EC Forest Products
EC Forest Products is a wood supplier company located in Lewes, England. They specialize in providing high-quality wood products for building and construction purposes. With their location in the Woodland Centre, Whitesmith, they are well-positioned to serve customers throughout the United Kingdom. EC Forest Products is committed to providing excellent customer service and delivering top-notch wood products to their clients.
Introduction to EC Forest Products
EC Forest Products is a wood supplier company that has been in the industry for several years. The company's mission is to provide high-quality wood products while promoting sustainable forest management. What makes EC Forest Products unique is their commitment to responsible sourcing and their dedication to customer satisfaction.Services & Products
EC Forest Products offers a wide range of wood products for various building and construction needs. Customers can purchase timber, fencing, decking, and other wood materials that are sustainably sourced and of superior quality. The company also offers delivery services to ensure that their customers receive their orders on time.Location
EC Forest Products is located in The Woodland Centre, which is in the town of Whitesmith in Lewes, England. The area is known for its beautiful scenery and is home to several other businesses related to the construction and building industry. Customers can expect a peaceful and natural environment when visiting EC Forest Products. The closest public transportation options are Lewes Train Station (7.4 miles), Cooksbridge Train Station (3.5 miles), and Berwick Train Station (4.7 miles).Benefits
Customers should choose EC Forest Products because of their commitment to sustainable forest management. By choosing EC Forest Products, customers are supporting a company that values the environment and promotes responsible sourcing. Additionally, customers can expect high-quality wood products that are delivered on time and with excellent customer service.Good to Know
Customers should be aware that EC Forest Products only sources wood from sustainable forests. This means that customers may not find certain types of wood that are not sustainably sourced. However, this commitment to sustainability is what sets EC Forest Products apart from other wood suppliers in the industry.Reviews
Customers have been very satisfied with the quality of wood products that EC Forest Products provides. Many customers have praised the company's commitment to sustainability and their excellent customer service. Overall, customers highly recommend EC Forest Products for all building and construction wood needs.Amenities
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delivery -
showroom
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customization
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online ordering
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bulk discounts
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on-site consultation
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expert advice
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local supplier
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sustainable wood
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quality assurance
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delivery tracking
FAQ
What types of wood do you supply and what are their characteristics?
We supply a wide range of wood types including oak, pine, cedar, and spruce. Each type of wood has its own unique characteristics such as color, grain pattern, and durability. Oak, for example, is a hardwood that is known for its strength and durability, while cedar is a softwood that is resistant to rot and decay.What is your pricing structure, and are there any additional fees or charges?
Our pricing structure varies depending on the type and quantity of wood that you need. We offer competitive pricing and do not charge any additional fees or charges. We are transparent with our pricing and will provide you with a detailed quote for your order.Can you provide custom cuts or special sizes?
Yes, we can provide custom cuts or special sizes for your order. We have the equipment and expertise to cut and shape wood to meet your specific needs. Simply let us know your requirements and we will work with you to provide the custom cuts or special sizes that you need.What is your delivery or pickup process, and what are the associated costs?
We offer both delivery and pickup options for your convenience. Our delivery process is efficient and reliable, and we will work with you to schedule a delivery time that works best for you. The cost of delivery depends on the distance and quantity of wood that you need. Pickup is also available at our location in Lewes, and there are no additional costs associated with pickup.Do you offer any warranties or guarantees on your wood products?
Yes, we stand behind the quality of our wood products and offer warranties and guarantees on all of our products. We are committed to providing high-quality wood that meets your expectations and will work with you to resolve any issues that may arise. Our warranties and guarantees vary depending on the product, so please contact us for more information.Reviews
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Richard Woodgate
I can only echo S Wood's review. A 3 week lead time was promised. After getting on for two months I still haven't received my order. I've phoned them countless times and when I can get through they promise to find out what's happening and call me back - but they never do. The last time I called, they said I'd be called back in 5 minutes - that was a week ago now. I've cancelled my order today and will go elsewhere. I suggest you do too. False promises and no courtesy. Avoid.
28-06-2022
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Manami Endo
Very helpful staff and good products
28-05-2022
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Dean Armstrong
First time at this amazing timber supplier. The quality and choice of oak etc available is extensive and the oak I have bought is of a very high quality. The service provided to me was second to none, nothing was too much trouble and a quick tour of the services and available products was very welcome, also my order was great value for money. If you need any specialist timber, or even just an oak gate, this is the place to get it from, highly recommend this timber supplier.
28-05-2022
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Robin Rainton
Great place for all your solid wood needs, especially oak.
28-05-2021
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Adrian Adrian
Always friendly and helpful, doesn't matter how small the order, Paul really helpful, as are the other workers, thank you to all
28-05-2019
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Andy Hemens
Supplied some oak posts for me at very short notice. Great quality and excellent value
28-05-2018
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S Wood
Dreadful experience. These people did not have the courtesy even to respond to my polite and detailed complaint. Our telephoned order brought no response for a couple of weeks so I visited their site to find out what was happening. The order was traced, I paid in full and delivery was promised, with the assurance that a small flat-back truck would be used for the tricky entry to the rear of our premises. I stayed in all day. No delivery. Next day came a confused call from a frustrated driver, and I asked whether he had had my delivery directions. No. He was a contractor with no connection to EC Forest Products - and driving an 18-ton truck! He did manage to park near our back gate, causing a some traffic disruption to local residents. It was impossible to get an 18-tonner through the gate. He asked where was my fork lift. He said that in Terms and Conditions I would have been told I was responsible for unloading. No way did I have any such instruction - and if I had, the order would have been cancelled. The driver said he was prohibited under H and S from helping me. So (almost) single-handed I had to unload and carry 34 eight- and four-foot oak sleepers some 15 metres into our property, a total weight of 1.1 tonnes. Good job I'm only 72 and not in my eighties, isn't it, Mr ECFP? Shabby, thoughtless treatment. No more business from me. I am particularly offended by the lack of any response or apology.
28-05-2018
