EE
EE is a UK-based company that operates in a variety of industries, including mobile network operators, appliance stores, computer hardware manufacturers, and more. With a focus on electronics and telecommunications, EE offers a range of services and products to its customers, including mobile phone repairs, screen repair services, and cell phone accessory stores. In addition to its electronics offerings, EE also operates in the clothing and fashion industry, as well as the public sector and society. With a wide range of services and products, EE is committed to providing quality solutions to its customers.
Introduction to EE
EE is a mobile network operator based in Southampton, England. The company was formed in 2010 through the merger of T-Mobile UK and Orange UK. EE is unique in that it was the first company in the UK to launch a 4G network, providing faster internet speeds to its customers.Services & products
EE offers a variety of services to its customers, including mobile phone plans, broadband, and pay-as-you-go options. Customers can also purchase mobile phones and accessories from the company.Location
EE is located in Unit U6, Portland Terrace, in the heart of Southampton. The area is known for its variety of shops and businesses, including appliance stores, electronic parts suppliers, and phone repair services. There are several public transportation options nearby, including the Southampton Central train station, located just 0.4 miles away, the City Red bus stop, located 0.1 miles away, and the Bedford Place bus stop, located 0.2 miles away.Benefits
Customers should choose EE for its reliable mobile network and fast internet speeds. The company also offers competitive pricing and a variety of plans to fit customers' needs.Good to know
Customers should be aware that although EE operates in the UK, it is owned by BT Group, a multinational telecommunications company.Reviews
Customers have praised EE for its reliable network and fast internet speeds. However, some have criticized the company's customer service, citing long wait times and difficulty resolving issues. Overall, EE has received positive reviews from its customers.FAQ
What level of training do your call center agents receive?
Our call center agents receive extensive training before they start working with customers. This includes both classroom and hands-on training to ensure they have the knowledge and skills needed to provide excellent customer service.How do you ensure the quality of customer service provided by your agents?
We have a quality assurance program in place that includes regular monitoring of calls and customer interactions. We also provide ongoing training and coaching to our agents to help them improve their skills and ensure they are meeting our high standards for customer service.What is your return policy for religious merchandise?
Our return policy for religious merchandise allows customers to return items within 30 days of purchase for a full refund. The item must be in its original packaging and in new, unused condition.What is the process for delivery and installation of the modular home?
Our process for delivery and installation of modular homes varies depending on the specific home and location. We work with our customers to coordinate delivery and installation, and we have experienced professionals who handle the process from start to finish.Do you have any current sales or promotions?
We frequently have sales and promotions on various products and services. It's best to check our website or visit one of our stores to see what current sales or promotions are available.Reviews
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David P
Just brilliant service I get in store and out
26-04-2023
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Manideepa Maji
26-04-2023
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Steve Slattery
Know someone old who got invited to have there. I phone serviced. As I thought they had zero intention of doing a service and done everything they could to sale this poor lady a new I phone. . When she said no he was rude and just walked away.. glad her contact nearly up and she will no renew. Disgusting behaviour.. keep away
26-04-2023
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Robyn Maclean
26-04-2023
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Michael Tuffin
I myself am not an EE customer, I took my dad there for advice on his phone. The staff are very knowledgeable and helpful, they did a good job at putting my dad's phone right. Very impressive.
26-03-2023
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John Alexander
26-03-2023
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Pratik Gade
26-03-2023
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Mark Strutt
Amazing service from Terry and got us a fantastic deal on our upgrade.
26-03-2023
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MANOJ REDDY
Good
26-01-2023
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Abhishek Samant
Poor service and network connectivity :(
26-01-2023
