Elmbridge Borough Council
Elmbridge Borough Council is a local government office located in Esher, England. As a part of the public sector and society, the council is committed to serving the community and providing essential services to its residents. With a focus on improving the quality of life for all, Elmbridge Borough Council is dedicated to creating a safe, healthy, and prosperous environment for everyone to enjoy.
Introduction to Elmbridge Borough Council
Elmbridge Borough Council is a local government office in Esher, England. The council's purpose is to improve the quality of life for its residents and to provide services that benefit the public sector and society as a whole. The council has been in operation for many years and has a long history of serving its community. What makes this company unique is its commitment to transparency and accountability.Services & Products
Elmbridge Borough Council offers a wide range of services to its residents. Some of the services provided by the council include waste management, housing, leisure and recreation, planning and development, and environmental services. Customers can also access information and advice on a variety of topics, including health and wellbeing, education, and community safety.Location
Elmbridge Borough Council is located in the heart of Esher, a bustling town in Surrey, England. The area is known for its vibrant community and thriving businesses. Visitors to the area can expect to find a wide range of shops, restaurants, and entertainment venues. The council is easily accessible by public transportation, with the closest bus stop and train station only a short walk away.Benefits
Customers should choose Elmbridge Borough Council because of its commitment to providing high-quality services and its dedication to improving the lives of its residents. The council has a team of experienced professionals who are passionate about their work and who are committed to making a difference in the community.Good to Know
Customers should be aware that Elmbridge Borough Council is a local government office and operates differently from other businesses. The council has a responsibility to the public and must act in the best interests of its residents.Reviews
Customers have praised Elmbridge Borough Council for its excellent service and commitment to the community. Many residents have expressed gratitude for the council's work in improving the quality of life in the area. Overall, the council has received positive reviews from its customers.Amenities
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parking -
wheelchair access
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internet access
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public transportation
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photocopying
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fax machine
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community event space
FAQ
What services does the local government office provide for the community?
We provide a wide range of services for the community, including but not limited to waste collection, planning and building control, housing, council tax, parking, and environmental health services.How can I connect with my local representative or city council member?
You can find the contact information for your local representative or city council member on our website. You can also attend public meetings or send an email or letter to their office.What is the process for filing a complaint or concern with the local government office?
If you have a complaint or concern, you can contact our customer services team either by phone, email, or in person. They will then guide you through our complaints procedure, which involves several stages, including an investigation and a review by an independent ombudsman.How does the local government office handle public records requests?
We handle public records requests in accordance with the Freedom of Information Act. You can submit a request for information through our website or by contacting our information governance team. We aim to respond to all requests within 20 working days.What measures does the local government office take to ensure transparency and accountability to the community?
We are committed to transparency and accountability to the community. We publish a range of information on our website, including our budget and spending, council meetings and decisions, and performance data. We also encourage public participation through consultations and engagement events. Additionally, we have a code of conduct for councillors and staff to ensure ethical behavior and integrity.Reviews
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Silvia Terruzzi
Owning up to their mistakes not part of the service.
25-05-2023
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Ryan Blake
Useless. Can’t get hold of anyone to discuss anything
28-04-2023
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Cake Girl London
28-03-2023
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shania twain
Not enough support for single parents , not enough support for young people who suffer mental illness , disabilities etc... , and doesn't care about tenants rights and decisions of where they wish to be located ..., they only care about the rich ...very disappointed !!,
28-01-2023
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Melaniejane Flood
Cannot get through to pay a Parking Charge ... does Elmbridge Council still exist or are all the staff working from home?
28-11-2022
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Christine Wright
I would like to say a BIG thank you to the recycling men who collect every fortnightly on a Wednesday. I manage a Retirement Development and was aware they were going on strike. At our Development, we have a Communal Refuse Room where recycling mounts up very quickly and if they get too full, can fall out of bins, meaning a possible trip hazard to residents. I was concerned there would be no collections for a while, so was pleasantly surprised when they arrived today. I am very thankful to those who choose not to strike, so that they can continue to provide a good service to customers which they do consistently. We are all very thankful.
28-08-2022
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john hawes
Massive charges, poor service. Clearly to arrogant to take heed of their reviews.
28-08-2022
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Ahmed Sobeih
28-08-2022
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M P
Absolute rubbish customer service. Wanted to make an enquiry regarding tax refund. Lodged an online form as indicated on the website - 7 weeks later still no response. Tried calling the main switchboard, phone rings once then cuts off. I expect better from a local authority.
28-07-2022
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Adnan Faisal
Third class service … people on the phone are soo rude
28-07-2022
