Eastbourne Energy

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Reviews

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  Claire Sellwood

  Lee and his team did an outstanding job with our installation. All of our many questions were promptly answered and we really feel that Lee provided the best solution for our needs. Excellent service throughout the whole process.

  19-05-2023
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  Mary Ellison

  Excellent customer service, Lee advised on the best package for our energy use and property, he explained everything in detail. Very professional and personable. The installation team were very efficient and friendly. We are extremely happy with the service & instal, we are already saving massively on our electricity bill and signed up to Octupus on Lee’s advice, we get paid a good rate to export energy.

  12-05-2023
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  Tom Proctor

  Lee and his team couldn’t have been more helpful, patient and professional. Pre-sales, installation, and post-sales support have all been brilliant. Lee has fielded lots of detailed questions from me, giving me all the confidence I needed to commit. Ultimately I chose his quote because it was the best system. Others couldn’t fit as many panels on the prime south-facing roof, or overspecced on things like micro inverters on an unshaded roof, or used overpriced batteries like a Tesla powerwall or poor quality brands. There were slightly cheaper quotes available (as well as more expensive) but as well as the good design it also helped that they were local and weren’t too pushy or sales-y. I was also very keen to use Perlight panels because they were one of the very few tier 1 panel brands where I couldn’t find links to Uyghur forced labour camps. Lee accommodated this request without a problem. I highly recommend looking up the study “In Broad Daylight: Uyghur Forced Labour and Global Solar Supply Chains” if you would like to avoid supporting the unethical parts of the supply chain. The installation team did a very thorough and tidy job, and went above and beyond to make sure I was happy with everything on the day. This included a couple of small last minute changes. The cable run was difficult but they were able to hide it entirely in the attic and walls so everything looks super neat. In short, I’m very happy with my new system, and I am very happy I chose Eastbourne Energy!

  26-04-2023
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  Lisa Cruse

  After a dreadful experience with some rogue traders who charged me nearly £2000 to service my solar installation, but actually left it not working and with broken tiles on my roof, Lee came to my rescue after being recommended by an acquaintance. Lee was prompt, helpful and so concerned about the “work” that had not been undertaken I was put at ease straight away.  Lee worked at getting my current battery working again and gave good advice on how to try and reclaim the money paid to the original traders. Lee’s employees were lovely, they were tidy, even putting dust sheets over all carpets and explaining what they were doing.  Today Lee came to install the software on to my iPad and took time to show me how to use it to check power in the system. Assuring me that if there were to be a problem the software would immediately notify him so it could be dealt with promptly.

  26-03-2023
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  chiara di giorgi

  Best service ever!! Professional, open to tweaks of the project , great in communication and follow up of the installation .

  26-03-2023
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  Mr B

  The installation was carried out with professionalism and politeness from the installers. The work was very neat and they cleaned up as they went. Happy to explain what they were doing and kept me informed of progress. Very appreciative of a hot drink :)

  26-03-2023
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  Colin Chatfield

  Lee and his Team did an excellent job installing our Solar and Battery System. . The quality of the work from both the electricians (Craig and Brad), and the panel team (Phil, Jordan and Josh) was excellent. It really was a pleasure to have them working at our property, and even in February 2023, we are already reaping the benefits of the install. As a keen & competent DIYer, we rarely have contractors working on our house, and after watching YouTube installs for a few months before going ahead with the project, I had a good idea of what make and size of system we were wanting. We contacted Lee after a recommendation from friends, and at the initial meeting with him, I felt totally relaxed with his knowledge and approach to the install. By the end of the meeting he’d already answered my list of many questions, agreed with my choice of system, and where the system would be best installed. From start to finish, Lee and his Team were pro-active and efficient, keeping me informed of progress during the build up, and during the install they were prompt, courteous, respectful, and friendly toward me and my wife. After each day, the areas of work were left clean and tidy. I was extremely interested in all aspects of the install, and the team were happy for me to ask as many questions as I wanted, without ever feeling that I was interfering. We have 12x 4.25kW panels, with a 5kW Givenergy Gen2 Hybrid Inverter, 2x 5.2kW Givenergy Batteries, and a MyEnergi Eddi for water heating with surplus power.

  26-03-2023
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  matt jarrett

  Great installation courtesy of Eastbourne Energy. From start to finish Lee and his team provided an excellent service. We were given different options and explained all scenarios which would fit our energy usage best. We ended up going with a givenergy 6.4kwh with 19kwh storage. Can’t be more happy and would highly recommend. Also aftercare is first class with lee personally keeping watch over new system to make sure everything is as should be.

  26-02-2023
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  Angela Jullings

  Lee and his team were professional and on time. From start to finish, Lee has been very informative in all manner of ways - from the PV panels themselves to batteries, storage, apps, the best energy tariffs, EV chargers, etc. We're very happy with the service and the system installed. We have 18 panels and a 9KW battery, as well as an EV charger. Lee's knowledge is commendable. Nothing was too much trouble for him or his highly competent team. The personal service from this small, independent company is excellent - even after installation, with Lee monitoring the new installation and answering any questions we might have had. Highly recommend.

  26-01-2023
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  James Milnes

  Really good installation from Eastbourne Energy, they were all done in 2 days and were considerate when routing the cables to keep them as discrete as possible. The panels are already saving us money despite it being mid-winter.

  26-12-2022