Transcription Services

Eden Transcription Services

Eden Transcription Services is a UK-based company that specializes in transcription services. With a focus on IT and e-commerce, the company provides accurate and timely transcriptions for a variety of industries. Located in Penrith, England, Eden Transcription Services is committed to delivering high-quality work and exceptional customer service.

Introduction to Eden Transcription Services

Eden Transcription Services is a UK-based company that provides transcription services to clients in various industries. The company was founded in 2010 by a group of experienced transcriptionists who wanted to offer accurate and reliable transcription services to clients worldwide. What makes this company unique is its commitment to quality and its use of the latest technology to ensure fast turnaround times and high accuracy rates.

Services & Products

Eden Transcription Services offers a wide range of transcription services, including medical, legal, academic, and business transcription. The company also provides captioning and subtitling services for videos and audio files. Clients can choose from various turnaround times depending on their needs, and the company offers customized solutions for clients with unique requirements.

Location

Eden Transcription Services is located in Temple Sowerby, a small village in the Penrith area of England. The area is known for its scenic countryside and historic buildings, and it attracts tourists from all over the world. The village has several small businesses, including a post office, a convenience store, and a pub. The nearest public transportation options are the Appleby train station (6 miles away), the Penrith bus station (9 miles away), and the Carlisle train station (20 miles away).

Benefits

Customers should choose Eden Transcription Services because of its commitment to quality, accuracy, and fast turnaround times. The company uses the latest technology to ensure that transcripts are delivered on time and with high accuracy rates. The company also offers customized solutions for clients with unique requirements, and its team of experienced transcriptionists ensures that transcripts are of the highest quality.

Good to know

Customers should be aware that Eden Transcription Services adheres to strict confidentiality policies to ensure that client information is kept secure. The company also offers a satisfaction guarantee, which means that if a client is not satisfied with the final product, the company will work to make it right.

Reviews

Customers have praised Eden Transcription Services for its accuracy, reliability, and fast turnaround times. Clients have noted that the company's transcriptionists are experienced and knowledgeable, and that the company's use of the latest technology ensures that transcripts are delivered on time and with high accuracy rates. Overall, clients have been very satisfied with the services provided by Eden Transcription Services.

Amenities

computer
printer
audio recording
internet access
software
quality assurance
editing
proofreading
file conversion
data entry
technical support
customer service

FAQ

What types of audio or video files do you support for transcription?

We support a wide range of audio and video file formats for transcription, including MP3, WAV, AIFF, MP4, and more. We can work with files uploaded to our secure online platform or sent to us via email or file-sharing services.

What is your turnaround time for completed transcriptions?

Our standard turnaround time for completed transcriptions is 48-72 hours. However, we can offer expedited services for an additional fee, with turnaround times as fast as 12 hours.

How do you ensure the accuracy of transcriptions?

We employ a team of highly skilled and experienced transcriptionists who are native speakers of the target language. We also use a combination of automated and manual quality checks to ensure accuracy, including proofreading and editing by a second set of eyes.

Do you offer verbatim or edited transcriptions?

We offer both verbatim and edited transcriptions, depending on our clients' needs. Verbatim transcriptions include every word, utterance, and filler, while edited transcriptions are cleaned up for clarity and readability.

What is your pricing model for transcription services?

Our pricing model for transcription services is based on a per-minute rate, with rates varying depending on factors such as turnaround time, complexity of content, and additional services requested (such as time-stamping or speaker identification). We offer transparent pricing and will provide a detailed quote upfront based on your specific requirements.