Easy Cosmetic
Easy Cosmetic is a UK-based company that specializes in providing a wide range of health and beauty products. They offer an extensive selection of aromatherapy supplies, toiletries, and other beauty and wellness items. With their commitment to quality and customer satisfaction, Easy Cosmetic has become a trusted name in the industry. Whether you're looking for a new skincare routine or simply want to pamper yourself, Easy Cosmetic has everything you need.
Introduction to Easy Cosmetic
Easy Cosmetic is a UK-based company that provides a unique range of health and beauty products. Founded in 2010, the company has been providing customers with high-quality and innovative cosmetics for over a decade. Easy Cosmetic prides itself on being a pioneer in the aromatherapy supply stores industry, and it has become a go-to shop for customers looking for natural and eco-friendly cosmetic products.Services & Products
Easy Cosmetic offers a wide range of products, including skincare, haircare, and makeup products that are natural, organic, and cruelty-free. The company also provides an extensive range of aromatherapy supplies, including essential oils, candles, and diffusers. Easy Cosmetic's products are carefully selected to meet the needs of customers who are looking for high-quality products that are also environmentally-friendly.Location
Easy Cosmetic is located in Winchester, a historic city in south-central England. The shop is situated on Winnall Valley Road, in a busy area with a mix of shops and businesses. Customers can expect to find a variety of health and beauty shops, toiletries stores, and other shops and shopping options in the area. The closest public transportation options to the shop are the Winchester Train Station, which is about 2 miles away, and the Winchester Bus Station which is about a mile away. There is also a bus stop right outside the shop.Benefits
Easy Cosmetic provides a unique shopping experience for customers who are looking for natural and eco-friendly cosmetics. The company's products are carefully selected and tested to ensure that they are of high quality and meet the needs of customers. Easy Cosmetic also offers exceptional customer service, and its staff are knowledgeable about the products they sell and are always available to assist customers.Good to know
Customers should be aware that Easy Cosmetic's products are natural and organic, which means that they may have a shorter shelf life compared to products that contain synthetic ingredients. Customers are advised to check the expiration dates of the products before purchasing them.Reviews
Customers have praised Easy Cosmetic for its high-quality products and excellent customer service. Many customers have also appreciated the company's commitment to using natural and eco-friendly ingredients. Overall, Easy Cosmetic has received positive reviews for its unique range of products and exceptional customer service.Amenities
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essential oil
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diffuser
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carrier oil
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aromatherapy candle
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bath salt
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massage oil
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aromatherapy spray
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aromatherapy soap
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aromatherapy lotion
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aromatherapy gift set
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massage
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aromatherapy
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online shopping
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credit card payment
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air conditioning
FAQ
What type of essential oils do you offer and are they pure and all-natural?
We offer a wide variety of essential oils, including lavender, peppermint, eucalyptus, and many more. All of our oils are 100% pure and all-natural, with no additives or synthetic ingredients.How do you ensure the quality and safety of your products?
We take quality and safety very seriously at Easy Cosmetic. We source our ingredients from reputable suppliers and use rigorous testing and quality control measures to ensure that our products meet our high standards. Additionally, we adhere to all relevant safety regulations and guidelines.Do you offer any discounts or loyalty programs for frequent shoppers?
Yes, we do offer discounts and loyalty programs for our frequent shoppers. We have a rewards program that allows you to earn points for your purchases, which can be redeemed for discounts on future orders. Additionally, we occasionally offer special promotions and sales to our loyal customers.Do you have trained staff available to offer advice on which products are best for my specific needs?
Yes, we have a team of knowledgeable and friendly staff who are available to offer advice and guidance on which products are best suited to your specific needs. Whether you're looking for a specific type of essential oil or need help choosing the right skincare product, we're here to help.What are your store hours and locations?
Our store is located at 1 Winnall Valley Rd, Winchester SO23, United Kingdom. We are open Monday to Saturday from 9am to 6pm, and on Sundays from 10am to 4pm. We also have an online store that is open 24/7 for your convenience.Reviews
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Qutlu Xann (Sato)
They don’t even know what are they selling. I took a week to convince their customer service about wrong product shipment. Do not waste your time with them.
21-05-2023 -
vass emoke
07-05-2023 -
Gudrun Knuf
(Translated by Google) Order, shipment goods quickly and in top condition. Even a return with a refund of the money was processed quickly and easily. Nice, helpful customer service. Once again I am very satisfied. (Original) Bestellung, Sendung Ware schnell und in Top Zustand. Sogar eine Rücksendung mit Rückerstattung des Geldes problemlos und schnell abgewickelt. Netter, hilfreicher Kundenservice. Bin zum wiederholten Male sehr zufrieden.
30-04-2023 -
S S
(Translated by Google) Ordered goods received on time. Unfortunately the contents were damaged and leaked. Received a replacement without hesitation after email and photos. (Original) Bestellte Ware pünktlich erhalten. Leider war der Inhalt beschädigt und ausgelaufen. Nach Email und Fotos anstandslos Ersatz erhalten.
28-04-2023 -
Puchi maus
(Translated by Google) Advise everyone against ordering online there! I received a perfume that was obviously already used. It was probably a return. I didn't think it was bad. But the bad thing is: the content is diluted! Now they say I'm lying and have my rating on Trustpilot deleted etc. Keep your hands off the shop! (Original) Rate jedem von Onlinebestellungen dort ab! Ich habe ein Parfum erhalten, welches offensichtlich schon benutzt war. Hat sich vermutlich um eine Retoure gehandelt. Fand ich nicht schlimm. Schlimm ist aber: Inhalt ist verdünnt! Nun sagen die ich lüge und lassen meine Bewertung bei Trustpilot löschen usw. Lasst die Finger von dem Shop!
28-03-2023 -
German Krutov
(Translated by Google) That's a catastrophe! I ordered the perfume for 35 euros. The parcel was dropped off at the parcel station. When I took out the package, I discovered that it was empty. I have contacted easyCOSMETIC customer service. They told me to go to the post office and report the case and take pictures of all the documents and send them back to customer service. I did it all Now I get an email from easyCOSMETIC customer service that a stamp from the post office is missing on my document and therefore customer service can no longer process my case. The post lady says to put the stamp only on the back of the document (and I've already taken the photo of it, but it's not enough for customer service)... What should I do now? It can't be that I have to invest so much of my private time for a small order. (Original) Das ist eine Katastrophe! Habe das Parfüm für 35 Euro bestellt. Das Paket wurde an Paketstation abgelegt. Als ich das Paket herausgenommen habe, habe ich entdeckt, dass es leer ist. Ich habe mit easyCOSMETIC Kundenservice kontaktiert. Sie haben mir gesagt, dass ich zu Post gehen soll und da den Fall melden und alle Dokumente fotografieren und zurück an Kundenservice schicken. Ich habe es alles gemacht. Nun bekomme ich eine Mail von easyCOSMETIC Kundenservice, dass auf meinem Dokument ein Stempel vom Post fehlt und somit kann Kundenservice weiter meinen Fall nicht bearbeiten. Die Mitarbeiterin des Posts sagt, dass der Stempel nur auf die Rückseite des Dokuments platziert werden soll (und das Foto davon habe ich schon gemacht, es reicht aber für den Kundenservice nicht)... Was soll ich jetzt machen? Es kann doch nicht sein, dass ich für eine kleine Bestellung so viele meine private Zeit investieren muss.
28-01-2023 -
Matthias Müller
(Translated by Google) Never again !!! I ordered goods for over 200 euros and received them properly within a short time. One of the products was no longer in the original packaging when it was delivered, was not sealed and was probably already used. I duly returned this product and received the following email: (...) "After a thorough examination of your return, it was noticed that the goods you sent back had been opened and used. We would therefore have to charge you a 100% value replacement. In order to convince you of our first-class service, we will refund the purchase amount of the product using the payment method you have chosen. Please note that this goodwill solution is only granted once." (...) That's just cheeky and bottomless. The product was neither unpacked nor used by me. This was not even 15% of the total value of my order, I have never experienced anything like that. Once and never again. Send the customer used goods and end up blaming the same customer, absolute NO-GO. And you're wondering why Amazon is going to dump everything, seriously? You won't see my money in the future, easyCOSMETIC. (Original) Nie wieder !!! Habe für über 200 Euro Ware bestellt, diese auch ordnungsgemäß innerhalb kurzer Zeit erhalten. Eines der Produkte war bei der Lieferung nicht mehr originalverpackt, nicht verschweißt und wohl bereits gebraucht. Dieses Produkt habe ich ordnungsgemäß zurückgesendet, daraufhin erhielt ich folgende E-Mail: (...) "nach eingehender Prüfung Ihrer Rücksendung ist aufgefallen, dass die von Ihnen zurück gesendete Ware geöffnet und in Gebrauch genommen worden ist. Somit müssten wir Ihnen einen 100%igen Wertersatz berechnen. Um Sie dennoch von unserem erstklassigen Service zu überzeugen, werden wir den Kaufbetrag des Produktes über das von Ihnen gewählte Zahlungsmittel erstatten. Bitte beachten Sie, dass diese Kulanzlösung nur einmalig gewährt wird." (...) Das ist einfach nur frech und bodenlos. Das Produkt wurde von mir weder ausgepackt noch gebraucht. Es handelte sich hierbei nicht mal um 15 % des Gesamtwerts meiner Bestellung, sowas habe ich noch nie erlebt. Einmal und nie wieder. Dem Kunden gebrauchte Ware schicken und am Ende die Schuld demselben Kunden in die Schuhe schieben, absolutes NO-GO. Und ihr wundert euch, dass Amazon alles platt macht, ernsthaft? Mein Geld seht ihr in Zukunft nicht mehr, easyCOSMETIC.
28-01-2023 -
Anja Schwan
(Translated by Google) The adhesive strip on the packaging of one gift set I received was severed, and the inner cardboard was torn and damaged. There was a suspicion that the goods had been returned. After my complaint, I was informed that DHL had damaged the goods, although the package was intact on delivery. They dismissed the blame and made me out to be a liar. One star is still not enough for these fraudulent machinations (Original) Bei einem Geschenkset meiner Lieferung war der Verpackungsklebestreifen durchtrennt, die innere Pappe eingerissen und beschädigt.Der Verdacht lag nahe, dass es sich um retounierte Ware handelte. Man teilte mir nach meiner Beschwerde mit, DHL habe die Ware beschädigt, obwohl das das Päckchen bei Lieferung unversehrt war. Man wies die Schuld von sich und stellte mich als Lügner hin. Ein Stern ist noch zu wenig für diese betrügerischen Machenschaften
28-01-2023 -
Frank
(Translated by Google) Everything was super and ordered on December 29th and on December 30th the goods were simply found at Hammer Stamm Shop (Original) Super alles top und am 29.12 bestellt und am 30.12 war die ware da einfach Hammer Stamm Shop gefunden
28-01-2023 -
Claudia Fluri
(Translated by Google) I ordered 2 products in the premium price range and only 1 product was delivered to me. After contacting customer service several times, I was finally informed that the packing station was under video surveillance and that this expensive product had been packed and that I had to pay for it. Absolutely customer unfriendly! I am now supposed to pay CHF 150 for a product that I never received. Absolute cheek and dubious! Once again, I received no response to my renewed written insistence. (Original) Ich habe 2 Produkte im Premiumpreisbereich bestellt und nur 1 Produkt wurde mir geliefert. Nach mehrmaligem Kontaktieren des Kundendienstes wurde mir dann schlussendlich mitgeteilt, dass die Verpackungsstation videoüberwacht sei und dass dieses teure Produkt eingepackt wurde und ich dieses bezahlen muss. Absolut kundenunfreundlich! Ich soll nun CHF 150 bezahlen für ein Produkt, das ich nie erhalten habe. Absolute Frechheit und unseriös! Auf mein erneutes schrifIiches Insistieren habe ich wiederum keine Antwort erhalten.
28-11-2022