Elvie
Elvie is a medical technology manufacturer based in London, England. They specialize in creating innovative medical equipment and devices to improve the health and wellbeing of individuals. With a focus on cutting-edge technology, Elvie is committed to providing high-quality products that meet the needs of healthcare professionals and patients alike.
Introduction to Elvie
Elvie is a UK-based medical technology manufacturer that specializes in creating innovative products for women's health. Founded in 2013 by Tania Boler, the company's mission is to empower women to take control of their health and wellbeing through smart technology. Elvie is unique in its approach to developing products that are not only functional but also stylish and discreet, making them accessible to women from all walks of life.Services & Products
Elvie offers a range of products aimed at improving women's health and wellbeing. Their flagship product, the Elvie Trainer, is a pelvic floor exercise device designed to help women strengthen their pelvic floor muscles. The Elvie Pump is a wearable breast pump that allows women to express milk discreetly and hands-free. Elvie also offers a range of other products, including the Elvie Catch, a breast milk collection system, and the Elvie Curve, a wearable breast pump that can be worn inside a nursing bra.Location
Elvie is located in Hatton Garden, an area in the heart of London known for its jewelry shops and diamond merchants. The area is also home to a range of other businesses, including cafes, restaurants, and art galleries. Public transportation options near Elvie include the Farringdon, Chancery Lane, and Holborn Tube stations, all of which are within walking distance of the office.Benefits
Customers should choose Elvie because of the company's commitment to creating innovative products that help women take control of their health. Elvie's products are designed with the user in mind, making them easy to use and discreet. The company also offers excellent customer service and support to ensure that customers get the most out of their products.Good to Know
Customers should be aware that Elvie's products are not intended to replace medical advice or treatment. Women with specific health concerns should consult with a healthcare provider before using any of Elvie's products.Reviews
Customers have praised Elvie for its innovative products, stylish design, and excellent customer service. Many women have found the Elvie Trainer to be an effective tool for improving pelvic floor strength, while the Elvie Pump has been praised for its ease of use and discreet design. Overall, customers have been impressed with the quality and effectiveness of Elvie's products.Amenities
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ultrasound machine -
x-ray machine
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operating table
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surgical instrument
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medical monitor
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wheelchair
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crutches
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sphygmomanometer
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stethoscope
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autoclave
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syringe
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scalpel
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microscope
FAQ
What specific medical devices or equipment do you manufacture?
We manufacture a range of innovative medical devices and equipment, specifically designed to support women's health and wellness. Our products include pelvic floor trainers, breast pumps, and wearable breast pumps.What quality control measures do you have in place to ensure the safety and efficacy of your products?
We take product safety and efficacy very seriously and have a rigorous quality control process in place. Our products are extensively tested and clinically validated before they are released to the market. We also have a team of experts who oversee our quality control measures to ensure that our products meet the highest standards.Can you provide references or case studies of successful implementations of your products in healthcare settings?
Yes, we have numerous case studies and references from healthcare providers who have successfully implemented our products in their settings. These case studies demonstrate the efficacy and benefits of our products in improving women's health and wellness.What is your warranty and support policy for your products?
We offer a standard one-year warranty on all of our products, which covers any defects in materials or workmanship. In addition, we provide ongoing support to our customers through our customer service team, who are available to answer any questions or concerns that may arise.How do you stay up to date with industry advancements and updates to regulatory requirements?
We are committed to staying up to date with industry advancements and regulatory requirements. We have a dedicated team of experts who monitor industry trends and regulatory changes to ensure that our products are in compliance with all relevant regulations. We also actively participate in industry conferences and events to stay informed about the latest advancements in medical technology.Reviews
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Cécile
Purchased two of the breast pumps for both my babies and both stopped working after a couple of months. Emailed customer service several times and got no response, despite chasing. 2 weeks later, I still cannot use my breast pump and had to hand express. This should not happen for £300.
26-12-2022
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Bilbette Ltd
Not happy, the Elvie doesn't work properly, does not connect most of the times and because i am outside of warranty the company will not replace the device. It's important to mention that i only started using it recently. I do not recommend this device.
26-05-2022
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Carla Fernandes de Miranda
Unique products and excellent service, highly recommend
26-05-2022
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dianna ells
26-05-2022
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Emma Clark
These pumps saved my life at work, and at home being able to move around and do things while also tending to the kids or working. Seriously thank god
26-05-2022
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Rachel C
Absolute disaster of a company. There customer service is truly horrendous - the worst I’ve come across. I bought a double Elvie pump at a steep cost of £499. One of the pumps just stopped working after 2 weeks of use. Reluctantly, as it was bought through John Lewis who offer a two year guarantee, they replaced it but it was like pulling teeth trying to get it done and it was SLOW. Not ideal when I relied on the pump to feed my baby girl. 3 months of use and the breast shields cracked when one day during sterilisation. Elvie admitted it was a fault in the design and manufacturing and ‘they aren’t sure why it happens but they have had several reports of it happening’. I ordered replacement breast shields on Amazon prime via the Elvie store so I could continue pumping, as I couldn’t stop as I was pumping multiple times a day at this stage and couldn’t stop abruptly. When Elvie responded, they offered to send new breast shields but they point blank refused to refund the money for the ones I had purchased via Amazon prime, despite me ordering through their designated Elvie store. You would think, for the sake of £50 (the cost of two new sets of breast shields, which they were willing to send me anyway) they would just take a view, but they seem to have a desire to annoy their customers! Other 1* reviews would validate this. Avoid this company, they are truly awful.
26-05-2022
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Gudny Inga
26-05-2022
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Amber Perez
Elvie customer service is amazing, the warranty is great. The issue I have is that the pump itself doesn't fully drain my breast. It's great for on the go, which I work on the road a lot. I use it between appointments and it does its job well enough but it doesn't compare to my plug into the wall pump.
26-05-2022
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Victoria Tice
Amazing pumps! I use them and work and when a piece broke they were quick with customer service e and shipping my replacement part.
26-05-2022
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Courtney Hulsey
I LOVE this pump! With my first, I used a stationary pump and hated every second of it. This wearable pump makes it SO much easier; it’s seriously life changing for pumping mamas! I can’t believe I can pump AND do laundry, cook, clean, play with my toddler, hold my baby, etc. It’s so easy to use and clean, and I’ve found the suction to be quite strong. It helped me overcome a blockage, mastitis, and I used it to successfully increase my supply. I was hesitant because of the price tag, but after using them for just a couple of days, I fully believed they were worth every penny. 10/10 will forever recommend this pump to all moms.
26-05-2022
