English Rural
English Rural is a company based in Godalming, England. They specialize in various aspects of the housing industry, including departments of housing, homeless services, municipal social developments, public housings, residents' associations, housing associations, real estate and housing, and associations related to the public sector and society.
Introduction to English Rural
English Rural is a UK-based company that provides affordable housing solutions to those in need. The company was founded in 1973 as a response to the UK's need for more affordable housing. English Rural's mission is to provide high-quality homes to people who cannot afford to buy or rent on the open market. What makes English Rural unique is its focus on rural areas, where affordable housing is often scarce.Services & Products
English Rural offers a variety of housing solutions, including rental homes, shared ownership properties, and community-led housing projects. The company also provides support and advice to residents' associations and housing associations. English Rural works closely with local authorities and departments of housing to provide the best possible service to its clients.Location
English Rural is located in Godalming, a historic market town in Surrey, England. Godalming is known for its picturesque countryside, independent shops, and vibrant arts scene. The town is well-served by public transportation, with three railway stations within a five-mile radius: Godalming Station (1.5 miles), Farncombe Station (1.9 miles), and Milford Station (2.3 miles).Benefits
Customers should choose English Rural because of its commitment to providing high-quality, affordable housing in rural areas. The company has a long history of working with local communities and authorities to create sustainable housing solutions. English Rural's focus on rural areas sets it apart from other housing providers, and its expertise in the field makes it a reliable and trustworthy partner for those in need of affordable housing.Good to Know
Customers should be aware that English Rural's services are primarily focused on rural areas. While the company may be able to provide housing solutions in urban areas, its expertise and resources are best suited to rural areas.Reviews
Customers have praised English Rural for its commitment to providing high-quality, affordable housing solutions. Many have noted the company's expertise in the field, as well as its dedication to working with local communities and authorities. Overall, customers have found English Rural to be a reliable and trustworthy partner for those in need of affordable housing in rural areas.FAQ
What kind of social projects does your company specialize in?
At English Rural, we specialize in social projects related to housing and community development. We work closely with residents' associations and housing associations to provide affordable and sustainable housing solutions for those in need.Can you provide examples of successful cases in which your company helped a homeless individual or family?
We have helped numerous homeless individuals and families find stable housing through our partnerships with local housing associations and government agencies. Our team works closely with each client to understand their unique needs and provide the necessary resources and support to secure safe and affordable housing.How does your company ensure the safety and well-being of homeless individuals who use your services?
We prioritize the safety and well-being of all individuals who use our services. Our team works closely with local government agencies and non-profit organizations to provide access to healthcare, counseling, and other resources that can help individuals thrive. Additionally, we work to ensure that all housing solutions are safe and meet our high standards for quality and sustainability.How do you ensure transparent and accountable financial management for the residents' association?
We take financial management and accountability very seriously. We work closely with residents' associations to establish clear financial policies and procedures, and we provide regular updates and reports to ensure that all financial transactions are transparent and easily accessible. Our team is committed to ensuring that all financial resources are used effectively and efficiently to benefit the community.How do you measure the success of your social projects?
We measure the success of our social projects by tracking key performance indicators, such as the number of individuals and families who have secured stable housing, the quality of the housing solutions we provide, and the level of community engagement and support. We also conduct regular surveys and assessments to gather feedback from our clients and stakeholders, which helps us continuously improve and refine our services.Reviews
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No Name
You hear a lot of bad things about Housing associations. But with this association I find them very nice to talk to and very helpful 😊
28-04-2023
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Kate Baldwin
We have always found the staff at English Rural very helpful. In particular Alison Thompson, who right from the beginning has dealt with any queries in a professional & friendly manner, going above & beyond when dealing with issues & always checking that we’re happy with the results. She is a real asset to English Rural, thank you Alison.
26-03-2023
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Perform Electrical
26-07-2022
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Myles
I love it where I live. And every time I phone to pay my rent or to ask for repairs to be done, I get a friendly helpful voice on the other side of tbe phone. Have lived in my house for 17 years and not had a problem. Mr. Bland in particular has been very helpful and supportive. Thank You
26-05-2020
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Lynda Hughes
Excellent service very friendly and helpful always thank you
26-05-2020
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Martin Cosser
Just made a phone call about monies owed on our rent account after my wife has already called on three occasions (times and personal she spoke to noted). It still hasn't been sorted so I called again and asked for help very politely and spoke to a lady called Pam who when I said I was frustrated told me to "calm down" I made it very clear that I hadn't raised my voice, been rude or sworn and yet she was telling me to calm down. I explained that maybe a little empathy wouldn't go amiss but no apology or acknowledgment of the way she'd spoken to me was offered, only silence. Maybe Management could listen in to the call made at 13.00pm on Thursday 16th May and come back to me. So much for being treated with respect!! UPDATE: Just received a call from Head of Housing who is dealing with my problem now (14.30pm same day) and has apologised for my experience. It's amazing how great customer service can help you change your opinion of a company or a brand. Shame it had to escalate in the first place but thanks for your help in rectifying the problem so quickly and professionally.
26-05-2019
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J
Dreadfull experiences with the repairs department at English Rural Housing Association, time and time again. Their handbook on their website states emergency repairs fixed within seven days. I've not had heating or hot water for twenty-two days in Sept 2017. In February 2016 I had no heating or hot water for ten days. No call backs from English Rural staff or their contractors to update you or confirm whats going on. Engineers don't turn up for agreed appointments when you have to taken time out from work. Again and again and again. Unprofessional with deep rooted apathy. They waste your time because they really don't care. Do yourself a favour and think twice before renting from this Housing Association. Its not worth the hassle.
26-05-2018
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Jon Adams
26-05-2018
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Rebecca Hughes
Awful company
26-05-2018
