eMop
eMop is a company that offers a wide range of cleaning services to both commercial and domestic clients. Their services include beach cleaning, janitorial services, blast cleaning, carpet cleaning, upholstery cleaning, and window cleaning. They also provide emergency cleaning services for situations that require immediate attention. In addition to cleaning services, eMop also offers household services and building and construction services. Their team of experienced cleaners ensures that every job is done to the highest standard.
Introduction to eMop
eMop is a cleaning company that was founded to revolutionize the way people approach cleaning. The company was established with the aim of making cleaning services more accessible and affordable to everyone. What makes eMop unique is that it is an online platform that connects customers to local cleaners in their area. The company was founded in 2017 and has since grown to become one of the leading cleaning companies in the industry.Services & products
eMop offers a wide range of cleaning services to its customers. These services include beach cleaning services, carpet cleaning services, commercial cleaning services, domestic cleanings, house cleaning services, leather cleaning services, upholstery cleaning services, and window cleaning services. The company also offers blast cleaning services, janitorial services, and emergency cleaning services for households and businesses.Location
eMop is located in London, United Kingdom. The company operates in various areas of London, including East London, West London, South London, and North London. The areas are well-connected to public transportation options, with the nearest tube stations being the closest options. The closest public transportation options to eMop are the Westferry DLR Station, Limehouse Station, and Canary Wharf Station.Benefits
eMop is committed to providing high-quality cleaning services to its customers at affordable prices. The company prides itself on its easy-to-use online platform, which allows customers to book cleaning services in just a few clicks. eMop also offers flexible scheduling options, which means that customers can schedule cleaning services at a time that suits them best. Additionally, the company uses eco-friendly cleaning products, which are safe for both humans and pets.Good to know
Customers should be aware that eMop only accepts online payments, and the company does not accept cash payments. Additionally, the company recommends that customers book cleaning services in advance to ensure that they get the time and date that they require.Reviews
Customers who have used eMop's services have praised the company for its professionalism, affordability, and high-quality cleaning services. Many customers have also commended the company's online platform, which they say is easy to use and navigate. Overall, eMop has received positive reviews from customers who have used its services.FAQ
What is your pricing structure for carpet cleaning services?
Our pricing structure for carpet cleaning services varies based on the size of the area being cleaned and the level of cleaning required. We offer competitive rates and provide upfront pricing before any cleaning begins.What types of equipment and methods do you use for beach cleaning?
We use specialized equipment such as beach cleaners, sweepers, and vacuums to remove debris from beaches. Our methods are environmentally friendly and do not harm the surrounding ecosystem.Do you provide any type of guarantee or warranty for your leather cleaning services?
Yes, we provide a satisfaction guarantee for all of our cleaning services, including leather cleaning. If you are not satisfied with our work, we will do everything we can to make it right.What is your process for scheduling and coordinating window cleaning appointments?
We have a simple scheduling process for window cleaning appointments. You can either call us or schedule an appointment online. Our team will work with you to find a convenient time and date for the cleaning, and we'll send a reminder before the appointment.Do you provide cleaning supplies and equipment or is it the responsibility of the client?
We provide all the necessary cleaning supplies and equipment for our services. You don't need to worry about providing anything. Our team of professional cleaners comes fully equipped to handle any cleaning job.Reviews
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Kiki Bourcha
18-06-2023
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JJ FX
It was so easy to join emop, the process was very smooth and the app is so easy to use, the communication from the team is great and I’ve already done my first job. I’m happy with the experience and i hope to continue.
17-06-2023
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N P
The company did not provide alternative services after their cleaner left the job undone. Cleaner insisted on using own products even though I had my own ecover products. Proceeded to tell me it will be a deep clean regardless of the fact that I booked a regular clean. Casually says that she will take longer than the allocated time dispute not knowing how much work there was to do . Didn’t clean in areas I specifically pointed out to her. When she left I called the company. I was given a refund for the hours promised and not fulfilled. However my house was is not cleaned and I need it to be done for guests arriving tomorrow. I am left stranded. Never ever again! Thank you emop! Services: Standard cleaning, General housekeeping
16-06-2023
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Saoirse Music
Cleaner called to say that I need to provide parking just before starting, we don't have parking with our building, they then said I would need to rent a parking space for them or cannot complete job 5 mins before starting, there was nothing available in area and never any mention that parking was needed , no job completed
16-06-2023
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martins victor
I had an amazing experience during the interview process... My interviewer Pre, was so wonderful and very good at what she does... She explained every of the process to me in clear terms... Thank you eMOP
15-06-2023
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Sahar Zohair
Worst cleaning service I have ever received. They keep calling to book you a service but don’t pick up when you need help! The cleaner came late and left 20 min early and they charged be £8 extra! The cleaning done was awful and he left me with a bucket full of dirty water to clean, stained bathroom, a bath tub full of dirty water and loads of garbage. These are don’t respond or pick up. Refrain from using this service.
15-06-2023
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Julia McMillan
NEVER USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!!! A word to the wise - disaster. Where do I even start: This company has been awful. We used them for a move out cleaning service in Edinburgh. The cleaners turned up looking very unprofessional, came with little to no equipment, were using toilet paper to clean our apartment because they didn’t come with sufficient rags, their attitude was terrible, they stood on top of furniture to clean hard to reach areas (when a stepladder was available). And to top it off, they SMASHED OUR OVEN DOOR! We as tenants who have moved out are now dealing with the repercussions of this and having to organise a replacement and are having to call their company 6/8 times a day to get their complaints department to get in touch regarding payment because new tenants can’t move in until it’s fixed which means our landlord is missing out on rent. Don’t even consider this company! Service: Moving-related cleaning
13-06-2023
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Jim Page
Service: Standard cleaning
13-06-2023
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Heritage TB
I recently used the flat cleaning service and was extremely impressed with the level of detail and thoroughness provided. The cleaners arrived on time and were very professional. They were able to clean areas that I often overlook and made my flat look and smell brand new. The price was very reasonable and I would definitely use them again in the future. Highly recommend this service to anyone in need of a top-notch cleaning. Service: Standard cleaning
13-06-2023
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Frederik Hagenauer
This is one of the worst companies ever. The service absolutely abysmal and on top of that they also caused 1000s of pounds in damages and are now unresponsive. Run as fast and far aways from them as you can. Absolute scam
11-06-2023
