Ellis Brigham - Westfield Stratford
Ellis Brigham Westfield Stratford is a premier outdoor sports store located in London, England. They specialize in providing a wide range of products, including ski shops, water ski shops, outdoor clothing & equipment shops, snowboard shops, and more. With a focus on quality and customer satisfaction, Ellis Brigham Westfield Stratford is the go-to destination for all outdoor sports enthusiasts. Whether you're looking for equipment, clothing, or accessories, this shop has everything you need to enjoy your favorite activities.
Introduction to Ellis Brigham Westfield Stratford
Ellis Brigham Westfield Stratford is a well-established outdoor clothing and equipment shop that specializes in skiing and snowboarding gear. The company was founded in 1933 by Frederick Ellis Brigham and has since become one of the UK's leading outdoor sports stores. Ellis Brigham Westfield Stratford prides itself on offering high-quality products and excellent customer service that sets it apart from other shops in the industry.Services & Products
Ellis Brigham Westfield Stratford offers a wide range of outdoor clothing and equipment for skiing, snowboarding, and other outdoor sports. Customers can find everything from skis and snowboards to jackets, pants, gloves, and helmets. The shop also carries a variety of water ski gear for those interested in water sports. With a knowledgeable staff, customers can rely on the shop for expert advice on selecting the right gear for their needs.Location
Ellis Brigham Westfield Stratford is located in the bustling Westfield Stratford shopping center in London, England. The area is known for its many shops and restaurants, making it a popular destination for locals and tourists alike. The shop is conveniently located near several public transportation options, including the Stratford tube station, Stratford International station, and the Westfield bus station - all within a 10-minute walk.Benefits
Customers should choose Ellis Brigham Westfield Stratford because of their commitment to providing high-quality products and exceptional customer service. The staff is knowledgeable and experienced, ensuring that customers receive expert advice when selecting the right gear for their needs. Additionally, the shop offers a wide range of products for skiing, snowboarding, and water sports, making it a one-stop-shop for all outdoor enthusiasts.Good to Know
Customers should be aware that Ellis Brigham Westfield Stratford can get quite busy during peak times, especially during the winter season. It is recommended that customers visit during off-peak hours or make an appointment to ensure they receive the best service possible.Reviews
Customers rave about the excellent customer service and knowledgeable staff at Ellis Brigham Westfield Stratford. Many customers appreciate the wide selection of products available and the ease of finding the right gear for their needs. Overall, customers recommend Ellis Brigham Westfield Stratford for anyone looking for high-quality outdoor gear and exceptional service.Amenities
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ski repair
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ski tuning
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ski waxing
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ski clothing
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ski boot fitting
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ski boot repair
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ski binding adjustment
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ski binding mounting
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ski equipment demo
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ski accessory sales
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training course
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professional instructor
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ski lift
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tow rope
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cafe
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shop
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parking
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online shopping
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loyalty program
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gift cards
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returns
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outdoor seating
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wheelchair accessibility
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wi-fi
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changing room
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credit card acceptance
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discounts
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sales
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discounted shipping
FAQ
What brands of water skis do you carry?
We carry a variety of water ski brands including Jobe, O'Brien, and Radar. Our selection includes skis for beginners to advanced skiers.Do you offer any warranties on your water skis?
Yes, we offer warranties on our water skis. The length and coverage of the warranty varies by brand and model. Please ask one of our associates for more information.What are your return or exchange policies?
We have a 30-day return policy for all unused and undamaged products. Returns must be accompanied by a receipt or proof of purchase. Exchanges can be made for products of equal or lesser value.Do you offer any maintenance or repair services for snowboards?
No, we do not offer maintenance or repair services for snowboards. However, we can recommend reputable shops in the area that do offer these services.Is there a ski tuning and repair service available?
Yes, we offer ski tuning and repair services. Our experienced technicians can provide a range of services including waxing, edging, and base repair. Prices vary based on the type of service needed.Reviews
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Andrew Martin
I recently purchased a pair of Moab Speed GORE-TEX shoes from Ellis Brigham. The shoes were advertised as being waterproof so I was excited to use them for hiking and other outdoor activities. However, after only 11 months of use, the shoes started to let in water. I contacted Ellis Brigham customer service to request a repair or replacement, but they refused, stating that Merrell said both shoes were letting in water, but that was due to "natural wear and tear." Ever thought they were well under a year old? so there is nothing they are willing to do about it. I don't think very many customers assume that is it acceptable that GORE-TEX waterproofing lasts for less than a year. They refused to take responsibility for their product. I would not recommend Ellis Brigham or Merrill to anyone, and I will never do business with them again. I am writing this review to warn other consumers about Ellis Brigham's and Merrill's poor customer service. If you are considering purchasing a product from them, I urge you to reconsider. You are better off spending your money with a company that will stand behind its products and its customers. They argued that I had in some way worn the shoes incorrectly which is also untrue. As you can see from the picture, the shoes are in perfectly good condition on the outside. They have not been in any way mistreated or damaged. I am also disgusted by the idea that Ellis Brigham could not care less that the shoes have lasted such a short time. They are more concerned with making a profit and getting me off the phone than they are with providing quality products and customer service. GORE-TEX should be ashamed of allowing their waterproofing into such poorly made products.
19-05-2023 -
Stefan Jaeger
We were helped by a very knowledgeable staff member and bought many items for the hiking trip. It was not to busy on a Sunday.
05-05-2023 -
Robiul Islam
Dean was my best host who help me with huge amount of knowledge. I bought summer jacket Live to see you future guys
26-04-2023 -
Valyo Pashanovski
26-04-2023 -
Helier deVeulle
Always really knowledgeable about their stock - super helpful staff.
26-04-2023 -
Michael Telatynski
Great service from the staff here to find products ideal for me
26-04-2023 -
David Gordon
Wish I’d got the guys name (till user 34 11:06am) but in any case. Popped in to find a pair of hiking boots . No pressure sales. Asked if I needed help and was very helpful and knowledgeable when I was ready. A thorough measuring and checking all was ok and I now own a new decent pair of boots. I know this is how retail experiences should always be but they aren’t. So a big thumbs up for just making this experience a good one.
26-04-2023 -
Omar Faruk
26-04-2023 -
Alex King
Pal was very helpful helping me choose a pair of hiking boots. They went above and beyond to show me different models, let me try several pairs on and even use their foot sizing machine to check my arches. Very helpful and would recommend!!
26-03-2023 -
Nolan Lewis (Mananman1974)
26-03-2023