eCourier
eCourier is a London-based company that specializes in courier services, transportation, and shipping. With a focus on providing reliable and efficient delivery solutions, eCourier has established itself as a trusted partner for businesses and individuals alike. Operating from their location in Whitechapel, eCourier serves customers throughout the United Kingdom.
Introduction to eCourier
eCourier is a London-based courier service that was founded in 2003. The company is dedicated to providing its customers with fast, reliable, and efficient courier services. What sets eCourier apart from other courier services is that it is an environmentally friendly company. The company uses low-emission vehicles, which helps to reduce its carbon footprint.Services & Products
eCourier offers a range of courier services, including same-day courier, next-day courier, international courier, and medical courier services. The company also provides bespoke courier solutions for businesses that have specific courier needs. Customers can track their deliveries in real-time using the company's online platform.Location
eCourier's headquarters is located on the 3rd floor at 206 Whitechapel Road in London, England. The area around the company's headquarters is known for its diverse population and vibrant culture. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The company's location is easily accessible by public transportation. The closest public transportation options are Whitechapel Station (0.1 miles), Aldgate East Station (0.4 miles), and Stepney Green Station (0.4 miles).Benefits
Customers should choose eCourier because it is an environmentally friendly company that provides fast, reliable, and efficient courier services. The company's online platform allows customers to track their deliveries in real-time, which provides peace of mind. Additionally, eCourier offers bespoke courier solutions for businesses that have specific courier needs.Good to Know
Customers should be aware that eCourier is dedicated to reducing its carbon footprint by using low-emission vehicles. The company also offers a recycling program for its clients.Reviews
Customers have praised eCourier for its fast and reliable courier services. They appreciate the company's dedication to reducing its carbon footprint and its use of low-emission vehicles. Customers also appreciate the company's online platform, which allows them to track their deliveries in real-time.Amenities
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delivery tracking -
same-day delivery
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next-day delivery
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secure delivery
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insured delivery
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online ordering
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international delivery
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fragile delivery
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door-to-door delivery
FAQ
What is the estimated delivery time for standard shipping?
Our standard shipping delivery time varies depending on the destination, but it usually takes 2-5 business days within the UK and up to 10 business days for international shipping.Do you offer same-day or express delivery options?
Yes, we offer same-day and express delivery options for urgent shipments. Please contact us for more information and pricing.How do you ensure the safety and security of packages during transportation?
We take the security and safety of our customers' packages seriously. We use advanced tracking systems, tamper-evident packaging, and professional drivers to ensure that packages are delivered safely and securely.What is your policy for lost or damaged packages?
In the event of lost or damaged packages, we offer compensation up to the value of the package. Please contact us immediately if you believe your package has been lost or damaged during transit.Are there any restrictions on the size or weight of packages that you can ship?
Yes, there are restrictions on the size and weight of packages that we can ship. Please check our website or contact us for more information on size and weight restrictions.Reviews
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Cindy Peyroux
I cannot thank eCourier enough for their exceptional service in helping me retrieve my laptop from my home when I urgently needed it for an important meeting. I had accidentally left it behind and was unable to make the trip back home in time for the meeting. eCourier came to the rescue and went above and beyond to retrieve my laptop and deliver it to me promptly. Their customer service was top-notch, a special shout out to Mo, he kept me updated every step of the way and even called me the following day to see how my meeting went. Their courier was friendly, professional and ensured that my laptop was delivered safely and securely. The level of care and attention to detail that eCourier provided was outstanding, and I couldn't be more impressed with their service. If you're in need of a reliable and efficient courier company in London, I highly recommend eCourier. They truly go the extra mile to ensure customer satisfaction.
05-05-2023
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Madshinobi DE
26-01-2023
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K Ky
terrible and unhelpful service, lack of clear answers and knowledge about where is the courier and why they are not collecting booked parcels. booked collection couriers never arrives, lack of willingnes to solve the problem or other alternatives, they expect people will be waiting over 10hours at home for courier to collect the parcel total joke
26-09-2022
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Zaher A
26-08-2022
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Jondoe Gerrard
Ecourier is quite easy to find on Whitechapel high road on the side where the old Royal Mail building is. Older style building. Lifts work well.
26-05-2022
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D Risley
Critical: Quality
26-05-2022
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Simran Sidhu
Mediocre courier service which is ok for most jobs but do not use them for anything time sensitive or urgent, they've ALWAYS let us down. Calling head office never helps. If you have an urgent delivery use CitySprint or Pearl Couriers instead...or even Uber!!
26-05-2022
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Alice Wonderland
The worst courier service we have ever dealt with. Would not even rate it 1 star. Wasted 6 hours waiting for the delivery to turn up and even missed a show that we had booked outside the announced delivery window. The customer service was horrendous and they even cancelled the delivery without telling us even though my partner spoke to them on the phone 3 times and they had advised that it was definitely going to be here. At 9pm they then said they could redeliver it for midnight, at which point my partner just decided to go into London and pick it up themselves because it they needed it urgently for work. They arrived back an hour before they courier service said they could get the delivery to us. If you have to do the job of the courier service what on earth is the point of having them. Absolutely appalling.
26-05-2022
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Tony Smith
Whilst parked at the side of the road an eCourier driver drove down the road at axcessive speed, the driver then suggested that it was MY FAULT for parking there. During the discussion the driver became agressive, rude and made racist remarks towards me. I made an official complaint to the company customer services who said that they would address the matter and get back to be but they never bothered. I have attached a dashcam picture of the racist driver concerned. DO NOT DEAL WITH THIS COMPANY!!!!
26-05-2022
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christina jayne
Positive: Professionalism
26-05-2021
