E S Pipelines Ltd
E S Pipelines Ltd is a company based in Leatherhead, England. They specialize in Electric Utility Manufacturers and Energy & Resources.
Introduction to E S Pipelines Ltd
E S Pipelines Ltd is a company that specializes in manufacturing electric utility products. The company has been in business for over 20 years and has a history of providing high-quality products to its customers. What makes E S Pipelines unique is their commitment to sustainable energy and reducing their carbon footprint.
Services & Products
E S Pipelines offers a range of products related to electric utilities, including pipeline systems, valves, fittings, and more. Their products are used in the energy and resources industry to transport and distribute electricity. Additionally, the company offers installation and maintenance services to ensure the optimal performance of their products.
Location
E S Pipelines is located in Leatherhead, England, in the Mole Business Park. The area is known for its business community, with several other companies located in the same park. Customers can expect to find restaurants, cafes, and other amenities nearby. The closest public transportation options are the Leatherhead railway station (1.5 miles), the M25 bus stop (0.5 miles), and the Kingston Road bus stop (0.7 miles).
Benefits
Customers should choose E S Pipelines because of their commitment to sustainability and high-quality products. The company focuses on reducing their carbon footprint and promoting renewable energy sources. Additionally, their products are known for their durability and reliability, ensuring that customers get the best value for their money.
Good to Know
Customers should be aware that E S Pipelines is focused solely on electric utility products and services. They do not offer other types of energy-related products or services.
Reviews
Customers have praised E S Pipelines for their high-quality products and excellent customer service. Their commitment to sustainability is also appreciated by customers who are looking for environmentally-friendly options in the energy and resources industry.
FAQ
What kind of electric utility products do you manufacture?
We manufacture a range of electric utility products including pipelines, meters, transformers, and other related equipment.How long have you been in the electric utility industry?
Our company has been in the electric utility industry for over 20 years, with extensive experience in designing and manufacturing high-quality products.What is your company's approach to sustainability and renewable energy?
We are committed to sustainability and renewable energy, and have implemented several initiatives to reduce our environmental impact, including using renewable energy sources in our manufacturing processes and promoting the use of energy-efficient products.Can you provide references or case studies from previous clients?
Yes, we have a portfolio of satisfied clients and successful case studies that we can provide upon request. Our clients include major utility companies and government organizations.What is your company's customer service policy and support options?
We pride ourselves on providing excellent customer service and support. Our team is available to answer any questions or concerns, and we offer a range of support options including phone, email, and online chat. We also provide extensive product training and technical support to ensure our clients are fully satisfied with our products.Reviews
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yasin
Been trying for over a month to get my gas meter registered... they say they have done it and within 48 hours itll be done... 1 month later its still not done... shocking customer service
26-02-2023
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garry trown
Made application on 21/06 for a new supply, chased them on at least 3 occasions since and made a formal complaint yesterday, still awaiting a response, shocking service
26-07-2022
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VandM Newhome
0 stars. The most appalling and honestly disgusting customer service I have seen in my life.
26-07-2022
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Becci Harrison
Disgusting customer service. The gas pipe to our block of flats owned by the company was damaged meaning our entire block have had no heating or hot water for over 24hrs. My housing association and Cadent gave me contact info for ESP to ask for an update and the out of hours customer service lady that I spoke had no customer skills at all, asked me the same questions hundreds of times over, didn’t have any record of the works being carried out, had no idea who Cadent was and would not let me speak to a manager when asked. She hung up on me in the end after claiming I was being rude by asking when the gas would be fixed due to having a one year old baby in my home with no heating in the middle of January.
26-05-2022
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Andy Smith
Greeted with a sigh and poor line quality. I didn't even know this company was responsible for my gas and certainly don't add any value.
26-05-2022
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Roopa Rahman
1st time calling them due to an issue at a new build property. Call answered within 10 mins but then left on hold (transferring me to someone who can help) for 1hr 14 minutes with no communication midway. Just thought to check if they were infact open till 6 to find they had closed 25 mins ago! Not the best of first impressions at all!
26-05-2021
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Stephen Woodward
Unfortunately. You come across companies that you have no choice to use and they know this and so don't put any effort into customer care . Much less doing there job professionally ! ES pipeline is this company . They appear not know how to conduct themselves when it comes to electrical power grid mantainance . We have had several power outages of over 4hrs (one more than 9hrs) and when quizzed on what was happening to resolve it they didn't know . They also said they didn't know what was happening to fix the issue or any detail at all . The operators are rude . How dare I be annoyed my food in the fridge is ruined and want to know how much longer the power is likely to be off ! Be warned they are out of there depth! I will have to buy a backup generator if I don't move .
26-05-2020
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Brinta Bokka
ES Pipelines are absoltuley the worst company I have ever had the misfortune of dealing with. I speak to them frequently through my work and the service is appalling frankly. Staff answer the phone with a sigh, like I am bothering them. They don't give their names when they answer the phone, like every other customer service company does and they honestly seem like they hate being there. Their response to my customers who are waiting three weeks for meter installations are callous and rude. The staff really need to be re-trained on how to speak to customers.
26-05-2020
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Melanie Battle
Appalling service thus far . Unfortunately if wanting to alter your gas meter you have no choice but to use the transporter of gas in yiur road. Mine very sadly happens to be these guys ....who have charged me £3523 for less than a days work. Cadent would charge around 800 and Then offer discounts of 33% off that amount if your builder has dug trench...my quote excluded esp digging....and they failed to meet their standard of 20 days contacting me after I'd paid . I'd like to say don't touch them with a barge pole...but there is no choice for me. I hope their customer service department can redeem this company...I await to hear .
26-05-2019
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Jos (Jos)
Have one contact number that they have had disconnected for days, i have autistic son that cannot even wash because of leak on the outside pipes which is there contracted responsibility and would also be safety risk if i hadn't had british gas cap it off , please try to use someone other then these people if you can
26-05-2019
