epay
epay is a company based in Billericay, England that specializes in providing Money Transfer Services and Financial Services. They are committed to providing their customers with reliable and secure financial solutions.
Introduction to epay
epay, a global provider of payment services, was founded in 2003. The company provides a wide range of financial services, including money transfer services, to customers across the globe. What sets epay apart from other companies is its commitment to providing a seamless and secure payment experience to its customers.Services & products
epay offers a variety of financial services, including money transfer services. Customers can also buy prepaid mobile top-ups, gift cards, and payment cards from epay. The company's services are available online and through its network of retailers.Location
epay is located in Billericay, a town in the county of Essex in England. The town is home to a variety of businesses, including shops, restaurants, and cafes. Customers can expect to experience a friendly and welcoming atmosphere in Billericay. The closest public transportation options to epay are the Billericay Train Station (0.7 miles away), the South Green Bus Stop (0.2 miles away), and the Lake Meadows Bus Stop (0.3 miles away).Benefits
Customers should choose epay because of its commitment to providing a secure and seamless payment experience. The company's services are available online and through its network of retailers, making it easy for customers to send money and buy prepaid mobile top-ups, gift cards, and payment cards.Good to know
Customers should be aware that epay charges a fee for its services. The fee varies depending on the service and the amount being transferred.Reviews
Customers have praised epay for its fast and reliable service. Many customers have also noted that the company's fees are reasonable and that its customer service is excellent.Amenities
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online transfer -
bank transfer
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credit card payment
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mobile app
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secure transfer
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fast transfer
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low fee
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money exchange
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multi-currency support
FAQ
What is the fee for sending money through your service?
Our fee varies depending on the destination country and the amount of money being transferred. We have a fee calculator on our website that can provide an estimate of the fee for a specific transaction.What is the maximum amount of money that can be transferred in one transaction?
The maximum amount that can be transferred in one transaction depends on the destination country and the regulations of that country. Our website provides information on the maximum amount allowed for each country.How long does it typically take for the recipient to receive the transferred funds?
The time it takes for the recipient to receive the transferred funds depends on the destination country and the receiving bank. Typically, it takes 1-3 business days for the funds to be available to the recipient.What is your policy on refunds or cancellations of transactions?
We have a refund policy in place for transactions that have not yet been processed. If a transaction has already been processed, we may not be able to provide a refund. We encourage our customers to contact us as soon as possible if they need to cancel or request a refund for a transaction.What security measures do you have in place to prevent fraud or unauthorized transactions?
We take the security of our customers' transactions very seriously and have several measures in place to prevent fraud and unauthorized transactions. These include encryption of customer data, two-factor authentication, and monitoring of transactions for suspicious activity. We also work closely with regulatory authorities to ensure compliance with relevant laws and regulations.Reviews
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koresh rafie
The most awful company I've ever dealt with in my life. Run away from them as far as you can. The have deactivated my shop's terminal for 4 weeks. Every single day I've been calling them. The only answer from them is your problem has been escalated and we are waiting for approval from the head office. Like its rocket engineering..
28-05-2022
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William Brown
Fantastic service with clear communication throughout
28-05-2021
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Nisar Ahmed
Avoid these con merchants hidden unrelated fees. They lie. Very difficult to get out of their contract. Apparently verbal request is not good enough. You have to fax or write a letter to them . 6 months to get out of the contract. They charge 50p per minute. People rarely top up at the counter . So hopefully this company goes bust soon ; )
28-05-2021
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Joe Bloggs
28-05-2021
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Sunny Manucha
Stay careful and away from these bunch of thieves. I recently started using their service and ask them to send me email invoices as they charge for paper bills and the amount of commission you receive selling phone top ups is not worth getting paper bills. Despite giving them clear instructions they still sent me paper bills and charged me. After calling them everyday they would still not listen and their customer service is so bad that they make you realise that you have made the biggest decision of your life for choosing their service. Only reason I chose their service because my card machine provider XLN only dealt with EPAY (Omegalogic). After calling them again and again when they were not ready to resolve the issue I decided to cancel my direct debit and asked them to cancel the contract. Even when the contract was cancelled, they started charging me direct debit fees and tried to take money from my bank account. Luckily my bank was able to reverse the payment to me. So I advise everyone to stay away from these thieves. The people I spoke to from Epay are:- Majid Hussain Saba Waheed Osama Afaaq.
28-05-2021
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Koushikan Thiruganam
28-05-2020
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eileen wild
Signed up with this company in 2014, lucky if we do one top up a week, but last year they took 966.00 out of my account, they are saying we have printed all of these top ups, but its just not true, the money they have been taking out has been debited to one of their employees, but I am not leaving it until they give me my money back.
28-05-2020
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Jid Dami
28-05-2020
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Margarita Bernotiene
28-05-2019
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Sam C
I would have given zero stars if possible I've been a customer of this company for 15 years in a shop I own selling mobile phone top ups, We've realised we have been losing money by offering this service as they charge £15 plus vat per month for the machine rental Now they have said we must pay them 6 months rental to terminate the 15 year old contract So much for being a loyal customer Avoid at all costs
28-05-2019
