East Dean Kennels & Cattery
East Dean Kennels & Cattery is a pet boarding facility located in Ashford, England. They specialize in providing a comfortable and safe environment for pets, including dogs and cats. Their services include boarding kennels for pets, ensuring that they are well taken care of while their owners are away. East Dean Kennels & Cattery is dedicated to providing the best possible care for pets, ensuring that they are happy and healthy during their stay.
Introduction to East Dean Kennels & Cattery
East Dean Kennels & Cattery has been in business for over 50 years, providing top-notch care for pets in the Ashford area. The kennel was originally founded by a family of animal lovers who wanted to create a safe and comfortable environment for pets while their owners were away. What sets this company apart is their commitment to ensuring that every pet in their care is treated like family.Services & products
East Dean Kennels & Cattery offers boarding services for cats and dogs, as well as dog grooming services. They have spacious kennels and catteries to accommodate a variety of pets, and their experienced staff ensures that each pet receives personalized attention and care. They also sell a variety of pet products, including food, toys, and accessories.Location
East Dean Kennels & Cattery is located on Smarden Rd in Headcorn, a beautiful rural area of Ashford. The area is known for its picturesque countryside and quaint villages. There are several other businesses in the area, including farms and local shops. The nearest public transportation options are Headcorn Train Station (2.6 miles), Pluckley Train Station (5.7 miles), and Ashford International Train Station (8.5 miles).Benefits
Customers should choose East Dean Kennels & Cattery because they offer a safe and comfortable environment for pets, with experienced staff who are passionate about animal care. They also offer a range of services, including grooming and pet products, making them a one-stop-shop for pet owners. Additionally, their location in the beautiful countryside of Ashford provides pets with a peaceful and calming environment.Good to know
Customers should be aware that East Dean Kennels & Cattery requires all pets to be up-to-date on their vaccinations before boarding. Additionally, they recommend that customers book their pets' stays in advance to ensure availability.Reviews
Customers rave about the care their pets receive at East Dean Kennels & Cattery. They appreciate the personalized attention and love that the staff gives to each pet. Customers also appreciate the cleanliness of the facilities and the peace of mind they have knowing their pets are in good hands.FAQ
What is your daily routine for caring for pets at your boarding kennel?
At East Dean Kennels & Cattery, we have a strict daily routine for caring for pets. We provide fresh water and food daily, and clean their living quarters at least twice a day. We also make sure to give them plenty of attention and playtime.How often do you exercise pets during their stay?
We believe exercise is important for pets' health and wellbeing. We make sure to give dogs at least two walks a day, and provide plenty of playtime in our outdoor areas. Cats have access to our indoor play areas, and we also provide toys and scratching posts for their entertainment.What is your policy for administering medication to pets?
We understand that some pets may require medication during their stay with us. We have trained staff who are able to administer medication as needed, following the instructions provided by the pet's owner. We also keep detailed records of when medication is given.What is your process for ensuring the safety and security of pets at your boarding kennel?
The safety and security of pets is our top priority at East Dean Kennels & Cattery. We have secure fencing around our outdoor play areas, and all living quarters are kept clean and secure. We also have a 24-hour surveillance system in place to monitor the premises. Additionally, our staff are trained in pet safety and first aid.Reviews
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Kevin Russell
26-04-2023
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Katrina Phipps
Was hoping to book my dog and 2 cats in for two separate stays this year but will not be using this kennels. On their website it stated that you can visit the kennels to have a look around without having to book. I have now been turned away on two occasions over 2 days. On my first visit I was told to come back the following day between the hours of 11am and 3pm as it’s a quieter time for staff and they would be able to show me around the kennels and cattery. I attended the following day to be turned away again because there was only one member of staff running the entire kennels/cattery and they are too busy. I was told to come back another time or to wait until they had finished their jobs, to be given ‘the quickest visit they’ve ever given’. It also states on their website they have a heated rubber matted play barn for older dogs to use, when I asked about this for my dog to use after mentioning she is a 12yo Labrador who is completely blind and going deaf, I was told they wouldn’t let her use it as it’s for very old sick dogs that need to be isolated from other dogs. Generally a lab’s lifespan is 10-12years, so maybe she has to be practically dying to use their heated barn. I personally think there should be more than one member of staff running a kennel, as both times I’ve visited there has only been one person responsible for all those cats and dogs.
26-03-2023
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Everett kirk
Collected daughters black lab, very nice friendly people,
26-02-2023
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Denise Macey
26-12-2022
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Sarah H
My dog absolutely LOVES it here. So much so that I am thinking of checking myself in for a night to see what I'm missing out on! We can't even mention the word 'kennel' at home now as he gets so excited. Amy, Debbie and staff are fabulous and extremely caring. The only people we trust with our boy.
26-11-2022
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peter warrington
3rd time of using the kennels and our dogs are always happy to go there and if the dogs are happy I can enjoy my holiday.
26-10-2022
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Mary Colthurst
Amy and the staff are so wonderful and caring.
26-10-2022
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Steve Rogers
26-09-2022
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Jon Southon
Very happy with our first experience at Eastdean my boy came back full of life and very content. Friendly and knowledgeable staff going the extra mile!
26-07-2022
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Shelagh Foster
Great kennels in a rural setting. Any was extremely accommodating and managed to fit us in at very short notice. She’s always contactable and responsive to emails which is good as we were delayed coming back from London and had to arrange a later collection. Fees are extremely reasonable. Kennel is secure, spacious with its own run. Will definitely use again.
26-06-2022
