Elephant Insurance
Elephant Insurance is a leading insurance company based in Cardiff, Wales. They specialize in providing auto, home, and motorcycle insurance to their clients. As one of the top insurance agencies in the United Kingdom, Elephant Insurance is committed to providing their customers with the best insurance coverage possible. With a focus on customer service and competitive pricing, Elephant Insurance is the go-to choice for those in need of insurance.
Introduction to Elephant Insurance
Elephant Insurance is a UK-based insurance company that was founded in 2000. Their mission is to provide affordable insurance policies to their customers. Elephant Insurance is unique because they offer their services online, which allows them to provide more affordable rates to their customers.Services & Products
Elephant Insurance offers a variety of insurance policies, including auto, home, and motorcycle insurance. Customers can easily get a quote online and customize their policy to fit their needs.Location
The Elephant Insurance headquarters is located in Cardiff, Wales. The area is known for its vibrant city center and historical landmarks. There are many businesses in the area, ranging from small shops to large corporations. Customers can expect to have easy access to public transportation, including the Cardiff Central train station, which is only 0.5 miles away.Benefits
Customers should choose Elephant Insurance because of their affordable rates and easy-to-use online platform. They also offer a variety of discounts, such as multi-car discounts and safe driver discounts.Good to Know
Customers should be aware that Elephant Insurance only offers their services online. This means that customers will not be able to visit a physical location to speak with an agent.Reviews
Customers have praised Elephant Insurance for their affordable rates and excellent customer service. Many customers have also stated that the online platform is easy to use and makes managing their policy simple.Amenities
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free quote -
online payment
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online account access
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mobile app
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multi-policy discount
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home insurance
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auto insurance
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life insurance
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business insurance
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financial planning
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retirement planning
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investment services
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online quotes
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free consultations
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multi-policy discounts
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roadside assistance
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discounts for good drivers
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low-cost coverage
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flexible payment options
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online account management
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comprehensive coverage
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collision coverage
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liability coverage
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online application
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discounts
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claims assistance
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policy review
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customized coverage
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multi-vehicle discount
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motorcycle insurance coverage
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low deductible
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customizable coverage
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accident forgiveness
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uninsured motorist coverage
FAQ
What types of insurance policies do you offer?
We offer a variety of insurance policies, including auto, home, and motorcycle insurance.How long have you been in the insurance business?
Elephant Insurance has been in the insurance business for over 20 years.Are there any discounts available for safe driving or multiple vehicles?
Yes, we offer discounts for safe driving and multiple vehicles. We also offer other discounts, such as bundling policies and paying in full.What is your claims process and how quickly can I expect a resolution?
Our claims process is quick and easy. You can file a claim online or over the phone. Once we have all the necessary information, we will work to resolve your claim as quickly as possible.Can you provide me with a quote for motorcycle insurance?
Yes, we can provide you with a quote for motorcycle insurance. Please visit our website or contact us for more information.Reviews
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M (TOHMary)
9 years as a customer. Today I have left as they increased my renewal quote 80%+ with no reason. I asked them to explain why x2 and I was ignored. A new quote was offered but it was no where close to other quotes I have received. I requested for them to answer my complaint and explain and the online chat went dead. Closed down? Very disappointed, I guess I have dodged a bullet looking at the below reviews.
12-05-2023
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Parminder Thandi
Caitlyn was outstanding and service impeccable, highly recommended
26-04-2023
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Dustyyy
I was rear ended by a driver that uses this company and thought that would be the worst part, unfortunately not. Wait time on hold every single time of 1-2 hours hearing “your call is important to us” . Unfortunately not important enough for them to hire an appropriate amount of staff. The body shop they referred me to is an absolute shambles, and I’m still waiting for my vehicle to be seen to 5 months later. Perfect fit for each other. Not a single check up from Elephant in that time so I called several times to complain and their response was more or less that it’s mine and the garages issue now. How on earth has this been allowed to happen in this country where the insurance company is allowed to refer you to a third party and wash their hands of the problem and basically leave it to you to sort out yourself. As you can probably tell I am furious with this whole thing and I’ll never use not only Elephant but I’ll be switching from Admiral (my current insurer who owns them) at the next renewal
26-03-2023
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Hamed Rohani
26-02-2023
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Harem Ali
26-01-2023
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Olivia Ball
Spoke to Josh from the renewals team today and he couldn’t have been more helpful. After receiving a high renewal offer I called to discuss how we could lower this and he saved me a total of £209 through a short 10 min conversation. Also was not kept on hold and the conversation was put through immediately.
26-01-2023
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Josh Singleton
I have found elephant to be reliable with great customer service. Always well priced with competitive quotes, haven't needed to leave as my quote from them is always cheapest
26-01-2023
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valkythealky
Asked for insurance online. Included all personal details. At end was told I would be contacted. No one did but over the next few days received junk mail and texts like never before. Related?
26-01-2023
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Ashleigh Heaton
My car was stolen on the 16/10/2020 and im yet to recieve my claim. They have fobbed me off for over 2 years saying they are waiting for the police report. I have been in contact with the police on multiple occasions who have repeatedly confirmed all they need is to give them the crime reference number which I have given them on multiple occasions. Absolute scam artists.
26-01-2023
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John LA
Horrible customer services , I called them many time and they put me on hold for hrs and no one answer the calls , Horrible customer services , zero star , DON'T WASTE TIME WITH THEM
26-01-2023
