Eagle Security Solutions Ltd
Eagle Security Solutions Ltd is a leading company in the field of security systems and electronics. They specialize in providing burglar alarm stores, security system installers, and security system suppliers. With a focus on emergency situations, they offer top-of-the-line machinery and equipment to ensure the safety of their clients. Based in London, England, Eagle Security Solutions Ltd is committed to providing the highest quality products and services to their customers.
Introduction to Eagle Security Solutions Ltd
Eagle Security Solutions Ltd is a security systems company located in London, England. The company was established in 2010 with a vision to provide top-notch security solutions to their clients. What makes this company unique is their commitment to providing tailor-made security solutions that meet the specific needs of their clients. They have a team of highly trained professionals who are dedicated to ensuring that their clients feel safe and secure.Services & products
Eagle Security Solutions Ltd offers a range of security services and products for their clients. They specialize in the installation of security systems such as burglar alarms, CCTV cameras, access control systems, and fire alarms. They also supply security systems to clients in need of such products. In addition, they provide emergency services to clients who require immediate assistance in case of a security breach.Location
Eagle Security Solutions Ltd is located in London, specifically at 162 Trafalgar Rd, London SE10 9TZ. The company is situated in a bustling area of London, with many other businesses in the same industry. The area is easily accessible by public transportation, with the closest options being the Greenwich Station, Cutty Sark DLR Station, and Maze Hill Station, all within a 10-minute walking distance.Benefits
One of the major benefits of choosing Eagle Security Solutions Ltd is their commitment to providing customized security solutions for their clients. Their highly trained professionals ensure that clients receive the best possible service, which includes the latest security technologies, affordable pricing, and exceptional customer service. Clients are also assured of timely response in case of emergencies.Good to know
Clients should be aware that Eagle Security Solutions Ltd specializes in security systems, electronics, and machinery & equipment, and may not offer other services outside of their area of expertise.Reviews
Customer reviews of Eagle Security Solutions Ltd have been positive, with clients commending the company for their excellent customer service, professionalism, and timely response in case of emergencies. Many clients have also expressed satisfaction with the customized security solutions provided by the company.FAQ
What types of security systems do you offer for businesses and homes?
We offer a range of security systems for businesses and homes, including burglar alarms, CCTV systems, access control systems, and fire alarms. We can customize our systems to meet the specific needs of your property and provide you with the best security solution.Can your systems be customized to fit the specific needs of my property?
Yes, we can customize our security systems to fit the specific needs of your property. Our team of experts will assess your property and design a security system that meets your requirements and budget.Do you offer any warranty or guarantee for your alarm systems?
Yes, we offer a warranty and guarantee for our alarm systems. We stand behind the quality of our products and services, and we are committed to ensuring your complete satisfaction.What is the process for installation and set-up of the security system, and how long does it typically take?
Our installation process is quick and efficient. Our team of professional technicians will install and set up your security system with minimal disruption to your daily routine. The time it takes to install and set up the system will depend on the complexity of the system and the size of your property.Can you provide references or testimonials from previous clients who have used your security system services?
Yes, we can provide references and testimonials from previous clients who have used our security system services. We are proud of the work we do and the relationships we have built with our clients over the years. We would be happy to share their feedback with you.Reviews
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richardlondon43
Good service, Good price, I highly recommend them
26-11-2022
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Andrew Shea
Very unprofessional still waiting for call back on a service to be booked in
26-10-2022
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A Casaki
Beat Service ,professional job done with experience engineering and technicians I do recommend it with five star service
26-10-2022
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Swikruti Kar
26-05-2022
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Dan Ridden
Positive: Professionalism, Quality, Responsiveness Service: Technical support
26-05-2021
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Sandra Edmonds
Eagle security solutions installed a new house alarm system for me, the gentleman I spoke with in the office was very knowledgeable and helpful, the installation itself was carried out professionally, the engineer was very pleasant and took his time to explain the operation of the system to me in details. The engineer left me the user guide and the copies of the installation papers with the company's contact details on a sticker. Would gladly recommend.
26-05-2021
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Emmanuel Sergie
The engineer was courteous, the installation was tidy and professional. Great service!
26-05-2020
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Beatrice Goater
I would caution anyone from using this company. From looking at the Google reviews after they visited my property, I was surprised to see 5* reviews posted by not only the engineer who attended my job, but also from his wife (Francisco Branco & Rosa Branco)! As such, I would personally not rely on any of the 5* reviews to be genuine given two of the eight 5* reviews are certainly fake. The remaining 6 reviews are all very dissatisfied customers leaving 1* reviews! Please take care when considering this company, I wish I had known this before allowing them to touch my alarm system. With respect to the work carried out at my property, the first question I posed to the engineer Francisco was to verify that he knew the system. He confirmed he did, so I allowed him to go ahead with the service. Francisco left the system completely dysfunctional - the siron was not working after Francisco left, the door contact sensor was working only intermittently, as were the PIRs. The first time I entered the 'armed' property after this 'service', the alarm did not trigger at all! I managed to stay in the property for 3 hours with the alarm supposedly armed and not once did it trigger! Also, during the 'service', I asked Francisco to help me to connect the alarm to the wi-fi. Francisco advised me that the model we have is not wi-fi enabled, which I questioned but he assured me, the module was present in the system as default but the model we have cannot connect to wi-fi. After spending some time reading through the user manuals a couple of days later I was mysteriously able to connect it to the wi-fi myself! I was then able to log through the event logs for the alarm and could see the alarm would regularly have 'supervision loss' issues, which is a sign that the batteries are no longer working on the wireless detection devices (door contact & PIRs). I had just paid Francisco £5 per battery for these to be replaced, so there should not be an issue with them for at least another 12 months now! Francisco however installed dirty second hand batteries from a dirty spare parts bag, and charged me considerably more than the retail price for new! I can write this review now that the system is all functioning correctly following replacement of batteries for new. I also realised that Francisco had deactivated the siron, so this has now been reinstated and working correctly again. I have phoned Eagle to let them know of my complaint and requested a refund for the service that was not carried out with reasonable skill. I was advised to email them. I did this on 19th Dec, no response. I then followed up again by letter posted to them dated 17th Jan, and again have had no response. I have emailed yet again 31st Jan - no response! Please do not use this company. They charged us a lot of money and only created problems with our alarm system which we have had to spend time and further expense on rectifying. Really disappointed with their lack of response to our complaint, and hope that this review will at least avoid others from being in the same situation.
26-05-2020
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Gayane C
26-05-2019
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Michael
Good knowledge of the product and excellent customer service. Happy customer!
26-05-2019
