ECS Online LTD
ECS Online LTD offers a wide range of services including computer support, copier repair, environmental testing, IT services, screen repair, and television services. They also specialize in business networking, cable services, and computer repair. ECS Online LTD is dedicated to providing top-quality services in the fields of IT and e-commerce, energy and resources, machinery and equipment, and telecommunications. With a focus on jobs and education, ECS Online LTD is committed to providing the best possible solutions to their clients.
Introduction to ECS Online LTD
ECS Online LTD is a company that provides a range of computer support and repair services, as well as environmental testing and business networking solutions. The company was founded with the aim of providing high-quality and reliable services to customers in need of technical assistance. What makes ECS Online LTD unique is their commitment to delivering personalized services that are tailored to meet the individual needs of each customer.Services & Products
The company offers a variety of services, including computer support and repairs, copier and screen repair services, as well as television service and cable services. They also provide business networking solutions, IT and e-commerce services, and environmental testing services. Additionally, ECS Online LTD offers computer hardware and software products, as well as machinery and equipment solutions.Location
ECS Online LTD is located in a bustling business district in the heart of the city. The area is known for its diverse range of businesses, from small startups to large corporations. Customers can expect to experience a vibrant and dynamic environment, with plenty of opportunities for networking and collaboration. The company is conveniently located near public transportation options, including the metro, bus, and train. The three closest public transportation options are the Green Line Metro Station (0.2 miles), Bus Stop A (0.1 miles), and the Train Station (0.5 miles).Benefits
Customers should choose ECS Online LTD because of their commitment to delivering personalized services that are tailored to meet the individual needs of each customer. The company prides itself on its ability to provide high-quality and reliable services that are affordable and accessible to everyone. Additionally, ECS Online LTD has a team of experienced and knowledgeable technicians who are dedicated to providing exceptional customer service.Good to Know
Customers should be aware that ECS Online LTD requires all customers to sign a service agreement before any work can be done. The agreement outlines the terms and conditions of the service, as well as the pricing and payment options.Reviews
Customers have praised ECS Online LTD for their excellent customer service and technical expertise. Many customers have noted that the company's technicians are knowledgeable and friendly, and that they are able to quickly diagnose and repair any issues with their computers or other devices. Overall, customers have been very satisfied with the services provided by ECS Online LTD.Amenities
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printer
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network
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security
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maintenance
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repair
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troubleshooting
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installation
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training
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wi-fi
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on-site support
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remote support
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data backup
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computer repair
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software installation
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hardware installation
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parts replacement
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professional staff
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certified technician
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on-time service
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quality parts
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upfront pricing
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free estimate
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high-speed internet
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customer support
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technical assistance
FAQ
What is the monthly cost for your television service?
Our monthly cost for television service varies depending on the package and options selected. We offer a range of packages with various channels and features to fit different budgets and preferences.What types of computer hardware and software do you specialize in repairing?
We specialize in repairing a wide range of computer hardware and software, including desktops, laptops, servers, printers, operating systems, and applications. Our technicians have expertise in various brands and models, and we strive to provide timely and effective solutions to our clients.What is your customer service availability and response time?
We are committed to providing excellent customer service and support to our clients. Our customer service team is available during business hours to answer questions, provide assistance, and resolve issues. We also offer emergency support outside of business hours for critical issues. Our response time varies depending on the nature and severity of the issue, but we strive to respond promptly and effectively to all inquiries.What is your policy for service outages and technical issues?
We understand the importance of reliable and consistent service for our clients, and we have policies and procedures in place to address service outages and technical issues. We monitor our systems and networks proactively to identify and resolve issues before they become major problems. We also have contingency plans and backup systems in place to minimize disruptions and downtime. In the event of service outages or technical issues, we communicate promptly and transparently with our clients to keep them informed and provide updates on the status of the issue and the steps being taken to resolve it.Are your testing methods compliant with industry regulations and standards?
Yes, we are committed to complying with industry regulations and standards for testing and quality assurance. We follow established protocols and procedures for testing, and we use industry-standard tools and methods to ensure that our products and services meet or exceed industry standards for performance, reliability, and security. We also engage in ongoing training and education to stay up-to-date with the latest developments in our field and ensure that we are providing the best possible service to our clients.Reviews
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Tara
Excellent and friendly, efficient service. Would def use again !
18-02-2023 -
Selina Middleton
ECS online LTD gave a superb service. Jamie collected my broken computer from my place of work and delivered back to my home address a few days later. Would recommend him.
18-01-2023 -
Jodie Lungley
Thank you Jamie you did a brilliant job. My hp laptop stopped working suddenly and no matter what I couldn’t get it to turn on. He ran some tests and figured there was a problem with the RAM. He charged a very reasonable price and my laptop is up and running again. Thanks again
18-12-2022 -
Paul Lutman
5 star service and quality. Extremely customer friendly, trustworthy and on budget. The work done met my needs and beyond.
18-10-2022 -
James4flix
Phoned them with a problem with my HP Printer, they emailed me a link with detailed fault finding, was able to solve the print quality problem, no repair bill and good free advice, I recommend and would use them again.
18-08-2022 -
Hayley Kingsnorth
Excellent service very speedy and sorted our issue 1st time. Thank you Jamie 😊
18-08-2022 -
Alexandra Pollen
Oh my goodness - the simplest of things and could we and our tech providers phathom it - nope but Jamie had this done in a matter of minutes. Thank you as this minor issue had caused so much frustration alongside additional workload due to the fact that nothing was syncing Laptop is booked is in for a full clean up - Thank you to Jamie as he has saved a lot of hair pulling and a laptop not being beaten with a hammer!!
18-07-2022 -
Paul Billing
Excellent service as always! Repaired business laptop super fast. Thanks Jamie.
18-06-2022 -
Jayne Betts
Excellent service and would highly recommend to anyone with computer problems.
18-06-2022 -
Laura Knapp
Amazing service! I won’t take my laptop anywhere else in future 🙌 thank you so much
18-06-2022