eModels Limited
eModels Limited is a UK-based company that specializes in providing a wide range of hobby products and services. Their offerings include aircraft dealers, miniatures stores, model train stores, aeromodel shops, hobby stores, model shops, cars, boats & motorcycles, and more. With a focus on quality and customer satisfaction, eModels Limited is a go-to destination for enthusiasts of all ages and interests.
Introduction to eModels Limited
eModels Limited is a UK-based company that specializes in providing hobbyists with a wide range of miniature models, including model cars, boats, airplanes, and trains. The company was founded in 2012 with the goal of becoming the go-to destination for model enthusiasts across the country. What makes eModels Limited unique is their commitment to providing high-quality models at affordable prices, as well as their dedication to exceptional customer service.Services & Products
eModels Limited offers a vast selection of models, including plastic model kits, die-cast models, and radio-controlled models. They also offer a range of modeling supplies, tools, and accessories to help hobbyists complete their projects. Customers can purchase their products online or visit their physical store in Stoke-on-Trent.Location
Located at 4 Mossfield Rd, Stoke-on-Trent ST3 5BW, eModels Limited is situated in a bustling area of town with plenty of shops and restaurants nearby. The area is known for its diverse range of businesses, including other hobby shops, sports stores, and restaurants. The store is easily accessible by public transportation, with the nearest bus stop (Mossfield Road) only a few minutes' walk away. Other nearby public transportation options include Longton Train Station (2.2 miles away), Stoke Train Station (3.1 miles away), and Hanley Bus Station (3.6 miles away).Benefits
One of the primary benefits of choosing eModels Limited over other hobby shops is their vast selection of high-quality products at affordable prices. The company also offers exceptional customer service, with knowledgeable staff members who are always willing to help customers find what they need. Additionally, the company frequently offers discounts and promotions to help customers save even more money.Good to know
Customers should be aware that while eModels Limited primarily operates online, they do offer a physical store in Stoke-on-Trent. Additionally, the company only ships within the UK, so international customers will need to find another retailer.Reviews
Customers rave about the selection and quality of products available at eModels Limited, as well as the company's exceptional customer service. Many customers also appreciate the company's frequent sales and discount opportunities. Overall, customers seem to be very satisfied with their experiences shopping at eModels Limited.FAQ
What brands of models do you carry?
We carry a wide range of brands for our models, including popular ones such as Revell, Tamiya, and Airfix, as well as many others.What types of aeromodels do you sell?
We sell a variety of aeromodels, including airplanes, helicopters, drones, and more. Our selection ranges from beginner-friendly models to advanced, high-performance ones.Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer a loyalty program for our frequent customers that provides discounts and other benefits. We also occasionally offer special promotions and discounts to our email subscribers.What kind of return policy do you have if a product is faulty or unsuitable for my needs?
We have a 30-day return policy for any faulty or unsuitable products. The product must be in its original packaging and condition, and a receipt or proof of purchase is required. We will either provide a replacement product or issue a refund.Reviews
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Jonathan Moses
First time I had purchased a model aeroplane in 35yrs, found the chap on the counter very helpful and informative. If all goes well will definitely be back.
19-05-2023
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Stephen Hunt
A place well worth visiting again for your modeling needs, quite reasonable to.
12-05-2023
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Sándor Dócs
26-04-2023
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David Commins
placed three online orders over the course of a year. Had to chase every one as when you use the Track Me facility they just sit as " processing " for days on end updated to reply to your reply My first order was placed on a Sunday night. by Friday I hadn't heard anything, so I emailed you. the order was then processed the same day. so that's more than 48 hrs isn't it? should I post photos to back up my claim? The latest order was on bank holiday Monday ( your website chasing me for the 2 o'clock cut off for next day delivery ) so I'm not sure how you emailed me on Easter Sunday to tell me of delays when I didn't order until the Monday?
26-04-2023
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Graeme Burgess
What an ace place! Huge stock and local to me. Their guys really know what they are talking about
26-04-2023
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David Leese
Firstly, "in store shopping" is inaccurate. There might be shelves and shelves of products and merchandise, but it's all behind the counter. Think of it more like Argos - you can go in if you have already placed an order, but you can't browse. Worse still, if you go in with your mobile phone and say you want one of these (point to a picture of the product on their website), it's still 50-50 that they'll have it. We were told, "It's in stock, but we haven't got it in." Please explain. We then tried click and collect instead, and the experience was not much better. Each email update or order notification was one step behind. We got a "thank you for creating an account" when we placed an order, a "thank you for your order" when it had been picked, and all the time the website said "Quote sent, awaiting invoice" for an order which was paid for with PayPal. It wasn't a great experience and we'll be sticking with our other, smaller stores instead.
26-04-2023
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David Evans
I was very impressed with the large variety of quality items available in the online shop, but, for me, it was the speed of delivery that was amazing! It's clear that as soon as the team receive an online order, it is posted almost immediately because my items arrived within a day! Faultless service!!
26-04-2023
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Jack
Great staff, great recommendations, happy to spend the time with you to help get whatever you need. Will be coming back for more!
26-03-2023
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fathertoson1974
5* Fantastic service and quick and friendly response to my enquiry.
26-03-2023
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cave43 (Cave43)
Staff is really friendly and have a good amount of stuff.
26-03-2023
