EKM
EKM is a UK-based company that specializes in providing e-commerce services and IT solutions. With its headquarters located in Preston, England, EKM is dedicated to helping businesses of all sizes succeed in the digital marketplace. Its range of services includes website design and development, online marketing, and e-commerce platform integration. EKM is committed to delivering innovative solutions that help businesses grow and thrive in the ever-changing world of e-commerce.
Introduction to EKM
EKM is a UK-based e-commerce company founded in 2002. The company has a mission to help small businesses thrive online by providing them with the tools and support they need to succeed. EKM has won multiple awards for its services and has established itself as a leader in the e-commerce industry. What makes EKM unique is its focus on empowering small businesses to grow and succeed online.Services & products
EKM offers a comprehensive suite of e-commerce services, including website design, hosting, and marketing tools. Customers can choose from a range of customizable templates and themes to create their online store, and EKM provides 24/7 support to help them every step of the way. In addition, EKM offers a range of add-ons and integrations to help businesses manage their inventory, shipping, and payments.Location
EKM is located in Evolution House, Caxton Rd, Fulwood, Preston PR2 9ZB, United Kingdom. The area is a bustling business district with a mix of small and large businesses. Customers can expect to find a range of shops, cafes, and restaurants in the area. The closest public transportation options are the Caxton Road bus stop (0.1 miles), the University tram stop (0.6 miles), and the Preston train station (2.5 miles).Benefits
Customers should choose EKM because of its commitment to helping small businesses succeed. The company provides a range of affordable and customizable services that can help businesses of all sizes grow and thrive online. EKM also offers excellent customer support and a user-friendly platform that makes it easy for anyone to create an online store.Good to know
Customers should be aware that EKM is a UK-based company and may not be suitable for businesses based outside of the UK. In addition, while EKM offers a range of affordable pricing plans, some of the more advanced features may require additional fees.Reviews
Customers have praised EKM for its user-friendly platform, excellent customer support, and affordable pricing plans. Many customers have noted that EKM has helped them grow their business and increase their online sales. However, some customers have reported issues with the platform's speed and performance. Overall, EKM has received positive reviews from the majority of its customers.Amenities
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wi-fi -
delivery
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online payment
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refund
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customer service
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technical support
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online shopping
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security
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data protection
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inventory management
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logistics
FAQ
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, Amazon Pay, and Klarna. You can choose your preferred payment method at checkout.Do you offer any guarantees or warranties on your products?
Yes, we offer a 30-day money-back guarantee on our products. Additionally, some of our products may come with manufacturer warranties that can be claimed if needed.What is your return policy?
If you are not satisfied with your purchase, you can return it within 30 days for a full refund. You must return the item in its original packaging and in the same condition as when you received it.How do you ensure the security of customer information during online transactions?
We use SSL encryption technology to protect customer information during online transactions. Our website is also regularly scanned to ensure its security and compliance with industry standards.What options do you provide for customer support and how do I access them?
We provide various options for customer support including email, phone, and live chat. You can access these options by visiting our website and clicking on the "Contact Us" link. We also have a comprehensive FAQ section that may be able to answer your questions.Reviews
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Simon Benjamin
Started off with EKM no problems, then after a year started to notice "ghosts" in the machine so to speak, random issues occurring with zero input from myself or anyone else. In may 2022 I supplied them with products from my business as they decided to capitalise on a tiktok I was a part of, which I happily obliged. Next time an issue was raised their customer service advisor Richard decided to discriminate against me for making a complaint that it was taking 9 weeks to sort the issue. The issue was never dealt with. They do have some excellent staff but I feel for them as they are working for absolutely the wrong company. Would give 0 if I could which is a shame as I had high hopes when I signed up. Also note the condescending nature as to which they reply to complaints on these reviews,people are finally starting to realise what a waste of time, effort and money you are.
14-05-2023
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Stephen Boyd
I had an EKM store for 15 years. They used to be a small company but always professional and friendly to deal with. Not any more, they just want your money - and if you close your shop like I just did don't expect them to credit any fees, they won't.
28-04-2023
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raluca mrn
28-04-2023
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Zbignev Vysockij
Not happy with the service and i've been a long time with them but time come to move my shop elsewhere. They were charging us £251.99 every month for nothing. We don't use any of their services for this amount of money. Now they want even more from us and are now charging transaction fees and our bill now almost £400 each month!!! Will not recommend to anyone! I will move my shop Shopwired!
28-01-2023
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Dean Scott
Quit this poor company 2 years plus ago and they still taking my money out of my paypal account even tho i have phoned and emailed them a number of times with no joy STAY AWAY FROM THESE
28-12-2022
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Lee Church
False hopes and promises Signed up in Feb 2022, Website still not finished. Since joining the pro plan I have been told I can not use my accounting software with EKM, also that I have got to use Clear accept as my payment gateway or incur extra fees on every transaction. Now I am expected to do lots of the work to finish the site. Not what I signed up for, not good enough and not for me.
28-09-2022
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Vince S
Been with these since 2008. Looking to change now as service is non existent and faults take over a month to resolve. Price is now also very high for what you get
28-09-2022
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David Richardson
Very nice place to deliver training and really helpful staff
28-09-2022
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Andrew Clarke
EKM just moved servers but wouldn't update our website to accommodate this so now our images are not going to load
28-08-2022
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Hayley davies
28-07-2022
