Enchanted Village
Enchanted Village is a company based in Stoke-on-Trent, England. They specialize in lodges and real estate & housing services.
Introduction to Enchanted Village
Enchanted Village is a unique real estate and housing company located in Alton Towers, Stoke-on-Trent, England. The company was founded with the purpose of providing customers with a magical experience through their lodges. The company's background is rooted in the enchanting atmosphere of Alton Towers, making it a truly one-of-a-kind company.Services & products
Enchanted Village offers customers the opportunity to rent or purchase their beautiful lodges. The lodges are designed to provide customers with a magical experience, and are perfect for vacations or even as a permanent residence.Location
Enchanted Village is located in the charming area of Alton Towers, in Stoke-on-Trent, England. The area is known for its beautiful scenery and enchanting atmosphere. Customers can expect to find a range of businesses in the area, from quaint cafes to bustling restaurants. The area is easily accessible by public transportation, with the nearest bus stop, train station, and taxi stand all within a 5-mile radius.Benefits
Customers should choose Enchanted Village over other housing companies because of the unique experience they provide. With their magical lodges and enchanting atmosphere, customers are guaranteed to have an unforgettable experience. In addition, Enchanted Village is committed to providing excellent customer service and ensuring customer satisfaction.Good to know
Customers should be aware that Enchanted Village is a company that values the privacy and comfort of their customers. As such, they have strict policies in place to ensure the safety of their lodges and the well-being of their customers.Reviews
Customers have raved about Enchanted Village, describing their lodges as "magical" and "enchanting." Many customers have praised the company for their excellent customer service and attention to detail. Overall, customers have had an incredible experience with Enchanted Village and would highly recommend it to others.Amenities
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pool -
hot tub
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bar
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restaurant
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fitness center
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spa
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room service
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shuttle service
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pet-friendly
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wi-fi
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conference room
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playground
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fireplace
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kitchenette
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air conditioning
FAQ
What types of lodging options do you offer?
We offer lodges as our lodging options.What amenities are included in your accommodations?
Our lodges come equipped with a range of amenities such as a private bathroom, TV, heating, and a seating area. Some of our lodges also have a kitchenette and a terrace.What are your rates and do you offer any discounts or promotions?
Our rates vary depending on the season and the type of lodge you choose. We do offer various promotions and discounts throughout the year, such as early bird discounts and special packages. Please check our website for the latest offers.How close are you to local attractions and activities?
Our Enchanted Village is located within the Alton Towers Resort, which is home to many exciting attractions and activities. Some of the popular ones include the Alton Towers Theme Park, Waterpark, and the Spa. All of these are just a short walk or shuttle ride away from our lodges.Can you accommodate specific requests or needs such as dietary restrictions or disability access?
We are committed to providing a comfortable and enjoyable experience for all our guests. If you have any specific requests or needs, such as dietary restrictions or disability access, please let us know in advance and we will do our best to accommodate them.Reviews
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Grzegorz Wojcik
Very good place to stay with children. Close to nature and lots of fun around houses. Easy to find new friend as my children after 5 minutes had new friends already. Very cosy and very good sleep clean and tidy. Will be coming back here
21-05-2023
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Ewan Control
Visited on Weekday Wait time No wait Reservation recommended Yes … More
14-05-2023
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Chris Gwynne
14-05-2023
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Max Polson
Had an overnight stay in the Enchanted village / woodland lodge. The lodge was amazing. Lots of surprises for the little one and lots of room / space. There were play parks en route to the lodge which my daughter loved. We also ate at the crooked spoon the next morn for breakfast. Great freshly cooked food. We had a day ticket to splash landings and followed up with a pre booked meal at the rollercoaster restaurant All the staff were extremely friendly. From the check in people, bar staff, entertainment and restaurant staff. Everyone had a smile on their face! I noticed people commenting on prices. The drinks were very reasonably priced. The meal at the restaurant was £50 for 2 adult meals, a child’s meal and 2 drinks. Which as it’s not an everyday experience I think is not bad at all! Overall fabulous experience!!
07-05-2023
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Neel Byrom
Visited on Weekend Wait time 10–30 min Reservation recommended Yes More
07-05-2023
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Shawnee Dudgeon
28-04-2023
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jagadeesh kellampalli
Visited on Weekend Wait time No wait Reservation recommended Not sure More
28-04-2023
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Yahaya Zekeri
The rooms are ok, but note that the floors get really dirty very quickly. The entrance mats aren't the best quality and don't trap the Dirt. We found out really quickly when there was loads of sand and grit on the floor and we had no way to clean them. Apart from a few swings and slides, there's no entertainment for the children so be prepared to either walk to one of the other hotels or entertain your kids in the evening.
28-04-2023
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Kimberley Smith
4/5 stars. The lodges are absolutely beautiful! Very comfy beds, really warm to stay in and extremely peaceful! The lost star is purely for the lack of good food and the restaurant. A group of us went up for dinner and were told there was no room for us (most tables were empty!!) The lady then told us the only way we can get food is if we deliver room service. They wouldn't even allow us to eat our dinner on the tables outside the restaurant (F knows why!?) It was a beautiful day, not cold, not raining. Think she was just in a mood! So we went back to our lodge starving, ordered room service which said it would take up to 1 hour for our food to arrive. 1 hour and 40 minutes passed and I found myself walking around to the restaurant to find out where our food was and why it was taking so long! Bumped into the delivery man on the way around, he was lovely! Extremely apologetic and really kind about the whole situation. He walked me around to the manager so I could make them aware of the whole situation and the manager was kind of rude. At this point, it's just passed 9pm and I have a hungry and tired 4 year old, aswell as myself, hungry, pregnant and so tired! Apart from the whole food situation though, this is a really beautiful place to stay. (There's pubs and restaurants in the local town to go to instead) The two people who came in to clean our room while we were at the theme park did an excellent job too! Thank you Abi & Nelly for respecting our belongings ❤️ Will definitely be using these lodges again! Thanks guys x
28-04-2023
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Natalie
Visited on Weekend Wait time No wait Reservation recommended Yes … More
28-03-2023
