E Rider Ltd
E Rider Ltd is a company based in London, England that specializes in repairing motor scooters, cars, boats, and motorcycles. Their expertise in these areas has made them a go-to destination for those in need of quality repair services.
Introduction to E Rider Ltd
E Rider Ltd is a company based in London, England that specializes in providing electric motor scooters to their customers. The company was founded in 2013 with the goal of introducing environmentally-friendly alternatives to traditional modes of transportation. They are unique in their focus on electric scooters, which are becoming increasingly popular as people look for ways to reduce their carbon footprint.Services & products
E Rider Ltd provides a variety of electric scooters to their customers, ranging from basic models to more advanced options. In addition to selling scooters, they also offer repair services for motor scooters and other vehicles, such as cars and boats. Customers can also purchase accessories and replacement parts for their scooters.Location
E Rider Ltd is located in the heart of London, on City Road in the neighborhood of Clerkenwell. The area is known for its trendy restaurants, bars, and cafes, as well as its proximity to popular tourist attractions like the British Museum and St. Paul's Cathedral. The nearest public transportation options include Old Street Station (0.4 miles away), Angel Station (0.6 miles away), and Barbican Station (0.7 miles away).Benefits
Customers should choose E Rider Ltd because of their commitment to providing high-quality electric scooters that are both affordable and eco-friendly. They also offer repair services for a variety of vehicles, making them a one-stop-shop for all of your transportation needs. Additionally, their location in the heart of London makes them easily accessible to customers from all over the city.Good to know
Customers should be aware that E Rider Ltd specializes in electric scooters and may not be able to provide repair services for all types of vehicles. Additionally, they may have limited availability during peak seasons, so it is recommended to schedule appointments in advance.Reviews
Customers have praised E Rider Ltd for their excellent customer service and high-quality products. Many have mentioned that the electric scooters are easy to use and maintain, and appreciate the company's focus on sustainability. Overall, customers have had positive experiences with E Rider Ltd and would recommend them to others.Amenities
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wi-fi -
pick-up service
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oil change
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tire change
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brake repair
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tune-up
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battery replacement
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diagnostics
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parts replacement
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insurance acceptance
FAQ
What types of motor scooters do you specialize in repairing?
We specialize in repairing all types of motor scooters, regardless of brand, model, or size. From small, lightweight scooters to larger, more powerful ones, we have the expertise and experience to get your scooter up and running again.What is your estimated timeline for repairs?
Our estimated timeline for repairs depends on the extent of the damage to your motor scooter. We aim to complete repairs as quickly as possible, without compromising on quality. In most cases, repairs can be completed within a few days, but more complex repairs may take longer.Do you provide warranties for your repairs?
Yes, we provide warranties for all of our repairs. We stand behind our work and are committed to ensuring that our customers are satisfied with our services. If you experience any issues after your repair, simply bring your motor scooter back to us and we will make it right.Can you provide references or customer testimonials?
Yes, we can provide references and customer testimonials upon request. Our satisfied customers are our best advertising, and we are always happy to share their positive feedback with potential clients.What are your rates for labor and parts?
Our rates for labor and parts vary depending on the extent of the damage to your motor scooter and the type of repair needed. We provide transparent pricing and will always give you an estimate before beginning any work. Our goal is to provide high-quality repairs at fair and reasonable prices.Reviews
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Cash London
Worst experience ever !!! I signed up to least plan on the model 18 I paid £595 they said I would receive the scooter in 7-10 days I ordered the scooter on the 14th and did not get a delivery date after days of calling them sending emails having no reply there customer service is the worst they are rude unhelpful and threatening after 23 days they finally gave and a delivery date which I wouldn’t be able to be available as I had work they then told me the delivery was re scheduled to be delivered in 7 days and that I had to pay £160 for not been able to be available on the delivery date they provided me making the total delivery time almost a month I complained they then sent me a very rude email saying they will cancel my order if I keep emailing or calling them then i got a email saying my order was cancelled I had to wait 10 days for my refund to sum up do not buy from them they will waste your time and not deliver your goods typical internet scam!!!!
26-08-2022
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Kawa Hamarash
Through nature of my twenty years business I dealt with many companies but I never came across such a dodgy company. ONE STAR 🌟 IS TOO MUCH FOR THEM, should be minus. I bought model 18 cargo electric scooter the transaction was very fast and smooth within few minutes all done. when they send thw scooter it was jock, it was a chield toy, it couldn't stay on the legs I need to leans it to the wall to stay and also for safety reason they shouldn't be allowed to sell such a toys to adults. to sort out the issue with them form the first day up to more than a week sometime twice a day I was calling the company although all the receptionists were very polite but horrible service. After a lot of hassle finally I managed to arrange for collecting their damaged scooter but they charge me £130 for return and £95 for assemble, with regard to assemble services wasn't safe for riding( RIP-OFF). After I bought a scooter from another company it is cheaper bu¾t it is heavy duty and safe to use it for our cafe. The kids scooter toy from Argos much more safer and better than Erider products.
26-08-2022
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Tony Tindall
can you send an engineer to look at my new model 50 please. there’s a battery issue. i will change the review upon confirmation of an appt with the engineer
26-07-2022
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Peter Jones
I've been using erider for about 7years ! I'm now leasing a yadea model 21 from them now the battery wont charge and they seem to be really unhelpful it's my means to get to work dont seem interested in helping in anyway at all they want me to send the battery away at my cost surely if I'm leasing it is there responsibility as I'm still paying for it Dont think I will use them again when I'm finished paying for this one
26-05-2022
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Minoumimou Bob
Please don't even think to deal with people! The worst bike ever and the worst customer service ever
26-05-2022
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A Weli
Customer service is absolutely terrible! After setting up a direct debit, I only spoke to what I assume is a telephone answering company they use and couldn't get through to the team and was informed I would be emailed or contacted, neither happened. I ended up wasting four days trying to get through to someone who can help and was then finally told by the same people that the model I set up the payment plan on isn't available. Disappointed. Extremely unprofessional, WOULD NOT RECOMMEND AT ALL 👎
26-05-2022
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Alex “Urbanex Adventures” Gibson
i love my e rider dora its gets me about and has lovely suspension
26-05-2021
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Simone Vatteroni
I bought a motorcycle, and it arrived with the plate from the year before, dirty and without battery charger and mirrors. Infringing customer service, threatening to bring me the bike, I gave the advance and I'm paying regularly, I still don't have the V5. in a few months she has a lot of problems, and she stayed there for 5 days where I couldn't work, the customer service doesn't matter. do not buy in this company and a scam
26-05-2021
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Coolsurvivor
DO NOT RENT OR BUY FROM THIS COMPANY. I asked for information only and didn't even fill the rental form fully. communication is very bad and customer service is the worst. they used my address without my permission to use and delivered an e-moped which was not even in working condition. so even if i wanted to rent it, I couldn't. then i had to spend my own money to move it. the customer service said you shouldn't have moved it and the bike was in a working condition so they are telling me it's my fault. instead of compensating me for the mental distress they have caused me, they threaten to file a police report if I don't give the bike to the collection driver and say that I stole it. Again, DO NOT USE ANY SERVICES FROM THIS COMPANY.
26-05-2021
