Elite Express Logistics Limited
Elite Express Logistics Limited is a company based in Harlow, England that specializes in providing courier services, delivery services, freight forwarding services, logistics services, and transportation & shipping solutions. With a commitment to excellence and customer satisfaction, Elite Express Logistics Limited offers reliable and efficient services to meet the needs of businesses and individuals alike.
Introduction to Elite Express Logistics Limited
Elite Express Logistics Limited is a transportation and logistics company based in Harlow, England. Founded in 2008, the company has a strong focus on providing reliable and efficient courier, delivery, freight forwarding, and other related services to businesses and individuals in the UK and beyond. They pride themselves on their exceptional customer service and attention to detail, as well as their ability to adapt to the ever-changing needs of the industry.Services & Products
Elite Express Logistics Limited offers a wide range of transportation and shipping services, including same-day and next-day delivery, international shipping, freight forwarding, and more. They also provide specialized services such as temperature-controlled transportation and hazardous materials shipping, and offer customized logistics solutions to meet the unique needs of their clients. Their online tracking system allows customers to easily monitor the status of their shipments in real-time.Location
Elite Express Logistics Limited is located in Harlow, a bustling town in Essex, England. The area is home to a variety of businesses, including retail stores, restaurants, and service providers. Customers can expect to experience a lively and diverse community, with plenty of options for entertainment and leisure. The company is conveniently located near several public transportation options, including the Harlow Town train station (0.9 miles), the Harlow Bus Station (1.1 miles), and the Harlow Mill train station (1.2 miles).Benefits
Customers who choose Elite Express Logistics Limited can expect reliable and efficient service, with a strong focus on personalized attention and timely delivery. The company's experienced team of professionals work tirelessly to ensure that each shipment is handled with care and attention to detail, and that customers are kept informed throughout the process. They also offer competitive pricing and a range of specialized services to meet the unique needs of their clients.Good to know
Customers should be aware that Elite Express Logistics Limited operates on a strict schedule, with specific cutoff times for same-day and next-day delivery services. They also have a strict policy regarding hazardous materials, and require that all such shipments meet specific safety requirements before they can be accepted for transport.Reviews
Customers have consistently praised Elite Express Logistics Limited for their professionalism, reliability, and exceptional customer service. Many have noted the company's ability to adapt to the unique needs of each client, and their willingness to go above and beyond to ensure that shipments are delivered on time and in excellent condition. Overall, customers have described the company as a trustworthy and dependable partner in the world of transportation and logistics.FAQ
What types of packages does your company deliver?
We deliver all types of packages, including documents, small parcels, and large items such as furniture or machinery. We offer a range of courier, delivery, freight forwarding, logistics, and transportation & shipping services to cater to different package sizes and delivery needs.Are there any additional fees or charges for expedited delivery?
Yes, we do charge additional fees for expedited delivery services. The exact amount varies depending on the package size, delivery location, and urgency of the delivery. However, we always provide transparent pricing information upfront and do not have any hidden fees or charges.How do you ensure the safety and security of packages during transportation?
We take the safety and security of packages very seriously. We have strict procedures for handling packages, including using high-quality packaging materials, securing packages properly on vehicles, and tracking packages throughout the delivery process. We also have insurance coverage to protect against any unexpected loss or damage.What is your policy for lost or damaged packages?
In the rare event that a package is lost or damaged, we have a clear policy in place to address the situation. We will investigate the issue thoroughly and work with the customer to determine the best course of action, which may include issuing a refund, replacing the package, or providing compensation for any damages.How do you handle tracking and communication of shipment status to customers?
We provide multiple options for tracking and communication of shipment status to customers. Customers can track their packages online using our website or mobile app, and we also provide regular updates via email or SMS. In addition, our customer service team is available to answer any questions or concerns that customers may have about their shipments.Reviews
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Laura Quinn Design
Callum, Nick and Fatma from he UK team were so helpful with organising the collection and delivery of my extremely fragile glass sculptures. Even though my booking was very last minute (same day) they booked a dedicated van and delivered door to door without problem. Throughout the delivery process I received location updates as well as a signed receipt of goods. All of this at a very competitive price compared to other UK fragile couriers. Their phone lines were never too busy, and I always found it quick to talk to someone. I would highly recommend them, and will be using them again in the future.
14-05-2023
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Nathan Gage
Saturday evening and needed something collecting and bringing to me urgently over 130 miles. Sorted right away and delivered to my door same night. Thanks again, delivery driver was excellent please thank him personally again 👍🏼👍🏼
28-09-2022
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John Pean
Absolutely brilliant! Really helped me out with very little notice. All the staff were really helpful. Highly recommend .
28-06-2022
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emma clegg
Absolutely brilliant! Arrived on time to collect the valuable parcel, loaded it into a spotlessly clean van and emailed us a photo to show that it had been delivered to our customer safely. Thank you so much John. We'll definitely be in touch again.
28-06-2022
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Jono Stevens
Nick, Peter and the team went above and beyond to deliver an urgent package across the country over night. Fantastic customer service and contact throughout. Couldn’t recommend more highly. Life savers!
28-05-2022
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Trevor Hesketh
This company can not be trusted. If you use them to deliver your goods take warning. They have worked for us for several years and approached one our our customers very early on, which we sorted out. We trusted what the owner said and moved on. Now its happened again and this time I was told that he can go after whoever he wants!.. Companies that give this company work be careful. I wish I never had to write this but I can not believe what I heard
28-05-2022
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Sian Thomas
Great service , calm operators ! Delivered on time . Would recommend .
28-05-2022
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Diana Bellusci
Fantastic service will definitely use again 😀
28-05-2022
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Leona
Brilliant. Incredibly fast service, superb communication and tracking, item delivered ahead of time. 5 star service.
28-05-2022
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Transporter Engineering
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2022
