Empire Coaches
Empire Coaches is a transportation company based in Chelmsford, England. They specialize in providing bus and coach services as well as minibus taxi services. Their focus is on delivering safe and reliable transportation to their clients. Empire Coaches is committed to providing exceptional customer service and ensuring that their clients' transportation needs are met.
Introduction to Empire Coaches
Empire Coaches is a bus and coach company based in Chelmsford, England. The company has been operating for over 20 years and has a strong reputation for providing reliable and high-quality transportation services. What sets Empire Coaches apart is their commitment to customer satisfaction and their attention to detail.Services & products
Empire Coaches offers a variety of transportation services, including bus and coach hire, minibus taxi services, and shipping. Customers can choose from a range of vehicles to suit their needs, from small minibuses to larger coaches. The company also offers transportation services for special events and occasions, such as weddings and corporate events.Location
Empire Coaches is located on Corporation Road in Chelmsford, a bustling city in the heart of Essex. The area is home to a variety of businesses, including shops, restaurants, and entertainment venues. Customers can expect to experience a lively and vibrant atmosphere in the area. The company is conveniently located near several public transportation options, including the Chelmsford Train Station, which is just a 10-minute walk away.Benefits
Customers should choose Empire Coaches because of their commitment to customer satisfaction and their attention to detail. The company takes pride in providing reliable and high-quality transportation services that meet the needs of their customers. Whether you need transportation for a special event or a corporate function, Empire Coaches has the experience and expertise to help you get where you need to go.Good to know
Customers should be aware that Empire Coaches operates on a strict schedule and may not be able to accommodate last-minute requests. It is recommended that customers book their transportation services well in advance to ensure availability.Reviews
Customers have praised Empire Coaches for their professionalism, reliability, and high-quality services. Many customers have noted that the company goes above and beyond to ensure that their transportation needs are met, and that the drivers are courteous and knowledgeable. Overall, customers have had positive experiences with Empire Coaches and would recommend the company to others in need of transportation services.Amenities
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wi-fi -
reclining seats
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air conditioning
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luggage space
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restroom
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charging outlets
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wheelchair accessibility
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professional drivers
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cleanliness
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reliability
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safety
FAQ
What are your rates for bus and coach rentals?
Our rates for bus and coach rentals vary depending on factors such as the duration of the rental, the size of the vehicle, and the destination. We offer competitive pricing and can provide a quote tailored to your specific needs.Do you offer any special amenities or services on board?
Yes, we offer a range of special amenities and services on board our buses and coaches. Some of these may include air conditioning, reclining seats, Wi-Fi, entertainment systems, and restroom facilities. We can customize our services to meet your specific requirements.What is your cancellation policy for rentals or charters?
Our cancellation policy for rentals or charters may vary depending on the specific circumstances of your booking. Generally, we require notice of cancellation at least 48 hours in advance of the scheduled rental. However, we understand that unexpected events can arise, and we will work with you to find a solution that meets your needs.What is the condition and safety ratings of your minibuses?
We take the safety and condition of our minibuses very seriously. All of our minibuses undergo regular maintenance and safety inspections to ensure they are in top condition. We also employ experienced and highly trained drivers who prioritize safety on the road.Do you offer special rates or packages for frequent customers or long-term bookings?
Yes, we offer special rates and packages for frequent customers and long-term bookings. We value our customers and are committed to providing them with the best possible service at competitive prices. Please contact us to discuss your specific needs and we will work with you to find a solution that meets your requirements.Reviews
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Andy Rice
Great little find, Duncan was great, superb communication and prompt with his timings, would highly recommend
28-03-2023
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Laura Kawa
We used empire coaches for a journey to London and back for our friends 40th. There were 11 of us picked up from Witham at 12.30pm and dropped to Soho London and then collected at 10.30pm and all dropped to our own home addresses! The price was extremely reasonable! In fact, in future id opt for empire coaches with a large group as its value for money and so much less hassle! We were all so impressed with the service. Our driver Duncan was punctual and so friendly. Thank you so much! This helped make our friends 40th very special and stress free! We will be back again! Laura :)
28-03-2023
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Judith Haddow
Just phoned and a stroppy man answered telling me to ring back on Monday! They just lost a good number of customers!!!
28-07-2022
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Sophie Wilkins
We regularly use this company for our trips! Very professional, always on time and the office staff are very helpful. Recommended to all my family and friends
28-05-2020
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Riva Siggins
I booked a minibus for 14 people with empire coaches for a New Years Eve return journey and I was so impressed. The driver arrived 10 minutes early but didn't pressure us and was so lovely. He then picked us up for our return journey at 2 in the morning and waited patientily whilst all of us got in. I am so impressed with this company, it was my first time using them and I will be recommending to people and using again. Thank you very much!
28-05-2020
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Gemma Poore
Paid £200 in advance for a minibus to pick us up at 12.45 left us stranded, called and called with no answer ... eventually got through to a very rude man who told me to get off the phone so he could arrange another taxi. Nothing turned up so we had to find 2 taxis and got home at 3am paying another £160! Do NOT use this shocking company!! Called today for a refund and the guy hung up after saying no one available til Monday !
28-05-2020
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Dorian Doriana
We have used empire coaches a few times now and would just like to say how reliable and professional they are. Our driver was polite and on time and couldn't be more courteous in assisting our needs. The coach was a new 16 plate vehicle and was very clean both inside and out. We will be always using empire coaches for our trips and will be recommending them to all our colleagues!
28-05-2019
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Laura Keens
Booked these for my wedding. To pick 28 people up at midnight. They left us all stranded in a car park in my wedding dress at midnight in the middle of know where. Laughed at my husband and told us the coach may or may not come in 3hrs and we are not getting our money back. Atrocious.
28-05-2019
