Ebony Jewellers
Ebony Jewellers is a UK-based company that specializes in the sale of high-quality jewelry. They offer a wide range of services, including diamond dealing, jewelry appraisals, and repairs. In addition, they have expertise in gold mining and silversmithing. The company also provides financial services to its clients. They are committed to providing excellent customer service and ensuring that their clients are satisfied with their products and services. Ebony Jewellers is a top choice for those looking for quality jewelry and reliable services.
Introduction to Ebony Jewellers
Ebony Jewellers is a family-owned jewelry business that has been operating for over 30 years. The company has a passion for providing high-quality jewelry to its customers and prides itself on its exceptional customer service. What makes Ebony Jewellers unique is its dedication to ethical practices and sustainable sourcing of its materials. The company also has a team of skilled craftsmen who create unique and custom-made pieces for their customers.Services & Products
Ebony Jewellers offers a wide range of services including jewelry repairs, appraisals, and custom-made pieces. They specialize in diamond and gold jewelry and have a selection of stunning engagement rings, wedding bands, and other fine jewelry pieces. The company also offers financial services to help customers with financing their jewelry purchases.Location
Ebony Jewellers is located in the heart of Chichester, England on South Street. The area is known for its charming architecture, historic landmarks, and diverse range of shops and businesses. Customers can expect to find a mix of high-end boutiques, antique shops, and cafes in the area. The closest public transportation options are Chichester Bus Station (0.2 miles), Chichester Train Station (0.7 miles), and St. Richard's Hospital Bus Stop (0.5 miles).Benefits
Customers should choose Ebony Jewellers because of their commitment to ethical practices and sustainable sourcing of materials. The company also offers exceptional customer service and has a team of skilled craftsmen who create unique and custom-made pieces for their customers. Additionally, the financial services offered by Ebony Jewellers make purchasing jewelry more accessible to a wider range of customers.Good to know
Customers should be aware that Ebony Jewellers specializes in diamond and gold jewelry. The company also offers custom-made pieces, so customers should be prepared to provide their desired specifications and budget.Reviews
Customers rave about the exceptional customer service provided by Ebony Jewellers. They also appreciate the unique and custom-made pieces created by the company's skilled craftsmen. Many customers also praise the company's commitment to ethical practices and sustainable sourcing of materials.Amenities
-
engraving service
-
online shopping
-
gift wrapping
-
after-sales service
-
insurance
-
valuation
-
appraisal
-
gemology
-
authentication
-
repair
-
restoration
-
customization
-
design
-
consultation
-
on-site repairs
-
custom design
-
engraving
-
polishing
-
resizing
-
cleaning
-
watch battery replacement
-
stone setting
-
prong tightening
-
chain soldering
-
silverware
FAQ
What is your track record for responsible and sustainable gold mining practices?
At Ebony Jewellers, we do not participate in gold mining or any other mining activities. We source our gold from certified and reputable suppliers who comply with responsible and sustainable mining practices.What is your process for obtaining necessary permits and complying with regulations?
As a jewellery retailer, we do not require permits for our daily operations. However, we comply with all relevant regulations and laws related to our industry, including those governing the sourcing and sale of precious metals and gemstones.How do you work to minimize environmental impact and protect local communities?
We take our environmental and social responsibilities seriously and work to minimize our impact on the environment and support local communities. We source our materials from ethical and sustainable suppliers, recycle and reuse materials wherever possible, and support local communities through charitable donations.Does the company offer financing options for diamond purchases?
Yes, we offer financing options for diamond purchases. Customers can apply for financing through our partner financial institutions, subject to credit approval.What qualifications do your appraisers have?
Our appraisers are highly qualified and experienced professionals who hold relevant certifications and accreditations in gemology and jewellery appraisal. They undergo regular training and development to ensure they stay up-to-date with industry standards and best practices.Reviews
-
Jakub Chruscicki
We have been using Ebony's for 12 years! They have always been very helpful, professional and go above and beyond. We have always received first class service and I would definitely recommend Ebony Jewellers to anyone!
27-05-2023
-
Molly Wilby
What a lovely family run business. The staff are very helpful and attentive, always happy to assist with any request. No request is a problem to them. Aways happy to go back there as I know they will help me out.
24-05-2023
-
Martin Scaman
Terrible service. They were selling two rings for me for nearly a year Never gave an update and I think they have mislaid at least one of them. Have said they would return or buy but promised email not sent to me or my calls returned Seemed very nice but poor communication and calls to shop do not get through
24-05-2023
-
Sophie Reynolds
Such a lovely group of people who have supported our charity event with such generosity and support
14-05-2023
-
Abby Gordon
Lovely range of items. Excellent help to find the perfect gift. Had a gold bracelet altered and ready within 2 days. Highly recommend and will being back.
14-05-2023
-
Cameron Clark
A brilliant family run jewellers that go the extra mile - Ebony helped source a necklace based on pictures that I had provided
07-05-2023
-
Akil Alleyne
Best jewellers in Sussex , always friendly and FAMILY run
30-04-2023
-
Rebecca Lockwood
Best Jewellers in Sussex , lovely family run business. Always sort my repairs out and I buy all my jewellery from here . Recommend recommend
28-04-2023
-
Mlou RGN
Visited this jewellers today for my rings to be cleaned/ polished. Cian done a really good job and gave me further advice for the care of my rings. Additionally he helped me pick an eternity ring, expertly guiding me on the suitability to my current rings. We have used this jewellers numerous times and have always got first class service.
28-04-2023
-
Jamie L
Took a broken silver bracelet in to be repaired. Came back looking brand new and the cost was very reasonable indeed.
28-04-2023