Eastbrook Company
Eastbrook Company is a building and construction company based in Gloucester, England. They specialize in providing high-quality patio enclosures and shower doors to their clients. As a trusted supplier in the industry, Eastbrook Company is committed to delivering exceptional customer service and top-notch products.
Introduction to Eastbrook Company
Eastbrook Company has been providing quality products and exceptional services to its customers for over 30 years. The company was founded with a mission to offer innovative and sustainable solutions for building and construction. Eastbrook Company is unique in its approach towards customer satisfaction, and it is evident in the products and services they offer.Services & Products
Eastbrook Company is a one-stop-shop for all your building and construction needs. They offer a wide range of products, including patio enclosures, shower doors, and various other building materials. They also provide installation and repair services to ensure that their customers' needs are met with the utmost care and attention.Location
Eastbrook Company is situated at 2 Eastbrook Rd, Gloucester GL4 3DB, United Kingdom. The area is bustling with various businesses, including restaurants, cafes, and shops. Customers can expect to have a pleasant experience while visiting the company. The closest public transportation options are Gloucester Bus Station (1.3 miles), Gloucester Train Station (1.5 miles), and St. James Bus Station (1.7 miles).Benefits
Eastbrook Company stands out from its competitors by offering its customers high-quality products and exceptional services. Their team of experts is dedicated to ensuring that customer needs are met with the utmost care and attention. They also offer competitive pricing, ensuring that their products and services are accessible to everyone.Good to Know
Customers should be aware that Eastbrook Company only operates in the United Kingdom. Additionally, they may have limited availability during peak seasons, so it is recommended to book in advance.Reviews
Customers have praised Eastbrook Company for their exceptional customer service and high-quality products. They appreciate the team's attention to detail and the transparency throughout the process. Overall, customers highly recommend Eastbrook Company for all their building and construction needs.FAQ
Do you offer any warranties or guarantees on your products and services?
Yes, we offer warranties and guarantees on our products and services. Our warranties and guarantees vary depending on the product and service, so please contact us for more information.How do you handle any issues or concerns that may arise during or after the installation process?
We have a dedicated customer service team that is available to handle any issues or concerns that may arise during or after the installation process. We pride ourselves on providing excellent customer service, so please do not hesitate to contact us if you have any concerns.Are your shower doors made of tempered glass?
Yes, all of our shower doors are made of tempered glass. We believe that tempered glass is the best and safest option for shower doors, and we are committed to providing high-quality products to our customers.What is your process for installation?
Our installation process varies depending on the product and service, but in general, we follow a strict process to ensure that the installation is done correctly and efficiently. We will provide you with a detailed plan for the installation process before we begin, and we will be available to answer any questions you may have.Do you offer any warranties or guarantees on your products and services?
Yes, as mentioned earlier, we offer warranties and guarantees on our products and services. Our warranties and guarantees vary depending on the product and service, so please contact us for more information.Reviews
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Geraldine Webster
Brilliant company to use.. Next day delivery service is fantastic easy to use and 99% of the time items are in stock. Cant fault the company and our rep Tim he is always helpful and kind and will go out of his way to get you what you need. I will always use this company! Thankyou
01-01-1970
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trend bathrooms
Eastbrook are a fantastic company to deal with, very good stock levels, great delivery service and professional sales representatives. If you have an odd request from a customer you can say with confidence that Eastbrook do it. we have dealt with Eastbrook in some form for over 20 years now and they have only got better. keep up the good work.
05-05-2023
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Mel Webb
Great range of products available the website is very easy to use and they offer next day delivery, Tim our rep is great would defiantly recommend.
26-04-2023
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Michael Porter
I have been working directly with customers for the last 19 years of my life. The treatment I have received from Eastbrook as their customer has been the worst I have ever experienced. I am never going to deal with Eastbrook ever again.
26-03-2023
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Mike Harvey
Initially happy with the product, but the shower tray has yellowed badly only after a few years in place. When our plumber approached Eastbrook they have told him that this is due to UV Damage(!) However we have now spent £200 to fix this issue and been told that UV damage is unlikely and probably down to an issue during manufacture. Attached a photo, this was installed as a white shower tray believe it or not!
26-03-2023
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Stewart Woodruff
Great choice of bathroom equipment
26-12-2022
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Pete Honeywell
What a shower - beware! We've just spent an entire year as retail customer attempting to get Eastbrook to resolve a leaking shower screen. The retailer we bought through asked us to deal direct after they failed to get the problem resolved. After many photographs and descriptions of the problem (large puddle on the bathroom floor after every shower), we were sent a replacement. The fitter took one look and said it was pointless installing the replacement as the deflector over the hinge was bent out of shape. Eastbrook told me that it was because the shower head was too close to the screen, or the pressure was too great we shouldn't expect any more of a shower screen than we would of a shower curtain! When I pointed out that we had another shower in the house that functioned perfectly with a hinged door the account manager eventually stepped in to offer a refund. We've replaced the screen with another from another supplier and have a 100% dry floor now - finally.
26-12-2022
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Matty Jones
26-08-2022
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H Smith
Lies and False Promises Should be No Stars 4 towel rails supplied all faulty - No Customer Service - just false promises and lies and after weeks of calls no sign of a replacement or offer of compensation. AVOID THIS COMPANY AT ALL COST. Hi Emma More than 3 weeks to post a reply?? Surely you are having a laugh at my expense with your reply to - get in contact with you !!! As you must know, I and the company I bought the Towel Rail through have spoken to you and many others at your company over many weeks with no satisfactory response from you or anyone else at your company and my original comments still apply. Your request to email you is obviously "Just for Show" . Try offering me some compensation for all the delays and cost to my bathroom refurbishment. Actions Speak Louder Than Words !!!
26-07-2022
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Nigel Savage
3 shower trays on a row damaged that are going onto a customers house. Who pays the bill for me standing around am waiting? Me. That’s who. Won’t be spending thousands in your suites anymore
26-07-2022
