Enterprise Car & Van Hire - Sheldon
Enterprise Car & Van Hire Sheldon is a transportation company located in Birmingham, England. They offer a variety of services including minibus hires, self-drive car hires, truck rentals, and sightseeing tour agencies. They specialize in transportation and shipping, as well as cars, boats, and motorcycles. Additionally, they provide travel and hotel services to their customers.
Introduction to Enterprise Car & Van Hire Sheldon
Enterprise Car & Van Hire Sheldon is a car rental company located in Birmingham, England. The company was founded in 1957 as a leasing business and has since expanded to become a major player in the car rental industry. What makes this company unique is its commitment to providing excellent customer service and its focus on sustainability.Services & products
Enterprise Car & Van Hire Sheldon offers a range of services including minibus hires, self-drive car hires, and truck rentals. They also offer sightseeing tour agencies for those who want to explore the city. Customers can choose from a variety of vehicle types, including cars, vans, and trucks.Location
Enterprise Car & Van Hire Sheldon is located on Coventry Road in the Sheldon area of Birmingham. The area is mostly residential, but there are also some small businesses and shops nearby. Customers can expect a quiet and peaceful atmosphere in the area. The closest public transportation options are the 97, 900, and 966 buses, which are all within walking distance from the location.Benefits
Customers should choose Enterprise Car & Van Hire Sheldon because of their commitment to excellent customer service. The company strives to provide a seamless and stress-free rental experience for their customers. They also have a focus on sustainability, with a fleet of fuel-efficient vehicles and a commitment to reducing their carbon footprint.Good to know
Customers should be aware that Enterprise Car & Van Hire Sheldon requires a valid driver's license and credit card for all rentals. They also have a minimum age requirement of 21 years old for all renters.Reviews
Customers have praised Enterprise Car & Van Hire Sheldon for their friendly and helpful staff, easy rental process, and well-maintained vehicles. They have an overall positive reputation in the industry and are known for their commitment to customer satisfaction.Amenities
-
air conditioning -
wifi
-
usb ports
-
luggage storage
-
gps
-
cruise control
-
spare tire
-
child seat
-
insurance
-
pick-up service
-
drop-off service
-
24-hour assistance
-
unlimited mileage
-
automatic transmission
-
manual transmission
-
online booking
-
airport pickup
-
hotel pickup
-
transportation
-
power steering
-
radio
-
auxiliary jack
FAQ
What is the minimum age requirement for renting a self-drive car from your company?
We require renters to be at least 25 years old to rent a self-drive car from our company.What is your policy on fuel charges for the self-drive car?
Our policy is to provide the car with a full tank of fuel and expect it to be returned with a full tank. If the car is returned with less fuel, we will charge for the missing fuel.How experienced are your tour guides?
Our tour guides are highly experienced and knowledgeable about the local area. They are trained to provide a high-quality tour experience for our customers.Can you customize your sightseeing tour packages according to my preferences?
Yes, we can customize our sightseeing tour packages to meet your specific preferences. Simply let us know what you are looking for and we will work with you to create a personalized tour experience.What is your cancellation policy for sightseeing tour bookings?
Our cancellation policy for sightseeing tour bookings varies depending on the specific tour package. Please contact us for more information on our cancellation policies.Reviews
-
moeen iqbal
I would give this branch 0 stars if I could. Totally useless and would not recommend to anyone. Will never use again even if I had no other option.
12-05-2023
-
Steven Mcclelland
Loved the customer service here. The young lady that dropped me at pj Rhodes was lovely to speak to and very professional.
26-04-2023
-
Yasmin Akhtar
Friendly and professional staff
26-04-2023
-
zeenat ahmed
I wouldn't even give the sheldon branch one star. It is unbelievable how awful it is. Since February 2023 until now (April 2023), I have asked the manager to call me several times, but she has yet to do so. This is so I can officially complain about how I have been treated. The staff at the front desk keep promising me that I will get my fuel refund, but I haven't. The manner in which they have handled the situation as a whole and the employees involved is absolutely disgusting. Don't ever use this branch unless you want to experience; bad customer service, management that will never call you back and a financial loss.
26-04-2023
-
Crazy daisy
Excellent service polite staff.
26-03-2023
-
Pearl Graphics
Got courtesy Car through Hastings Insurance from Enterprise Sheldon Branch, the car they given me had wind screen cracked, I told them and they said they noted the complaint, once I returned back the car I told them again about wind screen cracked, but after few days they putted claim against me for wind screen damaged even though I paid extra for coverd, when I contacted Branch they they did mistakenly and will withdraw the claim, its more than 2 months now and claim still opened on Hastings Insurance, i will not recommend this company to anyone.
26-03-2023
-
Paul Pancini
Had a courtesy car from here arranged by my insurance while my car was been repaired. Staff were very helpful throughout.
26-03-2023
-
shamikh iqbal
Ok
26-02-2023
-
Tess Hall
Friendly staff, efficient service, have never had a problem getting a car when needed, and always the size requested. Cars always cleaned and ready for use. Only problem is pick/up delivery service not offered
26-02-2023
-
Sajid Mehmood
Insurance through i went to this company after five weeks garage give us date to pickup my car morning between 9am to 12:00 (26-01-2023) then I tell them they give me time 12:00 for courtesy car then garage man came to half nine took my car to garage after my wife call them what time courtesy car is coming manager said we have no record of your any details I don't know how my details gone disappear then I went to garage and bring my car and I call to insurance to cancel my claim because of them I have a bad experience with them if they can't do the job don't take more work don't miss out with people i think they put the record in book computer disappearing the people's details they can't found longe story but 100% true
26-02-2023
