Embassy Of Viet Nam

FAQ

Reviews

• 

  Max S

  Useless. Don't bother ringing them for a query. They just refer you back to their website. What is the point????

  25-05-2023
• 

  Tong Tran

  (Translated by Google) The stork is all working now. Going up to this place is worse than going to the worst nail shop in Vietnam. In the 4.0 era, the government website did not work, the booking system did not work. It's still working like it was in 1990. Anyone can get in and out in line. There is no notice of application fee. Contacted by phone, no one picked up the phone, contacted by email, 2 weeks later replied, but replied that you went to the website to read the information. inhibited, very inhibited. Why don't they make a decent website for people to fill out online for convenience. (Original) Giờ cò làm việc hết rồi. đi lên chỗ này còn tệ hơn vào shop nails tệ nhất của việt nam. thời đại 4.0 mà website chính phủ ko ra hồn, hệ thống booking cũng ko ra gì. giờ này còn làm việc kiểu năm 1990. vào xếp hàng thì ai ra vào cũng được. chẳng có thông báo gì về phí hồ sơ. liên lạc qua điện thoại ko ai bắc máy, liên lạc qua email thì 2 tuần sau trả lời, mà trả lời rằng anh chị vào website mà đọc thông tin. ức chế, rất ức chế. sao họ không làm một website đàng hoàng để người ta điền online cho tiện.

  26-04-2023
• 

  Van Bui

  I was told to book an appointment for passport renewal so I had to wait for 5 months, only to find out people can come early on the day and get it done by lunch :).

  26-04-2023
• 

  E Ng

  The worst place of customer service. They are horrible, what they emailed you are totally different when you arrive at the Embassy. They have no empathy, no human inside these people who working there, they just want money money...and make up their own price (no price list for each services), and they expect to pay CASH ONLY When you ask them for price list, they suddenly change the bad negative attitude and told you: now they no longer able to do these paperwork...so We Not Allow to Ask... Feel like they just do not care... Would these problem will be solve? Will be change?

  26-03-2023
• 

  Khanh Nguyen

  (Translated by Google) 1. You need to go to the website to make an online appointment 2 or 3 months before the date you want to come to dsq. 2. If you don't have time to make an appointment online, come as early as possible in the morning to get tickets for a few people without an appointment (walk-in tickets), walk-in tickets can only be used for the same day there. Opening hours for those who have an online appointment in advance is 9.30am for the first slot of the day. So people who want to walk-in may need to come from 7am to wait in front of the gate because there are many people who also need urgently can't get an online appointment and they queue up very early. Walk-in tickets will be distributed around 9-9.30 am, in order of first-timers. (A lot of people who come to walk in at 10am have no more walk in tickets that day, you can wait but no one can guarantee enough working time to get to your profile). 3. Priority order of work: people with online appointments will be given priority to do their appointment on time. If the person who booked the online appointment does not show up, or completes the application early, the person with the walk-in ticket will be called in in order. 4. Each profile takes from 15-45 minutes depending on the need to do. Working time is from 9.30am to 12.30am from Monday to Friday. 5. Need to go to the website to see the list of records, prepare the records to save time: pre-printed documents + pre-filled + if required pictures, bring pictures of cards that must be washed. 6. Application fee should be paid in cash, not accepted. You should prepare cash balance because the withdrawal place is quite far. Renew passport: Gentle staff, quick procedure (wait from 7.30am to 10am for the first walk-in ticket, see the fee payment file takes 30 minutes), can be obtained within the day (wait 60 minutes from the time of fee payment), £69~£250 depending on the situation. (Original) 1. Bạn cần lên website lấy hẹn online trước 2 hoặc 3 tháng trước ngày muốn đến dsq. 2. Nếu cần gấp không kịp lấy hẹn online, hãy đến càng sớm càng tốt vào buổi sáng để lấy được vé dành cho một vài người không có hẹn trước (vé walk-in), vé walk-in chỉ được dùng trong ngày hôm đó. Giờ làm việc dành cho người có đặt hẹn online trước là 9.30am cho slot đầu tiên trong ngày. Vậy nên người muốn walk-in có thể cần đến từ 7am chờ trước cổng vì có rất nhiều người cũng cần gấp không lấy được hẹn online và họ xếp hàng từ rất sớm. Vé walk-in sẽ được phát vào khoảng 9-9.30 am, theo thứ tự ai xếp hàng trước lấy số trước. (Rất nhiều người đến walk in vào 10am thì đã không còn vé walk in trong ngày hôm đó, bạn có thể chờ nhưng không ai đảm bảo thời gian làm việc đủ để làm tới hồ sơ của bạn). 3. Thứ tự ưu tiên làm việc: người có hẹn online sẽ được ưu tiên làm đúng giờ hẹn của họ. Nếu người đặt hẹn online không xuất hiện, hoặc hoàn thành hồ sơ sớm, thì người có vé walk-in sẽ lần lượt được gọi vào theo thứ tự. 4. Mỗi hồ sơ mất từ 15-45p tùy vào nhu cầu làm. Thời gian làm việc từ 9.30am đến 12.30am các ngày T2 đến T6. 5. Cần lên website xem danh sách hồ sơ, chuẩn bị hồ sơ để đỡ mất thời gian: in sẵn hồ sơ + điền sẵn + nếu yêu cầu hình thì mang theo hình thẻ phải rửa sẵn. 6. Phí làm hồ sơ cần nộp bằng tiền mặt, không nhận thẻ. Nên chuẩn bị dư tiền mặt vì chỗ rút tiền khá xa. Renew passport: Nhân viên nhẹ nhàng, thủ tục nhanh gọn (chờ từ 7.30am đến 10am cho vé walk-in đầu tiên, xem hồ sơ nộp phí mất 30p), có thể lấy trong ngày (chờ 60p từ lúc nộp phí), £69~£250 tùy trường hợp.

  26-02-2023
• 

  Janusz Ufam Tobie

  No appointment, no phone service, closes at 12:30pm

  26-01-2023
• 

  Jamie Huynh

  Very friendly and tried to be helpful as they could, esp the lady in glasses. Though many found the services are limited, you need just to talk properly the information you were provided in the website, and be clear with that.

  26-01-2023
• 

  Tri Nguyen

  I came today to do my son’s passport. The staffs are friendly and very welcoming special Nguyen who received my documents. All services are fast, quick results and professional Thank you very much

  26-01-2023
• 

  harry george

  MY ADVICE IS DONT BUY A TRAVEL TICKET TO VIETNAM UNLESS, YOU HAVE BOOKED AN APPOINMENT FOR THE VISA. THERE IS A BLACK MARKET FOR BOOKING APPOINMENTS, WHERE YOU WILL PAY 100£ TO TRAVEL AGENTS SIMPLYTO SUBMIT YOUR APPLICATION FORM FOR YOUR VISA ON YOUR BEHALF. I was appalled to learn that to make an appointment you need to have a ticket or book appointment. The funny thing is the earliest appointment for Oct 2022 is in April 2023. So the website option is there just for fun and no good for anyone. The office is opened at 9.30 but to get the ticket, you will need to get there around 7.00.Only a limited ticket will be given out. If you arrived without a ticket, I was told people wont serve you.

  26-11-2022
• 

  Thi Tran

  (Translated by Google) What embassy can't call. Forced to go to the website to see. (Original) Đại sứ quán gì mà gọi không được. Bắt phải lên webside xem.

  26-10-2022