Telephone Companies, Energy Suppliers

EDF

EDF is a leading energy supplier and telecommunications company based in Bexleyheath, England. They specialize in providing energy and resources to homes and businesses across the United Kingdom. With a focus on customer service and innovation, EDF is committed to delivering reliable and affordable energy solutions to their customers. In addition to their energy services, EDF also offers telecommunications solutions to meet the needs of their clients.

Introduction to EDF

EDF is an energy supplier and telecommunications company based in Bexleyheath, England. The company has a rich history dating back to the 1940s, when it was founded as the Electricity Board. EDF is unique in that it offers both energy and telecommunications services, providing customers with a convenient one-stop-shop for their needs.

Services & products

EDF offers a wide range of services and products, including gas and electricity for both residential and commercial customers. In addition, the company provides telephone and broadband services to customers across the UK.

Location

EDF is located in Bexleyheath, a bustling town in southeast London. The area is home to a variety of businesses, from small shops to large retailers. Customers can expect to experience a friendly and welcoming atmosphere in the area. For those using public transportation, the closest options include the Bexleyheath train station (0.3 miles), the Bexleyheath bus station (0.2 miles), and the Bexleyheath Broadway bus stop (0.1 miles).

Benefits

Customers should choose EDF for their energy and telecommunications needs because of the company's commitment to providing high-quality services at an affordable price. EDF offers competitive rates on their energy and telecommunications services, and their customer service team is always available to assist customers with any questions or concerns.

Good to know

Customers should be aware that EDF offers a variety of payment options, including direct debit, online payment, and payment by phone. In addition, the company offers a range of energy-saving tips and advice to help customers reduce their energy bills.

Reviews

Customers have praised EDF for their competitive rates, excellent customer service, and easy-to-use online platform. Many customers have also commented on the company's commitment to sustainability and reducing their carbon footprint.

Amenities

energy efficiency
online bill payment
24-7 support
voicemail
call forwarding
call waiting
text messaging
data plan
international calling
network coverage
unlimited data
online account management

FAQ

What type of phone services do you offer?

We offer a range of phone services, including landline, mobile, and broadband packages. Our landline packages include inclusive calls to UK landlines and mobiles, while our mobile packages come with varying amounts of data, minutes, and texts. Our broadband packages offer a choice of speeds and data allowances, with the option to add on extras like TV packages.

What types of energy plans do you offer and what are the rates?

We offer a range of energy plans to suit different needs, including fixed-rate, variable-rate, and prepayment plans. Our rates vary depending on the plan and your location, but you can see the latest rates and tariffs on our website. We also offer online account management, so you can easily track your usage and bills.

What is your customer service availability?

Our customer service team is available 7 days a week, from 8am to 8pm on weekdays and 8am to 2pm on weekends. You can contact us by phone, email, or live chat, and we aim to resolve any issues as quickly and efficiently as possible. We also have a range of online resources, including FAQs and guides, to help you with common queries.

How do you ensure reliable and consistent energy supply to customers?

We work hard to ensure a reliable and consistent energy supply to our customers. We have a network of power stations, wind farms, and other energy sources that we use to generate electricity, and we invest in upgrading and maintaining our infrastructure. We also have a team of engineers and technicians who monitor the network 24/7 to detect and resolve any issues as quickly as possible. In the unlikely event of an outage, we have contingency plans in place to restore power as soon as possible.

Reviews

albert satchell

11-06-2023
Foteini Galeraki

Tried to scam and charge lots of money . Stay away

11-06-2023
Octavian Crainic

Be aware.after I switch from them I pay half on my bills.They told me smart metter display not gonna work for me but that was just a trick to steal money from my account.

18-04-2023
Faheem Jan

Every time i Have spoken to EDF they have no previous call records.They have been lying to me since a month.The most useless and unprofessional Service i have ever witnessed in my lifetime.

18-01-2023
Anna Whitehead

Wait for ages for them to answer and then they hang up!

18-12-2022
Benjy Woolley

We left EDF over 5 years ago and out of the blue they have sent us a bill, and threatened to come to our house with debt collectors for not paying our fictitious invoice. Never ever ever take an account with this firm, go with Octopus they are brilliant.

18-11-2022
Tom Smith

Being charged over 200 pounds a month on a 1 bedroom flat. I'm a lorry driver who's out 5 days a week, hate to see the price for people who are in 7 days a week. All while edf is posting record profits. You should all face the firing squad.

18-11-2022
J R

Answer the phone.

18-10-2022
Shirwan Qadir

18-10-2022
Smiling Steve

Horrendous, I call because I have a mystery text about owing £70...I am asked my postcode and house number and have been on hold for so far 17 minutes then just been hung up on

18-10-2022