Electrorad
Electrorad is a leading supplier of heating equipment and radiators in the United Kingdom. They specialize in providing high-quality products to the building and construction industry, as well as machinery and equipment. With a commitment to customer satisfaction, Electrorad is dedicated to providing the best possible service and products to their clients.
Introduction to Electrorad
Electrorad is a heating equipment supplier that has been providing quality services in the United Kingdom for over 15 years. The company's goal is to provide customers with the most efficient and cost-effective heating solutions. Electrorad is unique in the industry because they specialize in radiators, which are not commonly found in other heating equipment suppliers.Services & Products
Electrorad offers a wide range of products and services including electric radiators, central heating radiators, and underfloor heating systems. They also offer installation services for these products. Customers can buy their products online or visit their showroom located in Leeds, England.Location
Electrorad is located at 16 Clayton Wood Rise, Leeds LS16 6RF, United Kingdom. The area around the showroom is primarily a residential area, and customers can expect to find other building and construction businesses in the vicinity. The closest public transportation options are the bus stops on Otley Road, which are approximately a 10-minute walk from the showroom.Benefits
Electrorad stands out from other heating equipment suppliers because they provide high-quality products at affordable prices. They also have a team of experienced professionals who can assist customers with any questions or concerns they may have. Customers can also take advantage of their installation services, which are performed by qualified professionals.Good to Know
Customers should be aware that Electrorad specializes in radiators and may not offer the same range of heating equipment as other suppliers. However, their focus on radiators means that they have a wealth of knowledge and expertise in this area.Reviews
Customers have praised Electrorad for their excellent customer service and high-quality products. Many customers have commented on the efficiency of their radiators and the cost savings they have experienced since installing them. Overall, customers have been impressed with the professionalism and expertise of the Electrorad team.FAQ
Do you offer installation services for the equipment?
Yes, we do offer installation services for the equipment we sell. Our team of professionals can install the heating equipment for you, ensuring that it is done safely and efficiently.Do you offer maintenance and repair services for the equipment?
Yes, we offer maintenance and repair services for the equipment we sell. Our team of experts can help you with any issues you may experience and provide regular maintenance to keep your heating equipment running smoothly.How long have you been in business and do you have any industry certifications?
We have been in business for many years and have a wealth of experience in the heating equipment industry. We are proud to hold various industry certifications, which demonstrate our commitment to quality and excellence.Do you offer installation services for the radiators you sell?
Yes, we offer installation services for the radiators we sell. Our team of professionals can install the radiators in your home, ensuring that they are properly set up for optimal performance.What is your return policy if the radiator purchased does not fit or is not what was expected?
We have a flexible return policy for our customers. If the radiator purchased does not fit or is not what was expected, we will work with you to find a suitable replacement or offer a refund. Please contact us for more information about our return policy.Reviews
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David Hadley
I am an 80+ pensioner who had the misfortune of selecting an Electorad Vanguard 2000 Heater It was on paper a very simple heater to operate (Boy was I wrong ) The manual seems to have been written by a Martian And the control panel is a total waste of time. it seems to have a life of its own The panel is very difficult to read without the aid of a magnifying glass Particularly as the back ground colour confuses the eyes and the digits become indistinct As my knowledge of advanced technology is not great I telephoned the Help Desk ( Waste of Time ) All the help I recieved was We will send a video to your phone or computer .We do not have an engineer . Get a neighbor or a friend to do it for you ( What sort of service is that ! I was always told that a happy customer is a repeat customer ) I am now in the process of purchasing an alternative heater That I can operate and does what it says on the tin , And if required some HELP Dissatisfied Customer Mr D Hadley 103 Walsall Road Lichfield Staffordshire WS13 8AD
26-12-2022
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Ben Pilling
The electric radiator supplied is excellent and simple to operate. More importantly, the first unit supplied was faulty, but was replaced very quickly with no fuss. Excellent customer service.
26-05-2021
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Robert Parsons
Radiator broke down after three and a half months. Told yep, we'll replace it in about half a dozen calls only to be told at the end of the day by a different person it was the wholesaler's responsibility. 'But we can't tell you who they are, your electrician will have to sort that out.' Why are we having to reply on the work schedule of an electrician and pay extra when the product was faulty? It should be a case of getting a collection of the old one and delivery of a new one. We are now being told something completely different! Who to believe! I notice on here that their staff have posted 5 star reviews, presumably to boost their rating......not surprised.
26-05-2021
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David Wager
Service was excellent. Arrived on time. Disappointed that delivery man would not take pallet back.Radiator works well but instruction manual is very poor, especially the section on setting the timer. Needs simple step by step instructions I have given up trying to set the timer and now only turn it on manually.
26-05-2021
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Sun Seeker
Purchased several radiators of differing shapes and sizes. 'Ian McGregor' was my contact initially via telephone and email. Great technical knowledge, polite and friendly. No hard sell just a good sense of humour and great service. Collected in person in a safe manner. Exactly what we need during CV-19. Top marks for a excellent service! A+
26-05-2021
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Mr Burns
Great company to deal with. Extremely professional throughout, friendly advisers and very informative. Thank you.
26-05-2021
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Dobrmir Yakov
Very good place to visit for electric radiator and boiler
26-05-2020
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nick eaves
Standard
26-05-2019
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Phil Elliott
Great friendly staff knowledgeable and helpful
26-05-2019
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Nicholas Ashley
Dealing with Electrorad was an appalling experience. Not only did they lie to me about their own products, and only admitted the truth after I sent them a URL from their own webiste, but they blamed a faulty heater on everything other than the actual faulty heater for weeks during the winter period. This was even after I was able to provide multiple video recordings of the problem. After exchanging the heater multiple times, they finally accepted there was a fault after my electrican replicated the issue at his home, and then in the store where he had purchased. Awful, awful. To this day I have not had an apology or compensation for the fact that I had to pay my electrician again to install replacement Dimplex heaters which are infinitely better.! Stay well away.
26-05-2018
