Dylan IT
Dylan IT is a computer repair services company located in Colchester, England. They specialize in computer hardware and software repairs.
Introduction to Dylan IT
Dylan IT is a computer repair service company located in Colchester, England. The company was founded in 2010 by Dylan, an experienced computer technician who saw a need for reliable and affordable computer repair services in the area. What makes Dylan IT unique is their commitment to providing personalized and efficient services to their customers, both individuals and businesses alike.Services & Products
Dylan IT offers a range of computer repair services, including hardware repairs, software installations, data recovery, and virus removal. They also sell computer hardware and software products, such as laptops, desktops, and peripherals. Their technicians are knowledgeable and skilled, ensuring that all repairs and installations are done correctly and efficiently.Location
Dylan IT is located on Shrub End Road, a bustling commercial area in Colchester. The area is home to many businesses, including retail stores, restaurants, and service providers. Customers can expect a vibrant and diverse experience in the area. The closest public transportation options are the Shrub End Bus Stop (0.1 miles), the Colchester Town Train Station (1.5 miles), and the Colchester Bus Station (2.5 miles).Benefits
Customers should choose Dylan IT because of their commitment to personalized and efficient services. Their technicians take the time to understand each customer's needs and provide customized solutions that meet those needs. The company also offers competitive pricing and fast turnaround times, ensuring that customers get the best value for their money.Good to Know
Customers should be aware that Dylan IT only uses high-quality hardware and software products in their repairs and installations. This ensures that the products and services they provide are reliable and long-lasting. Additionally, the company offers a warranty on all of their repairs and installations, giving customers peace of mind.Reviews
Customers rave about Dylan IT's efficient and reliable services. They praise the company's knowledgeable technicians and their ability to provide customized solutions. Customers also appreciate the company's competitive pricing and fast turnaround times, making Dylan IT a trusted and go-to choice for computer repairs in Colchester.Amenities
-
remote assistance -
data backup
-
virus removal
-
hardware installation
-
software installation
-
network setup
-
printer setup
-
system diagnosis
-
troubleshooting
-
data recovery
-
system upgrade
-
wireless network setup
FAQ
What types of computer hardware and software do you specialize in repairing?
At Dylan IT, we specialize in repairing a wide range of computer hardware and software, including desktops, laptops, servers, printers, and networking equipment. We also have expertise in repairing both Windows and Mac operating systems, as well as various software applications.How long does it usually take to diagnose and repair a computer issue?
The time it takes to diagnose and repair a computer issue can vary depending on the nature and severity of the problem. In most cases, we aim to complete the diagnosis and repair process within 24-48 hours. However, for more complex issues, it may take longer to complete the repair work.Are your technicians certified or trained in specific computer repair techniques?
Yes, all of our technicians at Dylan IT are certified and trained in specific computer repair techniques. We ensure that our technicians are up-to-date with the latest industry trends and technologies, and we provide them with ongoing training to enhance their skills and knowledge.What is your pricing structure for computer repair services?
Our pricing structure for computer repair services is based on the specific type of service required and the extent of the repairs needed. We provide a detailed estimate of the repair costs before starting any work, and we strive to keep our prices competitive and affordable for our customers.Do you offer any warranties or guarantees on your repair work?
Yes, we offer a warranty on all of our repair work at Dylan IT. We stand behind the quality of our work and provide a guarantee that the repairs will be performed to the highest standard. In the rare event that an issue arises after our repair work, we will take the necessary steps to address and resolve the problem.Reviews
-
karen sargeant
Excellent service. Dylan is patient and talks you through everything. Excellent support and somebody you can trust.
28-11-2022
-
Robert Leng
Outstanding service. For home service ask for James. He is highly skilled and puts the customer first. Reasonable charges for the work done.
28-05-2022
-
Danielle Russell
Dylan IT has provided Blackstone Kitchens with Office 365, Internet Security, Backup and IT support since 2016. Dylan has been incredibly helpful over the years; the fast response to our queries or to action requests has enabled us to focus on our own business without spending hours trying to organise our IT. The service provided makes you feel as though you are working with a member of your own team and we have the peace of mind that our IT needs are met.
28-05-2022
-
Richard Bloomfield
Dylan IT has provided our business with Office 365, Internet Security, Backup and IT support for a number of years. Dylan is always open and honest about costs and what our business needs. I have always found them to be professional, efficient and fast in resolving issues. I would gladly recommend Dylan IT to any business who, like me, needed piece of mind. All Trans Autos Ltd
28-05-2022
-
John Owens
Graphics card and battery problem with my 2013 MacBook Pro. First off, Dylan asked very pertinent diagnostic questions about the condition of the machine, which inspired confidence eg. does machine turn off randomly? Replied that he would solder a new GPU to the board giving me a time schedule, price, precise specs of the battery I needed to buy online, and the deal included a a 48 burn-in test. Way to go. Delivered the machine and work was done 7 days later. I've now been using the machine 7 days, without a problem. All good. Would recommend highly.
28-05-2022
-
Alice Harden
Dylan IT have provided us with Office 365, Internet Security, Backup and IT support since 2018. I originally came to Dylan with an email issue which he managed to fix for me straight away.
28-05-2022
-
Elfin Kitchens
2015 Elfin Kitchens and Dylan It first found each other a year ago. Since then Dylan has proved his knowledge and expertise are without a doubt what we need. He is a great problem solver, efficient and reliable. Dylan provides an excellent service at an affordable price, we would not hesitate in recommending him. 2021 Still using Dylan IT for all our computer servicing and all sorts of technology queries. Nothing is too much trouble and you can trust that the service you get is going to be the best. Thanks DylanIT you've been great :-)
28-05-2022
-
Nicole Jones
Dylan IT have provided us with Office 365, internet security, Back up and IT Support since 2013. Dylan has been by our side through the growth and development of our companies which has now involved to a group of companies which Dylan runs all our emails and servers. Whenever we need advice or assistance Dylan will get the problem solved straight away for us and is always at the end of the phone if we need him. The Level of service is exceptional and is always delivered with the highest professionalism and always has our best interests in mind. In the recent months we have upgraded all our office desktops and laptops to the custom made desktops and laptops made by Dylan himself. This was the best decision we made, all the desktops were already set up to each user when they arrived, even down to having our emails logged in and ready to go. Dylan IT offer continuous support and advice to ensure all our IT solutions run smoothly. I cannot recommend Dylan IT enough and send more greatest thanks to Dylan and his Team. Nicole Jones From - Nationwide Plant Solutions Limited Part of Nationwide Group
28-05-2022
-
Margaret Lee
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2022
-
Mike Elmes
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2022
