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Furniture Repair & Restoration Services

Ecomaster

Ecomaster is a company based in Tamworth, England that specializes in Furniture Repair & Restoration Services and Building & Construction. Their team of experts are dedicated to providing high-quality services to their clients. Ecomaster is committed to delivering exceptional results and ensuring customer satisfaction.

Introduction to Ecomaster

Ecomaster is a company that specializes in Furniture Repair & Restoration Services as well as Building & Construction. The company was founded in 2006 and has since been providing high-quality services to its customers. What makes Ecomaster unique is their commitment to using eco-friendly materials and practices in all their services.

Services & products

Ecomaster offers a wide range of services including furniture repair, restoration, and refinishing. They also specialize in building and construction, providing services such as kitchen and bathroom remodeling, painting, and flooring installation. Customers can also purchase eco-friendly furniture and home decor items from their online store.

Location

Ecomaster is located in Tamworth, England, specifically at Hill Farm, Sutton Rd, Mile Oak, Tamworth B78 3DY. The area is surrounded by beautiful countryside and is home to several small businesses. Customers can expect to experience a peaceful and serene environment when visiting Ecomaster. The closest public transportation options include Tamworth Train Station (3.7 miles), Wilnecote Train Station (3.8 miles), and Lichfield City Train Station (4.9 miles).

Benefits

One of the main benefits of choosing Ecomaster over other companies in the same industry is their commitment to using eco-friendly materials and practices. This not only benefits the environment but also ensures that customers are receiving high-quality services that are safe for their homes and families. Additionally, Ecomaster has a team of experienced professionals who are dedicated to providing excellent customer service and ensuring that every project is completed to the customer's satisfaction.

Good to know

Customers should be aware that Ecomaster may take longer to complete projects than other companies due to their commitment to using eco-friendly materials and practices. However, this ensures that the end result is of the highest quality and is safe for the customer's home and family.

Reviews

Customers have left positive reviews about Ecomaster, praising their professionalism, attention to detail, and commitment to using eco-friendly materials. Many customers have also noted that their furniture looks as good as new after being repaired or restored by Ecomaster.

Amenities

  • amenity
    free estimate
  • amenity
    pick-up & delivery
  • amenity
    upholstery
  • amenity
    refinishing
  • amenity
    reupholstery
  • amenity
    recliner repair
  • amenity
    recliner rebuild
  • amenity
    staining
  • amenity
    touch-up
  • amenity
    structural repair
  • amenity
    parts replacement
  • amenity
    antique restoration
  • amenity
    leather repair
  • amenity
    wood repair
  • amenity
    veneer repair

FAQ

Do you provide on-site repair services or do I need to bring my furniture to your workshop?

We provide both on-site repair services and workshop repairs. It depends on the level of damage and the type of furniture that needs to be repaired or restored. We can assess your furniture and determine the best course of action.

What types of furniture do you repair and restore?

We repair and restore all types of furniture, including antique pieces, modern furniture, and even outdoor furniture. Our team has experience working with various materials such as wood, metal, leather, and fabric.

How long does the repair or restoration process typically take?

The time it takes to repair or restore furniture varies depending on the level of damage and the size of the piece. We can provide an estimated timeline after assessing your furniture. We strive to complete all projects in a timely manner without compromising the quality of our work.

Can you provide a detailed cost estimate before beginning any work on my furniture?

Yes, we provide a detailed cost estimate for all repair and restoration services before beginning any work on your furniture. Our team will assess the damage and provide you with a quote that includes all necessary repairs and materials.

Do you offer any guarantees or warranties on your repair or restoration services?

Yes, we offer a guarantee on all of our repair and restoration services. If for any reason you are not satisfied with our work, we will do everything we can to make it right. We also offer a warranty on certain repairs and materials used.

Reviews

  • Jeff Halford

    Promised a call by 6pm this evening.Not received:Very poor customer service from John Lewis and this Co who they use for repairs, failed to make contact to confirm date/time of appointment and John Lewis just as bad as they try to pass the blame onto Ecomaster when it was JL who we bought the faulty goods from!

    26-04-2023

  • Lynn Johnson

    I purchased 2 sofas from Ambrose Wilson. Delivered 26th Jan. On 13th February I reported faults on both sofas. They sent Ecomaster to check sofas. He came in and sat on each seat for a few seconds and said nothing wrong with them. I contacted Ambrose Wilson and requested another visit. Waited 6 weeks for appointment. This time I got a nice guy who really went to town on sofas. He confirmed all 5 seats were fault y. Ambrose Wilson emailed me to say they received the report from Ecomaster saying no faults found. I had the engineer's number and I rang him. He assured me that the report he submitted did not say no fault found. That he reported both sofas were faulty and said Ecomasters system wasn't working properly and it wasn't separating the reports from each job so they must have sent the wrong report. Because of Ecomaster messing up. Ambrose Wilson is refusing to to repair or remove the sofas. They want me to pay £1700 for sofas not fit for purpose. Obviously Ecomaster works in favour of the catalogue. Shame on you.

    26-04-2023

  • Tim Pearce

    Webchat always busy so reverts to email. Two emails sent over the last 5 weeks No reply or acknowledgement received.

    26-03-2023

  • Rachael Brown

    Didn't bother showing up.

    26-12-2022

  • sunny g

    Great tram

    26-10-2022

  • Jungle Sunrise

    These guys are employed and jn cahoots with ikea. Both are shocking examples of customer service, care. Please be aware, however, you have statutory rights 12 month warranty. And you have S75 Credit Act. You can stop, reverse charge using credit card chargeback. These guys are so bent, its unreal. Even the name is do bizarre. Will report to Trading Standards,who ll prob do nothing.

    26-10-2022

  • Jonathan Selby

    They did not respond to my query that I submitted through their website.

    26-08-2022

  • Jennifer Evans

    Martin came around to fix our sofa and I was very impressed. Kept us updated, friendly, polite, tidy and just got the job done. Thank you!

    26-08-2022

  • J Patel

    Sadly I cant give 0 stars. Like most others this company is fabricating the truth with IKEA therefore refusing to refund my money. Purchased a BESTA display cabinet from local store and assembled it. On assembly, I noticed the quality of the frames and panel and backboard flimsy and poorly made. The 2nd drawer from the floor and 2nd door from the top collide with each other. The doors and drawers do not align. After many phone calls and visit to IKEA local store Ecomaster was booked and was assured they will fix the issue or fill a report that the product is faulty. The chap visited for a short time and couldnt fix the cabinet because fixing one thing threw something else out of alignment. In the end, he just sighed and said he'll send a report back to IKEA - this suggested to me that the product is not fit for purpose. After many calls and emails IKEA advised me something completely different. Ecomaster did not fix the issues with the cabinet and sent a report back to IKEA to indicate its not faulty. After reading many other complaints about this company, Im wondering why IKEA and this company are in partnership. I will not be buying any furniture from IKEA and will never trust Ecomaster.

    26-06-2022

  • Claire Franklin

    Absolutely terrible repair and customer service. Take weeks to make an appointment and then give you a time different to what you have previously agreed with them so it has to be cancelled. Awful attempt at a repair which you can clearly see that has broken within hours. Avoid at all costs!

    26-05-2022