Enterprise Car & Van Hire - Shirley
Enterprise Car & Van Hire Shirley is a car rental agency located in Solihull, England. They offer a variety of services including minibus hires, self-drive car hires, and transportation and shipping. They cater to the travel and hotel industry and provide cars, boats, and motorcycles for rental.
Introduction to Enterprise Car & Van Hire Shirley
Enterprise Car & Van Hire Shirley is a car rental agency based in Solihull, England. Founded in 1957, the company has been providing customers with reliable and affordable transportation options for over 60 years. What sets Enterprise Car & Van Hire Shirley apart from other rental agencies is their commitment to exceptional customer service and their wide range of vehicles, including self-drive car hires and minibus hires.Services & products
Enterprise Car & Van Hire Shirley offers a variety of services, including car and van rentals for personal and business use. Customers can choose from a range of vehicles, including compact cars, SUVs, and vans. In addition to traditional car rentals, Enterprise Car & Van Hire Shirley also offers minibus hires for larger groups.Location
Located on Stratford Road in Shirley, Solihull, Enterprise Car & Van Hire Shirley is situated in a bustling commercial area with plenty of shops, restaurants, and hotels nearby. Customers can easily access the location via public transportation, with the closest bus stop being just a two-minute walk away. The closest train station is Shirley Railway Station, located just under a mile away from the rental agency.Benefits
Customers should choose Enterprise Car & Van Hire Shirley for their transportation needs because of their exceptional customer service and wide range of vehicle options. The rental agency offers affordable rates and flexible rental options, making it easy for customers to find a rental that suits their needs.Good to know
Customers should be aware that Enterprise Car & Van Hire Shirley requires a valid driver's license and credit card for all rentals. Additionally, customers should inspect their rental thoroughly before leaving the rental agency to avoid any disputes or charges for damages.Reviews
Customers have praised Enterprise Car & Van Hire Shirley for their friendly and helpful staff, as well as their clean and well-maintained vehicles. Many customers have also commented on the ease of the rental process and the affordable rates offered by the rental agency.FAQ
What is your policy on fuel charges for the self-drive car?
Our policy is to provide a full tank of fuel at the beginning of the rental and expect it to be returned with a full tank. If the car is not returned with a full tank, we charge for the missing fuel at a rate higher than the local petrol stations.Do you provide roadside assistance in case of a breakdown or accident while using the self-drive car?
Yes, we provide roadside assistance 24/7 in case of a breakdown or accident. Our team will come to your location and provide any necessary assistance.Are your minibuses well-maintained and regularly serviced?
Yes, all of our minibuses are regularly serviced and well-maintained to ensure the safety and satisfaction of our customers.What are your rates and what's included in the price?
Our rates vary depending on the type of vehicle and length of rental. We offer competitive rates and include standard insurance in the price. Additional insurance and extras such as GPS navigation are available at an additional cost.Do you offer any additional services or amenities, such as GPS navigation or roadside assistance?
Yes, we offer additional services and amenities such as GPS navigation and roadside assistance. We also offer child seats, additional insurance, and other extras to make your rental experience more comfortable and convenient.Reviews
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Hugo & Alice Special Events
I had a fantastic service from this team. My car had been stolen and my courtesy car was provided by enterprise through my insurance. Cloey sorted everything out for from start to finish & genuinely helped me though my crisis. Thanks team I can honestly say this is the best experience I've had with a car hire place.
24-05-2023
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Showbiz photography and videography
They were really good, until it came to the end. I handed the car in good condition. I had a call the day after, saying that they took £250 out of my account due to returning the car with a flat tyre. I gave the car back in good condition. And when there's a fault in new cars it shows up on the dashboard, plus the staff checked the car before I returned it, he said it was all good. They try their luck. So be careful. Due to losing my dad and not being able to go work. I had £20 in my card. They put me into a overdraft. On top they were so rude when I asked for my money. The woman 1st said it was the excess fee, then damaged tyre and then she said it was due to hiring a good car. She didnt make sense. Got my money back after all. Then few days later they called to ask for a feedback. Just be careful. They will ask you to pay £1 so they can access your account afterwards. Had to add this to the review, so basically 2 months later they took the £250 out of my account again. Without a reason.
19-05-2023
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Toni Phipps
5 star experience from Jamie at Shirley enterprise. He went through everything with me with detail as this was my first time renting a vehicle. He explained the process of any accidents or damage clearly. He really calmed my nerves. Thank you so much
05-05-2023
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Christopher Gunn
Super friendly staff, great customer service
26-04-2023
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Nadia Butt
I received extremely good customer service from Nick Patel at the Shirley Enterprise branch.
26-04-2023
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LozT
Excellent service, professional, helpful and friendly from the whole team. Especially Chloe and H. Did not receive mail to leave review so please pass on to head office my gratitude for the excellent service. Door to door 😁
26-04-2023
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Julie Rodgers
Excellent service from H at Enterprise Shirley. Everything explained about option to pay £3 per day to remove no claims access, etc. Picked up lovely Vauxhall Corsa 5 door - nice and clean inside. Car driven off the forecourt for me by H. Would definitely use again.
26-04-2023
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Barry Ainsworth
26-04-2023
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niall ogrady
Friendly staff, who are eager to please. Good customer service, reliable service and vehicle. They've never let me down....Definitely worth a look for competitive vehicle hire
26-04-2023
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Peter Adamson
Had a great experience with the friendly staff. Shout out to Jamie, who helped me out at Enterprise Shirley, very knowledgable, friendly and some of the best customer service ive see. Thanks again
26-03-2023
