Eden Lake
Eden Lake is a clothing and fashion company based in Saffron Walden, England. They specialize in lingerie and underwear stores, offering a wide range of products to their customers. With a focus on quality and style, Eden Lake is a go-to destination for those looking for fashionable and comfortable lingerie.
Introduction to Eden Lake
Eden Lake is a lingerie and underwear store located in Saffron Walden, England. The company was founded with the purpose of providing high-quality and stylish lingerie to women of all shapes and sizes. What makes this company unique is their focus on not only providing lingerie that is comfortable and functional but also fashionable and trendy.Services & Products
Eden Lake offers a wide range of lingerie and underwear products, including bras, panties, hosiery, and sleepwear. They also provide expert fitting services to ensure that customers find the perfect size and style for their body type. In addition, the company offers a selection of clothing and fashion accessories to complement their lingerie products.Location
Eden Lake is located on Hill St in the charming town of Saffron Walden. The town is known for its historic architecture and picturesque scenery, with many boutique shops and cafes lining the streets. Customers can expect to find a variety of businesses in the area, including gift shops, bookstores, and clothing stores. The closest public transportation options are the Saffron Walden bus station (0.2 miles), the Audley End train station (2.2 miles), and the Newport train station (3.6 miles).Benefits
Customers should choose Eden Lake because of their commitment to providing high-quality and fashionable lingerie and their expert fitting services. The company also offers a loyalty program for regular customers, as well as periodic promotions and discounts.Good to Know
Customers should be aware that Eden Lake's fitting services are by appointment only, and they are closed on Sundays.Reviews
Customers rave about the excellent customer service and high-quality products at Eden Lake. Many appreciate the personalized fitting services and the wide range of sizes and styles available. Overall, customers highly recommend Eden Lake for anyone in need of lingerie and underwear products.FAQ
What types of underwear do you offer and do you carry sizes that fit my body type?
At Eden Lake, we offer a wide variety of underwear options including bras, panties, lingerie sets, and more. We carry sizes that fit a range of body types, from petite to plus size. We believe that everyone should feel comfortable and confident in their lingerie, and we strive to provide options for all.What are your return and exchange policies for underwear purchases?
We understand that sometimes purchases may not work out, and we offer a flexible return and exchange policy for our underwear products. If you are not satisfied with your purchase, you may return it within a certain timeframe for a refund or exchange. Please see our website or contact our customer service for more details.Do you offer any eco-friendly or sustainable underwear options?
Yes, at Eden Lake we are committed to sustainability and offer eco-friendly and sustainable underwear options. We work with brands that prioritize ethical and sustainable production practices, including the use of organic and recycled materials.Do you offer any customization options for lingerie products?
We do not currently offer customization options for lingerie products. However, we are always interested in hearing feedback from our customers and may consider offering this in the future.How do you ensure customer privacy while purchasing lingerie products?
At Eden Lake, we take customer privacy and discretion seriously. All orders are shipped in plain packaging with no indication of the contents inside. Additionally, we use secure payment methods to protect your personal and financial information.Reviews
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Tracie Lavery
Amazing place, I was struggling to find comfortable underwear so popped in to see if they could help me. Within 20 mins I had everything I needed. Would highly recommend 👍🏻
28-04-2023 -
Em Smith
Outstanding customer service and personalised experience. Michelle is so welcoming, helpful and extremely knowledgeable (she knew my size immediately and offered suitable styles for me to try on). Beautiful and high quality lingerie with a wide range of styles amd brands available to suit every female. Highly recommend and shall definitely be returning. Money well spent as feel amazing in my new purchases. Thank you for such a wonderful personalised shopping experience.
28-04-2023 -
victoria williams
Luxurious and personalised. This shop offers a wide array of options which suit every body type. Michelle, tailors your visit and listens to what your preferences are. I used to use a shop in Stortford but unfortunately they went online and this was the closet for a fitting and quality products. I will be spreading the word for this hidden gem and visit soon.
28-04-2023 -
Samantha Jackson
I have been buying lingerie from Michelle at Eden Lake for over ten years and I won’t go anywhere else, which is testament to her personal service, beautiful range and her continual help and advice. Just brilliant. HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️
28-04-2023 -
F Sharp
A great experience this morning! I am so happy with my purchases. A great range of products. Wouldn’t get my bras anywhere else now.
28-03-2023 -
Kate Carter
I took my daughter to Eden Lake for her first bra fitting. I messaged before to ask if we needed an appointment but also to explain that my daughter has ADHD and ASD and was a bit nervous and worried. They were quick to reply and explained no appointment was needed and they would let Kerry in the shop know we would be coming in. We went in later that day. Kerry was just lovely and totally put my daughter at ease. Within minutes Kerry had found her the perfect bra’s! It was so quick and easy and my daughter is thrilled with them. We will definitely be going again when needed for another fitting and would recommended Eden Lake to anyone!
28-02-2023 -
Jenny Olver
I was gifted a beautiful soft pink lace underwear set from Eden Lake for Christmas. It fitted perfectly and is noticeably the softest bra I have had. I will definitely be visiting soon myself!
28-12-2022 -
Rachel Payne
What a fantastic shop to have in our town! Excellent personal customer service and fantastic choice. I will be back!
28-12-2022 -
Emily Linnane
Fantastic lingerie shop, very personal and professional service, couldn’t recommend more. Purchased several bras from here, the owner has such fantastic knowledge. After having bra issues post- pregnancy, I now have a great fitting and very comfortable bra thanks to the great customer service here!
28-12-2022 -
samantha verrall
So helpful and very polite. I have had trouble for years with my bra size and the help that I got yesterday from the owner was amazing. Bra fits perfectly. You defo get your moneys worth I will definitely shop there again
28-11-2022