DYNAGEM
Dynagem is a company based in London, England that specializes in providing electronic parts and jewelry equipment supplies. They also offer services for gemologists and provide machinery and equipment for various industries. In addition, Dynagem offers financial services to their clients.
Introduction to DYNAGEM
DYNAGEM is a London-based company that started as a small electronics supplier in 1995. It has since expanded its services to become a one-stop-shop for jewelry equipment and machinery, as well as financial services for gemologists. What sets DYNAGEM apart is its commitment to quality and customer satisfaction, as well as its diverse range of offerings.Services & Products
DYNAGEM offers a wide range of services and products to its customers. They specialize in electronic parts and equipment for the jewelry industry, as well as machinery and equipment for gemologists. They also provide financial services for those in the gemology field, such as appraisals and valuations.Location
DYNAGEM is located in Hatton Garden, a historic area in London known for its jewelry trade. The area is filled with jewelry shops and businesses, giving customers easy access to other suppliers and services in the industry. The closest public transportation options are Farringdon Station (0.3 miles), Chancery Lane Station (0.3 miles), and City Thameslink Station (0.4 miles).Benefits
Customers should choose DYNAGEM for their high-quality products, excellent customer service, and diverse range of offerings. They are a reliable and trustworthy source for all things related to jewelry equipment and gemology, and their financial services are highly regarded in the industry.Good to Know
Customers should be aware that DYNAGEM is closed on weekends and bank holidays. They also have limited parking options, so it's best to use public transportation when visiting their location.Reviews
Customers rave about DYNAGEM's knowledgeable staff and excellent customer service. They are highly recommended for their quality products and services in the jewelry and gemology industries.Amenities
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online ordering
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24-7 support
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customization
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technical assistance
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customization service
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online shopping
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free shipping
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discounts
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gem identification
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appraisal
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insurance coverage
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loan services
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investment advice
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cleaning service
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repairs
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custom design
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engraving
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certification
FAQ
What is your level of experience and certification as a gemologist?
As a company, we have a team of experienced and certified gemologists who have undergone rigorous training and have years of experience in the field. We ensure that our gemologists are up-to-date with the latest industry standards and practices to provide the best evaluation and appraisal services to our customers.What types of jewelry equipment do you supply?
We supply a wide range of jewelry equipment, including but not limited to, diamond testers, gemological microscopes, gemstone scales, and gemstone refractometers. We only supply equipment from reputable manufacturers to ensure the quality of the products we offer.What is your return policy for electronic parts?
We have a 30-day return policy for electronic parts, provided that the parts are in their original condition and packaging. We do not accept returns for parts that have been used or damaged by the customer. Customers must contact us before returning any electronic parts, and we will provide instructions on the return process.What is your pricing structure for gemstone evaluations and appraisals?
Our pricing structure for gemstone evaluations and appraisals varies depending on the type and complexity of the evaluation. We offer competitive pricing and ensure that our fees are transparent and clearly communicated to our customers before any work is done.How do you ensure timely delivery of electronic parts?
We have a reliable and efficient logistics team that works closely with our suppliers to ensure timely delivery of electronic parts. We also provide tracking information to our customers so that they can monitor the progress of their orders. In the rare event of any delays, we will inform our customers as soon as possible and work to resolve the issue promptly.Reviews
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Aamir Razaq
Fantastic service found exactly what I needed for my Jewellery business and the customer support was exceptional with super fast delivery of my products.
05-05-2023 -
Haywood Milton
Enquired about doing business. Asked why the company listed on their website ( Dynagem Lrd) was showing as recently DISSOLVED. Had an extensive live chat with them (whoever "them" is) and the evasive responses were exactly those you might expect of a scammer.....which they couldn't be, could they?
26-11-2022