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Government Offices

Epping Post Office

Epping Post Office is a government office located in Epping, England. They provide essential services to the public sector and society.

Introduction to Epping Post Office

Epping Post Office is a government-owned postal service that has been in operation for several years. The company's primary purpose is to provide efficient and reliable postal services to the people of Epping and the surrounding areas. What makes this company unique is its dedication to serving the public sector and society.

Services & products

Epping Post Office offers a wide range of postal services, including sending and receiving letters, parcels, and packages. The company also provides passport applications and renewals, travel insurance, and money transfer services. Customers can buy a variety of postage stamps, stationery, and other postal supplies.

Location

Located at 277 High Street, Epping CM16 4DA, Epping Post Office is situated in the heart of Epping. The area is bustling with activity, and customers can expect to find a variety of businesses, including shops, restaurants, and cafes. The nearest public transportation options include Epping Station, approximately 0.6 miles away, and Epping High Street bus stop, approximately 0.2 miles away.

Benefits

Customers can trust Epping Post Office to provide efficient and reliable postal services at affordable prices. The company is committed to serving the public sector and society, making it the ideal choice for those who value community service.

Good to know

Customers should be aware that Epping Post Office may have limited hours of operation during holidays and weekends. It is advisable to check the company's website or call before visiting the office.

Reviews

Customers have praised Epping Post Office for its friendly and helpful staff, as well as its efficient and reliable postal services. Many have also commended the company's commitment to serving the public sector and society.

Amenities

  • amenity
    parking
  • amenity
    wheelchair access
  • amenity
    public transportation
  • amenity
    online services
  • amenity
    appointment system
  • amenity
    security
  • amenity
    copy machine
  • amenity
    fax machine
  • amenity
    wi-fi
  • amenity
    public restrooms

FAQ

What services does your government office provide to the public?

We are the Epping Post Office, which is a branch of the UK government's postal service, Royal Mail. We provide various services, including mail and parcel delivery, as well as selling stamps, envelopes, and other postal supplies. We also offer additional services such as passport check and send, travel money, and car tax renewal.

How can I access information about your government office and its functions?

You can access information about our government office and its functions through various channels. You can visit our physical location at 277 High St, Epping CM16 4DA, United Kingdom, or check our website for more information. Additionally, you can contact our customer service team via phone or email for any inquiries.

What are the requirements for obtaining a government-issued ID or document?

As a post office, we offer a Check and Send service for passports, where we can check your application form and supporting documents before sending them to the passport office. However, we do not issue government-issued IDs or documents ourselves. You can check the requirements for obtaining such documents on the relevant government websites.

How are public funds allocated and managed by your government office?

As a post office, we do not receive public funds. Instead, our revenue comes from the services we provide and the products we sell. The UK government's postal service, Royal Mail, is responsible for managing public funds allocated for postal services, including the operation of post offices.

What is your government office's protocol for handling complaints or grievances from the public?

We take complaints and grievances from the public seriously and have a customer service team dedicated to handling such issues. If you have a complaint or grievance, you can contact us via phone, email, or in-person. We will investigate the issue and work to resolve it as quickly as possible. If you are not satisfied with our response, you can escalate the matter to our head office or relevant government authorities.

Reviews

  • Kitana Wijeyawardena

    07-05-2023
  • Megg Da

    Very rude workers , they treat people unfairly . Poorest service ever . ❌

    28-04-2023
  • Elizabeth Evans

    Was closed

    28-02-2023
  • Hamza Murtaza

    The actual shop staff are much better than the actual post office staff, they take over the counter after 5:30 and are great. There is a male worker of middle eastern or Asian descent who countless times has been very rude and unhelpful, not just to me but everyone time I’m in there he’s always giving grief to someone. I tried to renew my mothers disabled car tax as I have done every year at the post office with no issue, yet first time in 10+ years he said I couldn’t do it there and that I don’t have the right documents... never heard that in 10+ years as we have all the disability documents. I went down to Loughton and they did it in 20 seconds. Not only that but It’s gotten to the point that I go there after hours just so the polite shop staff serve me rather than the post office staff, I can’t find any way to complain about him to The post office otherwise I would. I have no idea how he’s kept the job for so long, I see him reject and deny more people than he successfully serves. Apparently there will be a problem with my parcel, yet if I go to any other post office they’ll accept with no issue. I’ve seen countless other customers be frustrated at him so I’m sure I’m not the only one to think this. Disappointed that I can’t use my own local post office.

    28-10-2022
  • Dorrien van der Zee

    Been to Epping and Harlow Post Offices five times in the last week and each time they're closed...I've always there in their advertised hours! Does anyone know their actual hours???

    28-08-2022
  • Pam Mulholland

    It would be helpful if the website showed the opening hours of the Post Office counter when all the services are available and not just McColls opening hours. It’s also a shame that McColls/the Post Office have now decided that dogs are not allowed when they had done for years. Custom has been lost to WHS as a result. I’ve always found the staff friendly and helpful.

    28-08-2022
  • mr democracy

    Visited Epping post office this morning and noticed while queuing up for post office at least **6 people**were allowed into shop area and queue for post office not wearing a a mandatory requirement face mask?? The staff just turned a blind eye not even a said a word when it is still a mandatory requirement to wear a mask inside retail shops and post office. This is irresponsible behaviour and off putting to other members of the public during a national Health pandemic

    28-05-2022
  • Paul

    Always helpful and quick when dropping parcels off.

    28-05-2022
  • Shehzaad Khan

    Ridiculous service. Opening hours are not as advertised as online. They only function in 2 hour slots throughout the day with large gaps in between. How is anyone who works a normal working day able to collect missed deliveries?! Useless building.

    28-05-2022
  • David Brown

    Lady serving from oriental background is clueless on customer service. The little Asian man hiding behind her clearly suffers from little man Napoleon syndrome and is infantile as defined by his stature. Suspect he failed the customer management course run by Basil Faulty! Concept of wearing masks escapes them both.

    28-05-2022