Epic Militaria Ltd
Epic Militaria Ltd is a company based in Aberystwyth, Wales, United Kingdom. They specialize in Surplus Stores and offer a unique shopping experience for their customers.
Introduction to Epic Militaria Ltd
Epic Militaria Ltd is a British online retailer of military and outdoor gear. The company was founded in 2003 and has grown to become one of the leading online military surplus stores in the UK. Epic Militaria Ltd prides itself on providing high-quality and authentic military surplus at affordable prices. What sets this company apart from its competitors is its commitment to sourcing rare and hard-to-find items from around the world.Services & Products
Epic Militaria Ltd offers a wide range of military and outdoor gear, including clothing, footwear, bags and packs, camping gear, and much more. The company specializes in military surplus and carries a large selection of authentic surplus items from various countries and time periods. Epic Militaria Ltd also carries new, high-quality gear from top outdoor brands such as Snugpak and Jack Pyke.Location
Epic Militaria Ltd is located in the Glan Yr Afon Industrial Estate in Llanbadarn Fawr, a small village just outside the seaside town of Aberystwyth in Wales. The area is known for its beautiful natural scenery and is home to many outdoor enthusiasts. The industrial estate is home to several businesses, including a car dealership and a bakery. There are several public transportation options near the industrial estate, including the 301 bus which stops just a few minutes' walk away, and the Aberystwyth train station which is a 10-minute drive away.Benefits
Customers should choose Epic Militaria Ltd because of its commitment to providing high-quality and authentic military surplus at affordable prices. The company has a vast selection of products and is constantly updating its inventory with new and rare items. Epic Militaria Ltd also offers excellent customer service and fast shipping.Good to know
Customers should be aware that some of the military surplus items sold by Epic Militaria Ltd may have been used and may show signs of wear and tear. However, the company guarantees that all items are in good condition and fit for their intended purpose.Reviews
Customers rave about the quality and authenticity of the military surplus items sold by Epic Militaria Ltd. They also praise the company's excellent customer service and fast shipping. Overall, customers highly recommend Epic Militaria Ltd for anyone looking for high-quality military and outdoor gear.Amenities
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delivery service
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military discount
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online shopping
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gift cards
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loyalty program
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discounts
FAQ
What types of surplus items do you offer in your store?
We offer a wide variety of surplus items in our store, including military clothing, equipment, and accessories. Our inventory includes items from various countries and eras, so customers can find unique and rare items.Do you offer any warranties or guarantees on your products?
Yes, we offer a 30-day warranty on all our products. If customers encounter any issues with their purchases during this time, they can contact us for assistance or to request a refund or exchange.Can I return or exchange items if they do not meet my expectations?
Yes, we have a flexible return policy. If customers are not satisfied with their purchases, they can return or exchange the items within 14 days of receipt. However, the items must be in their original condition and packaging.Do you have any sales or promotions currently available?
We often have sales and promotions to make our surplus items more affordable for our customers. Customers can check our website or social media pages for updates on our current promotions.What is your policy for special orders or requests?
We are happy to fulfill special orders or requests whenever possible. Customers can contact us with their specific needs, and we will do our best to accommodate them. However, special orders may take longer to process and ship than our regular inventory.Reviews
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Charlotte Middleton
Didn't fulfil either order placed during the agreed timeframe.
07-05-2023
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Chris Middleton
Website states that next-day delivery and same-day dispatch are available up until 1pm, though they claim via email it is only 12pm; either way I ordered at 09:30 and they still failed to dispatch so I didn't get my item in time for an important military event. They proceeded to ignore my emails and then disconnected their phone line. Despicable company which I will ensure others become aware of.
07-05-2023
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Lucas Van schaik
Bought from them many times and they never dissapoint, very quick email responses from questions as well, would 100% recommend.
28-04-2023
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Philip Madhatter
Would not let me come collect items ! Bloody internet only
28-03-2023
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K J Winter
Reasonable kit, however my latest order was an absolute SHAMBLE! I was sent defective STG pouches and because the site does have easy to read/ converted sizing charts I ordered the wrong size tunic which I cannot return because "its had items sewn on" (sewn on by Epic). Im absolutely gob smacked, I made a mistake, admittedly... But wow... My first ever order I ordered a 42inch jacket (the German size is 52) so seeing the tag on my tunic I needed to go a size up - size 54 (German) however the drop down box on the website isnt the German size... I ended up with a size 64 tunic.. which is absolutely useless to me and Im hundreds of dollars out of pocket. Will never buy from Epic EVER AGAIN!
28-02-2023
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Micah Johnson
Excellent service prompt delivery and outstanding communication will be ordering again and again from epic militaria very good at what they do and stock
28-01-2023
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Natalya Dyakulich
Berry horrible. I had a package that I ordered and I ordered it about 2 weeks before I needed it. I now need it and it hasn’t arrived. I’ve emailed,called but no one replies. One of my projects are now completely ruined because someone didn’t care to reply to a simple question
28-01-2023
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Moses Tan
I've purchased from Surplus stores all over the UK. Epic is the best. Their aftersales customer service is unmatched, if there's a problem, email them and they'll reply promptly, or call them. Items are also in good condition and their listings are honest, unlike some other surplus stores. I'd also like to thank Morgan for entertaining many of my requests in my orders, he's been very patient. Don't think you can find better customer support than these guys. They know how to run a business and it's evident in how they treat their customers.
28-12-2022
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Laurence adam Mitchell
Again I say it and eveytime I mean it epic , helpfull just the best , I've been using epic for 2 yrs or so never let me down
28-12-2022
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Sneed's Feed and Seed
Didn't receive my exchange and was given a refund instead. Helmet sizes aren't linear, one size will be too big and the size down too small - very confusing. Forced to pay for returning items - bad practice for any business that purports to be a reputable company.
28-12-2022