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Helplines

Education Support

Education Support is a company based in London, England. They specialize in providing helplines and support services for the public sector and society.

Introduction to Education Support

Education Support is a UK-based company that was founded with the purpose of providing support to those working in education. The company was established in response to the increasing need for assistance and guidance for those in the education sector. What sets Education Support apart from others in the industry is their focus on providing emotional and mental health support through their helplines and other services.

Services & Products

Education Support offers a range of services to support those working in education. These include a 24/7 helpline, counselling services, and training and development programs. Customers can also purchase resources such as books and online courses related to mental health and wellbeing in the education sector.

Location

Education Support is located in the heart of London, in the area of Drayton Park. The area is known for its residential streets and proximity to the Emirates Stadium, home of Arsenal Football Club. There are also a number of local businesses in the area, including cafes, restaurants, and small shops. The closest public transportation options include the Holloway Road Underground Station (0.4 miles), Drayton Park Railway Station (0.2 miles), and Highbury & Islington Underground Station (0.9 miles).

Benefits

Customers should choose Education Support for their unique focus on providing emotional and mental health support to those in the education sector. The company has a team of experienced professionals who are dedicated to helping those in need. Their 24/7 helpline and counselling services are particularly beneficial for those who may need support outside of traditional business hours.

Good to Know

Customers should be aware that Education Support is a non-profit organization, meaning that all profits are reinvested back into the company to further support those in the education sector.

Reviews

Education Support has received positive reviews from customers who have used their services. Many customers have praised the company for their professionalism and dedication to supporting those in the education sector. Others have noted the benefits of their helpline and counselling services, which have helped them to manage stress and mental health issues related to their work in education.

Amenities

  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services for education-related issues. Our representatives are trained to handle a variety of concerns, including academic struggles, mental health, and career guidance.

Are your helpline services available 24/7?

No, our helpline services are not available 24/7. We have specific hours during which callers can reach a representative. However, we do offer online resources and FAQs that are accessible at any time.

What is the average wait time for callers to speak with a representative?

Our average wait time is less than five minutes. We understand that our callers are often in need of urgent assistance, and we strive to provide timely and efficient service.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are highly trained and experienced in handling a range of education-related issues. They undergo regular training to ensure that they are equipped to handle any concerns that our callers may have.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. All of our representatives are required to sign a confidentiality agreement, and they are trained in best practices for protecting caller information. We also have strict policies in place to ensure that caller information is not shared or disclosed without consent.

Reviews

  • Darren Field

    26-05-2021
  • Joan Manuel Barrera Beltri

    Do not donate to this charity. I am a teacher and they allowed me to become homeless. I haven't received any help even though I was so entitled. It is horrible. I was so entitled and my case is flagrant. Two years without receiving benefits, evicted from home, owing more than £16,000.00 to my landlady.

    26-05-2019
  • Monique Tomlinson

    26-05-2018
  • Aziz Jalarbi

    26-05-2018