e-Hardware
eHardware is a hardware store located in Colchester, England. They specialize in lumber, tools, and home improvement supplies. With a wide selection of products, eHardware is the go-to destination for all your hardware needs. Whether you're a DIY enthusiast or a professional contractor, eHardware has everything you need to get the job done. Visit their shop today and experience the convenience of one-stop shopping for all your hardware needs.
Introduction to eHardware
eHardware is a hardware store located in Colchester, England. The company has been around for over 20 years and is dedicated to providing quality tools and materials to customers for their home improvement needs. What sets eHardware apart from other hardware stores is their commitment to customer satisfaction and their wide selection of products.Services & Products
eHardware offers a variety of services and products, including lumber, tools, and hardware for all types of home improvement projects. They also have an online store where customers can purchase products and have them delivered directly to their doorstep.Location
The eHardware store is located in the Tey Brook Centre in Great Tey, Colchester. The area is known for its beautiful countryside and is home to many small businesses and shops. Customers can expect to find other home improvement stores in the area, as well as a variety of cafes and restaurants. The closest public transportation options are the Great Tey bus stop (0.2 miles), Chappel & Wakes Colne train station (3.3 miles), and Marks Tey train station (3.6 miles).Benefits
Customers should choose eHardware for their hardware and home improvement needs because of their knowledgeable and friendly staff, along with their commitment to providing quality products at affordable prices. Additionally, eHardware offers a loyalty program for frequent customers, providing discounts and exclusive offers.Good to Know
Customers should be aware that eHardware is closed on Sundays and bank holidays. Additionally, the store may have limited hours on certain holidays.Reviews
Customers rave about the knowledgeable and helpful staff at eHardware, along with the wide selection of products available. Many customers appreciate the competitive prices and the convenience of the online store. Overall, eHardware has received excellent reviews for their quality products and exceptional customer service.FAQ
Do you offer delivery services and if so, how much does it cost?
Yes, we offer delivery services for our products. The cost of delivery depends on the size and weight of the items purchased as well as the distance of the delivery location from our store. We can provide a quote for delivery upon request.Are your employees knowledgeable about different types of lumber and able to offer advice on which product would best fit my needs?
Yes, our employees are knowledgeable about different types of lumber and can offer advice on which product would best fit your needs. We pride ourselves on providing excellent customer service and ensuring our customers are satisfied with their purchases.Do you offer installation services for the products you sell?
Yes, we offer installation services for the products we sell. Our team of professionals can install everything from cabinets to flooring to ensure a proper and seamless installation.What is your return policy for products purchased in-store or online?
Our return policy allows for returns within 30 days of purchase with a valid receipt. The item must be in its original condition and packaging. Returns without a receipt may be accepted at our discretion. Online purchases may have different return policies depending on the product and reason for return.Are there any ongoing promotions or discounts currently available in-store or online?
Yes, we offer ongoing promotions and discounts both in-store and online. These promotions and discounts vary depending on the product and time of year. Please visit our website or store to see our current promotions and discounts.Reviews
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Piotr
(Translated by Google) Approx (Original) Ok
12-05-2023
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Bathroom Computer
Dispatched at 3pm delivered at 9.40am next day. very sturdy great product, couldn't be happier thank you for sending me what i ordered could not fault you one bit.
26-04-2023
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Samantha Amos
Really helpful when I phoned with a query and fast dispatch. Great company, will definitely use again
26-02-2023
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Matt Hutton
A lovely chap on the phone went out of his way to solve my problem. I wanted to find a lift to lock sash lock that worked with a smart lock handle I was buying and after understanding what I needed he took my number and went away, researched and found the sash lock I needed. Very polite, courteous and patient. Thank you so much :) Best regards, Matt
26-01-2023
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Louise Oxland
I ordered over £300 worth of internal door handles online on 10/12/22. The items were showing as in stock and I expected delivery fairly soon thereafter. I was then contacted by Katie to say the handles were out of stock, but that I could always pay an extra £3 per pack to have other similar handles delivered “if I couldn’t wait”. I asked what the delivery date would be for the original items, to be told ‘definitely’ 09/01/23. Again, I was told I could pay extra to have similar handles delivered sooner. I wrote back suggesting they provide me with the +£3 handles, at no extra charge, as I’d been waiting so long already - significantly, that email to them, sent a week ago, still remains unanswered. 6 weeks after placing the original order and still nothing. I'm still waiting. I am really not impressed all, particularly as they have similar handles in stock which could have been sent out to me weeks ago.
26-01-2023
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Jon Wellman
Perfect service, great product and fast delivery, will use again
26-01-2023
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Daniel Shaw
Would not cancel my order when requested and just dispatched it anyway
26-12-2022
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Kate Bennett
Ordered £227.39 worth of internal door handles under the illusion (like other retailers) that if they take my money, don’t declare the product as being out of stock on the website, or inform me that this is a pre-order… that I would receive my products within 24 hours via UK mail. I ordered on 04.11.22 and now, on 18.11.22 I’m still awaiting my order. I have been in touch… customer service said ‘we only just found this out for our self as soon as we have a due date, we will let you know’ stating that because they operate on different selling sites, they don’t keep an eye on stock levels. Quite happy to take my money but not bothered about customers having to wait ages for orders. Unpredictable and unreliable.
26-11-2022
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Jason Buchanan
Ordered some interior door handles from e-hardware on Wednesday and got them in the post the next day . Really happy with them can't wait to fit them . Thank you to e-hardware team 👍
26-09-2022
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Vijay Basra
Order doors handle pack for all doors. Wary of buying online without seeing the products. All items came in one box. Very Impressed with purchase. However, I had issue with bathroom handle. I contact the customer service and explain the issue. Katie Tokely customer service assistance was helpful and friendly. Ensure me handles will be replace with new one and will be within 3-5 days. Would recommend to others and will be using them again.
26-09-2022
