It's now the 22nd and still have received no email to say its been posted. Can't ever seem to get anyone on the phone or call you back.
22-05-2023
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Holly Richardson
Ordered on the 29th of April, had a confirmation email and that’s it, no further email or tracking given. Ordered from here as a friend swears by your company.
14-05-2023
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tyrannosaurus69
Ordered a dog collar on the 23rd April. Is now 10th May and no updates to my order. Left email - no response. Called today and was on hold for ages before I gave up. Unfortunately will have to agree with the other negative reviews. Luckily I ordered something relatively cheap so can chalk this up to experience. Avoid. Order #114043416276 Update - did recieve an email reply shortly after posting this review, informing me that my order will be dispatched this week. Have adjusted to three stars accordingly and will remove the negative review if and when I recieve my order. Nice to support small businesses but keeping customers updated is really important.
14-05-2023
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Nadia Nazier
Absolute sham. I placed an order on April 26th. Says 4-5 working days for shipment. My items have not yet been dispatched to this day. Send me my items or give me a refund. Otherwise will be reporting to Trading standards.
14-05-2023
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vivien miles
I ordered Lemieux boots 25/04/23 - money was taken from my bank account 26/04/23. One acknowledgment email was received on 25/04/23 then nothing. No emails/ no delivery. I have phoned and left 2 messages and had no response. DO NOT BUY FROM THIS COMPANY THEY ARE NOT GENUINE OR PROFESSIONAL
14-05-2023
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Georgia Smith
I’m trying to get hold of you guys , I’m leaving g the uk soon and want to discuss where my order is and what is happening,, I leave on 13 May and would like my stuff I’ve purchased and if there is an item that is delaying my order id like to discuss that ,, I’ve phoned about 50 times
07-05-2023
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Ambrieres Les Vallees
Slowest delivery ever… and you just need to hope everything fits as returns are twice as slow! Never ordered from Equus again. Do yourself a favour and do the same…
07-05-2023
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Nechifor Ionut
28-04-2023
