Embroidery Engineering Services
Embroidery Engineering Services is a company based in Castle Cary, England that specializes in sewing machine repair services and machinery & equipment. Their team of experts provides top-quality services to ensure that their clients' machines are running smoothly and efficiently. With their dedication to customer satisfaction, Embroidery Engineering Services is a trusted choice for all sewing machine repair needs.
Introduction to Embroidery Engineering Services
Embroidery Engineering Services is a company that specializes in sewing machine repair services, as well as machinery and equipment sales. The company was founded in Castle Cary, England and has been in business for over 10 years. The unique aspect of this company is their expertise in embroidery machinery, which sets them apart from other companies in the industry.Services & Products
Embroidery Engineering Services offers a variety of services to their customers. They specialize in repairing sewing machines, particularly those used for embroidery. They also sell machinery and equipment related to sewing and embroidery, such as needles, thread, and fabric. In addition, they provide training and support to help customers get the most out of their machinery and equipment.Location
Embroidery Engineering Services is located in Castle Cary, a small town in the county of Somerset, England. The area is known for its beautiful countryside and historic landmarks, including the Castle Cary Church and Castle Cary Castle. The town is home to a variety of businesses, including cafes, restaurants, and shops. The nearest public transportation options are the Castle Cary railway station, which is 0.4 miles away, the Castle Cary bus station, which is 0.3 miles away, and the Castle Cary taxi rank, which is 0.2 miles away.Benefits
Customers should choose Embroidery Engineering Services because of their expertise in embroidery machinery repair and their commitment to customer satisfaction. The company has a team of experienced technicians who are trained to diagnose and repair a variety of sewing machine issues. They also offer competitive pricing and fast turnaround times, so customers can get back to their projects as quickly as possible.Good to Know
Customers should be aware that Embroidery Engineering Services specializes in embroidery machinery repair and may not be able to service other types of sewing machines. They should also be aware that the company's location in Castle Cary may be difficult to reach for customers who do not have access to a car.Reviews
Customers have praised Embroidery Engineering Services for their fast and efficient repair services, as well as their knowledgeable and friendly staff. Many customers have also commented on the company's competitive pricing and commitment to customer satisfaction. Overall, customers have had positive experiences with Embroidery Engineering Services and would recommend the company to others in need of sewing machine repair services.Amenities
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on-site repair -
parts replacement
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troubleshooting
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maintenance
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cleaning
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adjustment
FAQ
What types of sewing machines do you specialize in repairing?
We specialize in repairing all types of sewing machines, including industrial and domestic models. We have experience with a wide range of brands and models and can handle any repair job you may need.What is your turnaround time for repairs?
Our turnaround time for repairs varies depending on the complexity of the repair and the availability of parts. However, we always strive to complete repairs as quickly as possible, while still ensuring that the repair is done correctly. We will provide you with an estimated turnaround time when you bring in your machine for repair.Do you offer on-site repair services or only in-shop repairs?
We offer both on-site and in-shop repairs, depending on your needs. If your machine is too large or difficult to transport, we can come to your location to perform repairs. Otherwise, you can bring your machine to our shop for repair.What is your pricing structure for repairs?
Our pricing structure for repairs is based on the complexity of the repair and the cost of any necessary parts. We will provide you with a quote for the repair before beginning any work, so you can make an informed decision about whether to proceed with the repair.Do you offer any kind of warranty or guarantee on your repairs?
Yes, we offer a warranty on all of our repairs. The length of the warranty varies depending on the type of repair and the parts used. We stand behind our work and will make any necessary repairs free of charge if an issue arises within the warranty period.Reviews
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Sarah Bramble
Absolutely FANTASTIC service from Rob & his team. SO reassuring to find such skillful speedy service close to my home. My Bernina machine was repaired, serviced & delivered to my home (30 mins drive from the workshop) same day. Can't recommend this business highly enough.
18-04-2023
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Annie Smith
Fantastic service, phoned Rob Friday afternoon, dropped my machine off on Monday morning, it was ready to collect 2 hrs later as I had asked for a quick turnaround. Wonderful service thank you so much, much appreciated !
18-12-2022
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Diane Barnard
Excellent friendly service
18-06-2022
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Paul Barrett
Very helpful thank you!
18-06-2022
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Eloise N
Rob is absolutely fantastic. Fixed a bent needle holder (really not sure what to describe it!) in my machine. Had a lovely chat about domestic sewing machine brands. He fixed my mum's 1970s mahcine as well. Full service AND he does industrial machines as well. He is a true gem and I am thrilled to have found him. Highly highly recommend. Note - its on an industrial estate on the edge of Castle Cary - very clearly marked with signs outside
18-06-2022
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Sunny Side
How amazing is Rob, he has literally saved my bacon today and I am so grateful for him giving up his time to help me with my embroidery machine x thanks thanks again .
18-06-2022
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Debbie Westwood
Great service, very helpful, would recommend.
18-06-2022
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Linda Lalieu
Fantastic service they really went the extra mile to breathe life into my mum's beloved old Singer
18-06-2021
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Mark Nicholson
Good service at fair price. 3 machines serviced. Very happy.
18-06-2021
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Laura Marsh
Rob is fantastic! I'd been let down by another company who had my embroidery machine for nearly a month, I use it commercially, so it was very important to get fixed quickly. Rob managed to fix it in under 24 hours from me dropping it off. I will be recommending him! Thank you Rob!!
18-06-2018
