Equestrian Stores

Equiclass

Equiclass is an equestrian store located in Calne, England. They specialize in providing high-quality equipment and supplies for horse riding and other related sports and hobbies. Equiclass is dedicated to offering their customers the best products and services to ensure a successful and enjoyable experience.

Introduction to Equiclass

Equiclass is an equestrian store located in Stockley Farm, Stockley, Calne SN11 0NT, United Kingdom. The company was established with the aim of providing high-quality equestrian products to customers. Equiclass is known for its exceptional customer service, and their team of experts is always willing to assist customers with any queries. What sets this company apart is their commitment to providing products that are not only functional but also fashionable.

Services & products

Equiclass offers a wide range of equestrian products from top brands. Customers can purchase items such as riding apparel, horse care products, saddles, and riding boots. They also offer custom saddle fitting services to ensure that customers get the best fit for their horses. In addition, Equiclass provides a range of horse riding lessons for beginners and advanced riders.

Location

Equiclass is located in the town of Calne, England. Calne is a picturesque town with a rich history and is known for its beautiful countryside. The area is also home to various other equestrian stores and farms. Customers can expect to find a range of shops, cafes, and restaurants in the area. The closest public transportation options are the Calne bus station, which is 2.5 miles away, Chippenham train station, which is 7 miles away, and Swindon train station, which is 19 miles away.

Benefits

Equiclass prides itself on providing high-quality equestrian products and exceptional customer service. They offer a range of products from top brands, and their team of experts is always willing to assist customers with any queries. The company also provides custom saddle fitting services and horse riding lessons, making it a one-stop-shop for all equestrian needs.

Good to know

Customers should be aware that Equiclass is closed on Sundays and Mondays. Additionally, the company does not offer online shopping, and customers must visit the store to make purchases.

Reviews

Customers have praised Equiclass for their knowledgeable and friendly staff, high-quality products, and excellent customer service. Many customers have also commented on the range of products available and the custom saddle fitting services. Overall, Equiclass has received positive reviews from customers who appreciate the company's commitment to providing high-quality equestrian products and services.

Amenities

horse saddle
horse bridle
horse halter
horse blanket
horse boot
riding helmet
riding glove
horse grooming kit
horse treats
horse supplement
horse feed
horse lead rope
horse bit
horse fly mask
horse fly spray
horse fly sheet
horse fly bonnet
horse fly leg wraps
horse fly boot

FAQ

What types of equestrian equipment and supplies do you sell?

At Equiclass, we sell a wide range of equestrian equipment and supplies, including saddles, bridles, riding boots, helmets, gloves, grooming tools, and horse blankets, among others.

Can you provide guidance on the proper fit and use of equestrian equipment?

Yes, we have knowledgeable staff who can provide guidance on the proper fit and use of equestrian equipment. We are committed to ensuring that our customers have the best possible experience with their equipment.

Do you offer any warranties or guarantees on your products?

Yes, we offer warranties and guarantees on our products. We stand by the quality of our products and want our customers to feel confident in their purchases.

What are your shipping and return policies?

We offer shipping to the United Kingdom and have a variety of shipping options available. Our return policy allows for returns within 30 days of purchase, as long as the product is in its original condition and packaging.

Do you offer any discounts or loyalty programs for frequent customers?

Yes, we offer discounts and loyalty programs for frequent customers. We want to reward our customers for their loyalty and provide them with the best possible value.

Reviews

Jessica Harrison

— DO NOT RECOMMEND — Very disappointed!! I have waited over 5 weeks for a refund. I have sent several emails to no avail. Terrible communication on their behalf. Still awaiting my refund….

26-02-2023
Brian Atkinson

Very happy, thank you Gina for the advice, lovely boots.

26-12-2022
Bianca Laurino

Excellent

26-12-2022
Valeria Papiri

Beautifil boots, thank you !

26-12-2022
L W

I DO NOT recommend this company. I have had a hugely time consuming, disappointing experience that has led to me having no boots at all after over 5 months of chasing and hassle. I ordered the £980 bespoke made to measure boots on the 7th may and was told the lead time is 6-8 weeks which was fine. After months of chasing, being ignored and false delivery dates being assured, the boots arrived on the 12th august, 14 weeks after ordering them. They were beautiful, and completely useless. They had not made them to the measurements that were taken at all. They were huge on my feet but wouldn’t zip up even halfway up on the calves and they gaped at the ankles. I sent the boots back to be made again after being assured by Gina that it would take a week to remake them. You guessed it. They DID NOT take a week to remake. The boots arrived on the 28th of September after a huge amount of chasing. I try them on and astoundingly they are the wrong size, AGAIN. This time, they fit on the calf but are still too large in both of the feet. My heels slip up and down all over the place. They are unwearable. Beautiful, and unwearable. I contacted Gina again (and am initially ignored but manage to get hold of her) and express my disappointment. She says they should have insoles added which she will send in the post and this should fix the problem. I voiced my skepticism and said that bespoke fitted boots shouldn’t need aftermarket insoles added in order to fit but I would try it. The insoles came. The boots did not fit. As expected. I couldn’t face repeating the same process again so asked for a refund. Gina said the refund would be issued once the boots arrived back with her so I chased the refund after they arrived (which I could see were in her house/office from a photo off the DPD tracking). She read my messages but didn’t respond for most of the day so I was wondering if I would have a fight on my hands to get the refund. After more chasing she transferred the refund a couple of days later to my relief. I don’t mind mistakes happening but it was the way in which this was handled that has led me to write this review. I was surprised that throughout this lengthy process there was not one offer of any kind of discount or compensation or thinking about it, even an apology… This has been a colossal waste of time and effort and I have no boots to show for it.

26-10-2022
F B

Terrible. It has been 9 months since I ordered my boots, they were made incorrectly, they have been difficult to get a hold of, and none of their promises were delivered. Still chasing them to receive the boots.

26-09-2022
Mj Godwin

Excellent service and products. Gina measured for a pair of bespoke boots and chaps to which my partner then designed the look, with help from Gina, to compliment her saddle and tack etc. The boots on display in the showroom are breath taking, more like a Gallery of art in leather. Boots and chaps fitted perfectly on delivery. Very happy.

26-05-2022
Nicola Moffatt

I adore my boots from Equiclass. Gina provides a wonderful service and she always puts the customer first. I am one very happy horse rider. Aside from the customer service, the boots were comfortable from day one and just had a great feel about them in every way. I can’t tell you how many people have admired them since I got them. My only warning to others is if you go into the showroom it’s like a sweet shop. I had a lovely pair, took a friend there to buy some boots and I ended up with another pair. You have been warned. They are top quality, lovely boots. Made to measure in Italy. ❤️

26-05-2022
Kerry Emms

Brilliant service and great quality boots!

26-05-2021
Alison H

Fabulous Boots, Shoes & even bags. Excellent customer service - was very impressed with Gina and her professionalism. Great Quality Leather. Would recommend 100%.

26-05-2021