Elwick Dry Cleaners
Elwick Dry Cleaners is a household services company based in Ashford, England. They specialize in dry cleaning services for their customers.
Introduction to Elwick Dry Cleaners
Elwick Dry Cleaners has been serving the Ashford community for over 20 years. The company was founded with the goal of providing high-quality dry cleaning services to the area. What sets this company apart is their commitment to using environmentally friendly products and techniques, as well as their exceptional customer service.Services & products
Elwick Dry Cleaners offers a variety of services, including dry cleaning, laundering, and alterations. They specialize in cleaning delicate fabrics such as silk, wool, and cashmere, as well as household items like curtains and bedding. Customers can also purchase shoe repair services and garment bags from the company.Location
Located on Elwick Road in Ashford, the shop is situated in a bustling area with a mix of residential and commercial properties. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The nearest public transportation options are the Ashford International Train Station (1.2 miles), the Ashford Bus Terminal (0.5 miles), and the Ashford International Park & Ride (1 mile).Benefits
Customers should choose Elwick Dry Cleaners for their commitment to using environmentally friendly products and techniques, as well as their exceptional customer service. The staff is knowledgeable and friendly, and they go above and beyond to ensure that every customer is satisfied with their services.Good to know
Customers should be aware that Elwick Dry Cleaners is closed on Sundays and Mondays. They also offer same-day service for an additional fee.Reviews
Customers rave about the quality of the dry cleaning services and the friendly staff at Elwick Dry Cleaners. Many reviewers mention the company's commitment to using environmentally friendly products as a major selling point. Overall, customers highly recommend this company for their dry cleaning and household services needs.FAQ
What types of garments do you specialize in cleaning?
We specialize in cleaning a wide variety of garments including suits, dresses, coats, shirts, and more. We also offer specialized cleaning services for wedding dresses and other formal wear.Do you offer pickup and delivery services?
Yes, we offer pickup and delivery services for our customers' convenience. Simply schedule a pickup time and we will come to your location to collect your garments. Once they are cleaned, we will deliver them back to you.How do you handle delicate fabrics and garments?
We take extra care when handling delicate fabrics and garments. Our staff is trained to identify the best cleaning methods for each individual garment, and we use gentle, non-abrasive cleaning solutions to ensure that your delicate items are not damaged.What is your turnaround time for cleaning and pressing?
Our standard turnaround time for cleaning and pressing is 2-3 business days. However, we also offer express service for an additional fee, which can have your garments ready in as little as 24 hours.Do you offer any special discounts or loyalty programs for regular customers?
Yes, we offer special discounts and loyalty programs for our regular customers. You can sign up for our loyalty program to receive discounts on future orders, and we also offer periodic promotions and deals to our valued customers.Reviews
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Jamie Archer
100% recommend this company, fantastic service.
26-03-2023
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Ijeoma Uchendu
26-03-2023
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Laila Nchaa
Services: General bedding cleaning, Dry cleaning, Delivery
26-11-2022
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Lisa Anne
AVOID AT ALL COST UNLESS YOU DONT EVER WANT TO SEE YOUR CLOTHES AGAIN!!!! HE LOST ALL OF MY EXPENSIVE DRESSES THEN WOULD NOT ANSWER THE PHONE TO ME AFTER PROMISING HE WOULD COMPENSATE ME …AFTER MONTHS OF GOING TO THE SHOP AND CALLING HE THEN REFUSED. WORST DRY CLEANERS I HAVE EVER KNOWN. ALSO SHRUNK MY BOYFRIENDS HUGO BOSS SHIRT AND DENIED IT. Service: Dry cleaning
26-10-2022
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Matt Asplen-Taylor
Service: Dry cleaning
26-10-2022
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Charlie Doughty
Service: Dry cleaning
26-10-2022
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Toni J
Absolutely awful place! Avoid at all cost. I sent my wedding dress with only a small lipstick mark on the very bottom of the dress for it to be cleaned and steamed one week before my wedding. They weren’t ready for me on the Thursday so I gave them enough time by saying I would pick it up on the Friday morning. On Friday when I picked it up it had black lines going across the back of the dress which was not there before. They told me to collect it on Saturday the day of my wedding! I was so devastated my now husband had to go in and complain for them to get it done the same day. Dress came back with faint marks on another part of the dress. Too late for me to do anything! They refused to do a refund, even partial. They had no empathy for the stress and upset it caused me and even said they wouldn’t charge for the second clean!! Staff were rude and inconsiderate and spoke a different language in front of me while I was talking to them! Service: Dry cleaning
26-10-2022
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Liz Stanley
Avoid avoid avoid. We had a wedding dress dry cleaned after alterations were down and it only had a small lipstick mark on the dress. When came to collect the wedding dress it had so many marks and stains all over the front the dress. Absolutely devastated the day before the wedding. They assured us it be clean by 5pm. When arrived for the second time to collect the dress, there were still marks on the bottom of the dress still. We asked for a refund and they refused saying they won’t charged for the second clean. The stress and rudeness we had from the staff is unbelievable saying the dress had no marks. They don’t care about the customers. Service: Dry cleaning
26-10-2022
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Trevor Twohig
Came at 9.08 wasn't open. Very disappointing.
26-10-2022
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Darren Gilbert
My mother took her curtains to these appealing people. She went back to collect and they said they had be ruined. My mother ask to see them and the couldn't find them. She asked for a refund they said no. She went back a few days later as she was asked to, to see the owner off course he wasn't there. His wife who has the shop next door then came in and told my 76 year old mother to take it up with Dunelm. What the hell!! My mother back again as requested and still they didn't have her curtains eventually they agreed to a refund Never ever use these cowboys, read the other reviews as well.
26-08-2022
