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Housing Utility Companies

Energy Angels

Energy Angels is a housing utility company based in Wolverhampton, England. They specialize in providing energy-saving solutions to the public sector and society. Their services aim to reduce energy consumption and costs while promoting sustainability. Energy Angels is committed to helping their clients make informed decisions about their energy usage and contribute to a greener future.

Introduction to Energy Angels

Energy Angels is a UK-based company that was founded to help consumers save money on their energy bills. The company has a strong commitment to sustainability and has been recognized as one of the top housing utility companies in the country. What sets Energy Angels apart from other energy companies is their focus on educating customers about how to reduce their energy usage and their dedication to providing exceptional customer service.

Services & Products

Energy Angels offers a range of services to help customers reduce their energy usage and save money. Their services include energy audits, bill validation, tariff analysis, and energy management software. They also provide customers with access to renewable energy options, such as solar panels and wind turbines.

Location

Energy Angels is located in Kings House, St John's Square, Wolverhampton. Wolverhampton is a bustling city in the West Midlands of England. The area surrounding Energy Angels is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect to experience a friendly and welcoming atmosphere in the area. The closest public transportation options are Wolverhampton bus station (0.2 miles), Wolverhampton train station (0.6 miles), and Wolverhampton St George's tram stop (0.4 miles).

Benefits

Customers should choose Energy Angels because of their commitment to sustainability and excellent customer service. The company works hard to educate customers about how to reduce their energy usage and provides them with access to renewable energy options. Energy Angels also offers competitive pricing and a range of services to help customers save money on their energy bills.

Good to Know

Customers should be aware that Energy Angels is a company that is focused on sustainability and reducing energy usage. They may be asked to make changes to their energy habits and usage in order to save money and reduce their carbon footprint.

Reviews

Customers have praised Energy Angels for their excellent customer service and commitment to sustainability. Many customers have reported significant savings on their energy bills after working with the company. Overall, Energy Angels has received positive reviews from customers who appreciate their dedication to helping people save money and reduce their impact on the environment.

Amenities

  • amenity
    online bill payment
  • amenity
    energy efficiency program
  • amenity
    recycling program
  • amenity
    security system
  • amenity
    smart meter
  • amenity
    customer support
  • amenity
    online account management

FAQ

How do you calculate the charges for your utility services?

At Energy Angels, we calculate charges for our utility services based on usage. Our meters measure the amount of gas or electricity used, and we charge accordingly. We also offer different pricing plans and packages to suit our customers' needs and budgets.

What types of services do you provide for housing utilities?

We provide gas and electricity services for housing utilities. Our services include meter installation, billing, and customer support. We also offer online account management and options for customers to switch to renewable energy sources.

Can you provide information on your customer service policies and procedures?

At Energy Angels, we prioritize excellent customer service. Our policies and procedures are designed to ensure that our customers receive prompt and efficient support. We have a dedicated customer support team available to assist with any queries or concerns. We also offer online resources, including a knowledge base and FAQs, to help our customers.

Do you offer any discounts or special programs for customers with financial difficulties?

Yes, we offer discounts and special programs for customers with financial difficulties. We understand that some customers may struggle to pay their utility bills, and we have options available to help. Our programs include payment plans, grants, and discounts for low-income households.

How do you handle and respond to emergency situations or utility outages?

At Energy Angels, we have procedures in place to respond to emergency situations and utility outages. Our team is available 24/7 to address any issues that may arise. We also provide regular updates to customers during outages and work to restore services as quickly as possible. Safety is our top priority, and we take all necessary precautions to ensure the well-being of our customers and employees.

Reviews

  • Andy Hunt

    No phone calls taken

    21-05-2023

  • Simon Bennett

    28-12-2022

  • Debi Powlesland

    They have no idea what they are doing.they have cost me money

    28-05-2021

  • TopGun

    Great service, saved me a fortune on my renewal for my gas and electricity bills. Paying a lot less per month. Will be using again definitely

    28-05-2021

  • Elle

    What a lovely and helpful lady I have just spoken with

    28-05-2021

  • Piers Baynton

    Great customer service and very helpful on helping me save money on our energy bills Thanks

    28-05-2018