Ellen Kay Lettings and Management Services Ltd
Ellen Kay Lettings and Management Services Ltd is a real estate rental agency based in Rochford, England. They specialize in providing top-notch management services to landlords and tenants in the United Kingdom. With a focus on customer satisfaction, Ellen Kay Lettings and Management Services Ltd is committed to providing the highest quality real estate and housing services to their clients. Whether you are a landlord looking to rent out your property or a tenant searching for your dream home, Ellen Kay Lettings and Management Services Ltd has the expertise and experience to help you achieve your goals.
Introduction to Ellen Kay Lettings and Management Services Ltd
Ellen Kay Lettings and Management Services Ltd is a real estate rental agency based in Rochdale, England. The company was founded with the aim of providing reliable and high-quality property management services to landlords and tenants. What makes this company unique is its commitment to building strong and lasting relationships with clients, by providing personalized and professional services that meet their specific needs.Services & products
Ellen Kay Lettings and Management Services Ltd offers a range of services, including property management, tenant referencing, property inspections, rent collection, and maintenance services. The company also provides assistance to landlords in finding suitable tenants for their properties, as well as helping tenants to find the right rental property to suit their needs.Location
The company is located in Milnrow, Rochdale, which is a bustling town in Greater Manchester. Milnrow is home to a variety of businesses, including shops, restaurants, and cafes, as well as several parks and green spaces. The area is well-connected by public transportation, with the nearest bus stop just a few minutes' walk from the company's office. The three closest public transportation options are Milnrow Metrolink Station (0.9 miles), Rochdale Railway Station (2.5 miles), and Rochdale Bus Station (2.4 miles).Benefits
Customers should choose Ellen Kay Lettings and Management Services Ltd because of the company's dedication to providing exceptional customer service. The team at Ellen Kay is highly experienced and knowledgeable in the real estate industry, and they work tirelessly to ensure that their clients receive the best possible service. The company is also committed to transparency and honesty, and they strive to build strong and lasting relationships with their clients based on trust and mutual respect.Good to know
Customers should be aware that Ellen Kay Lettings and Management Services Ltd is fully licensed and regulated by the National Association of Estate Agents (NAEA), the Association of Residential Letting Agents (ARLA), and the Property Ombudsman. This means that customers can have peace of mind knowing that they are dealing with a reputable and trustworthy company that adheres to industry standards and best practices.Reviews
Ellen Kay Lettings and Management Services Ltd has received numerous positive reviews from satisfied customers. Clients praise the company for their professionalism, responsiveness, and attention to detail. They also note that the team at Ellen Kay is friendly and approachable, making the rental process a stress-free and enjoyable experience.Amenities
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online booking -
free wi-fi
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parking
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security system
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air conditioning
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laundry service
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non-smoking rooms
FAQ
What type of properties do you specialize in renting?
We specialize in renting all types of properties including apartments, houses, and commercial properties.What are your rental rates and fees?
Our rental rates and fees vary depending on the type and location of the property. We offer competitive rates and fees and provide full transparency to our clients.How long does it typically take to find a suitable rental property?
The time it takes to find a suitable rental property varies depending on the client's preferences and requirements. However, we work efficiently to provide our clients with a range of options that meet their needs as soon as possible.What is your application and approval process like?
Our application and approval process is straightforward and efficient. We require tenants to fill out an application form and provide relevant documentation. We then carry out thorough checks and aim to approve applications quickly.How do you handle maintenance and repair requests from tenants?
We have a dedicated team that handles maintenance and repair requests from tenants promptly and efficiently. We prioritize urgent requests and ensure that all issues are resolved as quickly as possible to ensure our tenants are happy and comfortable in their rental properties.Reviews
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Daniel Harrison
Ellen Kay Lettings looked after our property from when we first decided to let until we sold it 14 years later. We found the service friendly, efficient, and professional. We had some fantastic tenants during our time letting, and the rent payments were always on time. Their contacts with local professional contractors proved to be invaluable on the odd occasion we had an issue with the property. All maintenance and repair work was completed promptly at a fair price. We would encourage any professional landlord to appoint this honest family run agent.
26-03-2023
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Lee Doyle
Rude staff and not very helpful
26-01-2023
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Holleigh Jankowicz
I’ve loved being a tenant with Ellen Kay Lettings, they were always so quick to respond to any query, and when I first moved in, they ensured any repair that needed doing was fixed promptly. Brilliant service, genuinely sad to have moved out of area but cannot thank them enough for the fantastic service I had for the last 18 months!
26-12-2022
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Saira Khan
The company is shocking I requested a viewing and they want to know all your personal details and then don't bother to contact you for a viewing. Just want to take your details and the questions they ask are unbelievable, next they will be asking what you eat on a daily basis. There are so many estate agents and never came across anyone like it. When I asked if they are going to be offering me a viewing otherwise remove my details of there system, I received an email back from Ellen details removed and that's it very rude shouldn't be allowed to trade!!
26-09-2022
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Gail Henshall
Absolutely fantastic service. Ellen is lovely and nothing is too much trouble. Brilliant experience all round. Highly recommend ⭐⭐⭐⭐⭐
26-05-2022
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Doris Valentine
An all round excellent service, highly professional, efficient and friendly. It was a very positive experience dealing with everyone at Ellen Kay Lettings and Management Services. I received valuable advise and support. They made the whole process in fact enjoyable. Highly recommended.
26-05-2022
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Catherine Jeffrey
I would highly recommend Ellen Kay lettings from start to finish they advised and supported us and found us a suitable tenant Amy was excellent and very knowledgeable Thankyou so much
26-05-2022
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Cala Brown
Very good service pleasant and professional staff very helpful I am happy with the service I received.
26-05-2022
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Brenda Furlong
very quick with the paperwork but when i declined my application the phone was put down on me in mid conversation which i thought was quite rude.
26-05-2022
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doua talab
26-05-2022
